Who is this service for?

Iubenda is for companies, app developers and agencies of all of sizes, from SMBs to larger organizations who need compliance solutions. Selected customers: Honda, Peroni, Rai, Boggi

About iubenda

A 360 degree solution to make your sites and apps compliant with the law across multiple languages and legislations with remote and automatic updates handled by our international legal team. We are serving more than 80,000 customers in 100+ countries ranging from enterprise companies to fledgling startups. Our products include the Privacy Policy and Cookie Policy Generator with 1600+ clauses, our Cookie Solution, the Internal Privacy Management Solution and the Consent Solution.

Average rating 4.8/5

Total score
4.8
“Ease of use
4.6
User support
4.9
Features
4.8

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

iubenda
https://www.iubenda.com
Set up in 2011
Italy

Features

Access Controls/Permissions
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
Other categories uses in

Alternatives iubenda


V
Verified Reviewer

«Super-simple privacy policy generator for those who hate managing and updating their site policies»

Usability

Support

Features

5

Overall rating

Benefits:

I LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.

Drawbacks:

The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

In sum:

Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

September 30, 2021
Feedback source: the Internet
R
Rosario V.

«An indispensable service»

Usability

Support

Features

5

Overall rating

Benefits:

I like the simplicity of use even for inexperienced people, the ease of implementation on my site and the effectiveness of the service to be in good standing.

Drawbacks:

there is not one aspect that I like least

September 27, 2021
Feedback source: the Internet
L
Lorenzo F.

«The best solution for your website's privacy, cookies and consents management»

Usability

Support

Features

5

Overall rating

Benefits:

Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website. Customer support is very kind and on the spot.

Drawbacks:

The generation of the privacy/cookie policies could be easier. There is a tool that scans the website to help you find the services to add, but it's not perfectly reliable yet. Still, it's very helpful.

In sum:

I'm very satisfied with the service offered by iubenda. It allows my clients to save a lot of money for the process of creating and implementing all the legal documents and procedures required when creating a website. I'm able to implement everything with ease without coding a single line, so it makes this the fastest and most reliable solution on the market.

September 27, 2021
Feedback source: the Internet
A
Antonio A.

«Assistant an information»

Usability

Support

Features

5

Overall rating

Benefits:

professionalism and service offered. very helpful

Drawbacks:

a little bit of difficulty in understanding all the things that must be done

In sum:

Excellent service. Staff and assistance excellent and very fast and clear.Thanks to everyone and congratulations

September 8, 2021
Feedback source: the Internet
F
Filippo C.

«Excellent service»

Usability

Support

Features

5

Overall rating

Benefits:

completeness, effectiveness, safety are crucial aspects for any activity on the web

Drawbacks:

customer service is really efficient so, for every question, I always have the answer

In sum:

I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

September 6, 2021
Feedback source: the Internet
F
Fabio S.

«Buon supporto per i partner»

Usability

Support

Features

4

Overall rating

Benefits:

Siamo appena diventati partner Silver di Iubenda e abbiamo contattato l'helpdesk dedicato ai partner. Abbiamo ricevuto una risposta esaustiva nel giro di pochi minuti.

Drawbacks:

Autodiscover of cookies on the website would be great

September 5, 2021
Feedback source: the Internet
C
Cristina O.

«FANTASTIC!!!»

Usability

Support

Features

5

Overall rating

Benefits:

This software has a great usability, a whole team of lawyers and great assistance; it's also always updated and they send fantastic updates on law; they also have a tutorial for all!

Drawbacks:

Nothing, it's perfect, can't find anything I'm not satisfied of

September 1, 2021
Feedback source: the Internet
p
paola g.

«Very good»

Usability

Support

Features

5

Overall rating

Benefits:

the customer service responded in an appropriate and fast to my request

Drawbacks:

I havn't found any problems sincerely. it was easy to communicate with them and I got answers quickly

August 20, 2021
Feedback source: the Internet
G
Giorgio M.

«Servizio eccellente e aggiornato»

Usability

Support

Features

4

Overall rating

Benefits:

Funzionalità di aggiungere ed adeguare la Privacy Policy ad un sito molto veloce con garanzia di avere in sicurezza il proprio sito visto il continuo aggiornamento in merito alle normative sulla Privacy.

Drawbacks:

Si aspetta molto per ricevere assistenza.

August 13, 2021
Feedback source: the Internet
Tamara B.

«A full-featured pruvacy & cookie policy solution»

Usability

Support

Features

5

Overall rating

Benefits:

First of all, I'd like to mention the support: they always answer in a timely manner and their help is always effective. The software is the most complete tool to generate and maintain privacy and cookie policies and to gather cookie consent.

Drawbacks:

Managing cookie consent is a little more tricky, as you have to set up more features. I guess that the GDPR rules don't help, though...

In sum:

Iubenda is an unbeatable companion to manage my client's privacy policies: they are small businesses or professionals and they don't have a legal office who writes down their policies. Iubenda offers a valid solution to be compliant with EU, CalOPPA and APP.

July 30, 2021
Feedback source: the Internet