Axios Systems is the world's leading provider of best practice IT Service Management (ITSM) solutions. Our assyst ITSM software, fully aligned to all ITIL processes, continually delivers business value to organizations worldwide. Our Service Catalogue product quickly and efficiently helps organizations manage their service hierarchy, with little resource required and gives end-to-end lifecycle management of services. Learn more about Assyst System
Compare Focus Desk и Sidequest
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
Starting price | from 1 usd. | from 1 usd. |
Who this service is for |
Focus Desk is a new solution which allows quick and easy customer issue management. Questions, orders, complaints, returns, and any other issues ge... Read more |
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task mana... Read more |
Rating | ||
Electronic Medical Records software features |
Self Service Portal
|
Self Service Portal
|
Customer Service software features |
Call Center Management
|
Call Center Management
|
Help Desk software features |
Automated Routing
Customizable Branding
Document Storage
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Remote Access/Control
Service Level Agreement (SLA) Management
Ticket Management
Workflow Configuration
|
Automated Routing
Customizable Branding
Document Storage
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Remote Access/Control
Service Level Agreement (SLA) Management
Ticket Management
Workflow Configuration
|
Law Practice Management software features |
Email Management
|
Email Management
|
Call Center software features |
Alerts / Escalation
Real-Time Chat
|
Alerts / Escalation
Real-Time Chat
|
Access Governance software features |
Reporting/Analytics
|
Reporting/Analytics
|
Interface screenshot |
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Desktop & Mobile Platforms |
Cloud-hosted / box software |
Cloud-hosted / box software Application |
Support | Working hours, Online | Working hours, Online |
Training |
Documentation
Webinars
Personal
Online
|
Documentation
Webinars
Personal
Online
|
Reviews |
Be ahead! |
Be ahead! |
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