Who is this service for?

Windows-based property management software. Features: Reservation, Group Mgmt., Visual Checkin, and more.

About ASI Frontdesk

Windows-based property management software. Features: Reservation, Group Mgmt., Visual Checkin, and more.

Average rating 4.6/5

Total score
4.6
“Ease of use
4.6
User support
4.6
Features
4.4

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Anand Systems
http://www.anandsystems.com
Set up in 1997
United States

Features

Built-in Accounting
Catering Management
CRM
Employee Management
Extended Stay
For Vacation Rentals
GDS/OTA Integration
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property

Alternatives ASI Frontdesk


G
Gary M.

«Great Hospitality Software»

Usability

Support

Features

4

Overall rating

Benefits:

We've been using this software for 2+ years. We found that it is a very flexible system that covers all aspects of hospitality. I am a picky customer and have an extensive IT development background. The service is great. They are helping to correct all problems. Since we started to use this software, many improvements were made and they continue to make improvements on the regular basis.

Drawbacks:

I have nothing in particular. All problems and bugs getting resolved on a regular basis. Th reporting feature is a little cumbersome. It needs improvements on the standardization of all reports and printouts.

September 25, 2021
Feedback source: the Internet
A
Ashok P.

«ASI FrontDesk is the most user-friendly software to use!»

Usability

Support

Features

5

Overall rating

Benefits:

Being a business owner for many years, I personally have been through many different software companies looking for the most simple and yet efficient software. I began using ASI Software in 2001 and have not yet switched to another software system for front desk services. ASI really knows what they are doing when it comes to getting the job done and are also very friendly with customer service. I've had questions about the software, and there was always someone to call for help. The easy-to-use support was available 24 hours a day and was always friendly enough to answer even the most basic questions. I would definitely recommend this software to anyone looking to switch to a new front desk software for new and upcoming businesses!

Drawbacks:

There is not much I can say about what I least liked about the software. They come out with new updated versions of the software every now and then and fix any small glitches they may have immediately, making it very easy to operate.

September 21, 2021
Feedback source: the Internet
V
Vinny P.

«Excellent purchase!»

Usability

Support

Features

5

Overall rating

Benefits:

We have been using ASI FrontDesk for the last two years and are very pleased with the software. We have other franchise and independent hotels and find this system to be one of the better ones that we use in our company. The software is very user-friendly, tech support is always available and ready to help resolve any issue that we have, and there are reports available for everything that we need. We will definitely be using the software for our future projects!

Drawbacks:

There is nothing we do not like about the product or the vendor.

September 18, 2021
Feedback source: the Internet
M
Manish G.

«Excellent option for hotel operators »

Usability

Support

Features

5

Overall rating

Benefits:

It's easy to use. Excellent features. Never any complicated tasks that can't be handled.

Drawbacks:

Nothing. I like everything. There isn't anything about this software I didn't like.

In sum:

Excellent!

September 17, 2021
Feedback source: the Internet
M
Minh T.

«Help a lot for our receptionists »

Usability

Support

Features

5

Overall rating

Benefits:

This software is great for is great for my company which is a reception service company. The user interface is very easy to use.

Drawbacks:

Compare to a small company, this software is not very cheap, and I still hope it will have more functions

September 15, 2021
Feedback source: the Internet
T
Tish R.

«Excellent basic software»

Usability

Support

Features

3

Overall rating

Benefits:

Simple and easy to use

Drawbacks:

Reports can be improved

In sum:

The software is good for basic use. There are a few flaws such as no commas for digits more than 100. Moving of rooms in reservations is like reallocating a room rather than drag and drop. Reports are OK, The collection report does not show all payment types. A manual was not provided along with explanation of the features. We purchased this a log time ago so maybe that's why. The Tech Support is excellent though; anytime there is an issue Tech Support will quickly respond and help.

August 11, 2021
Feedback source: the Internet
A
Ashok P.

«ASI FrontDesk is the most user-friendly software to use!»

Usability

Support

Features

5

Overall rating

Benefits:

Being a business owner for many years, I personally have been through many different software companies looking for the most simple and yet efficient software. I began using ASI Software in 2001 and have not yet switched to another software system for front desk services. ASI really knows what they are doing when it comes to getting the job done and are also very friendly with customer service. I've had questions about the software, and there was always someone to call for help. The easy-to-use support was available 24 hours a day and was always friendly enough to answer even the most basic questions. I would definitely recommend this software to anyone looking to switch to a new front desk software for new and upcoming businesses!

Drawbacks:

There is not much I can say about what I least liked about the software. They come out with new updated versions of the software every now and then and fix any small glitches they may have immediately, making it very easy to operate.

July 29, 2021
Feedback source: the Internet
D
Dilip D.

«Great PMS System»

Usability

Support

Features

5

Overall rating

Benefits:

The software is very user-friendly. My staff loves the check-in scanner. The process of checking guests in and out is very easy. The ability to email guests when they make a reservation is awesome.

Drawbacks:

There isn't anything that i don't like. ASI is a very professional company.

July 29, 2021
Feedback source: the Internet
B
Balaji P.

«User-friendly»

Usability

Support

Features

5

Overall rating

Benefits:

It's easy to work with and very user-friendly, with 24-hour support. It also has easy integration with online reservation websites like Expedia and Booking.com.

Drawbacks:

We like every aspect of this software. These guys really are doing a great service.

July 20, 2021
Feedback source: the Internet
H
Harry P.

«ASI Frontdesk 6.0 - World class PMS system for independent hotels!»

Usability

Support

Features

5

Overall rating

Benefits:

The software is easy to use and extremely capable for hotels from 10 rooms to 1000 or more. All the major features one would expect are implemented, including connectivity to all the major OTA booking engines and the GDS. However, what sets this software truly apart from any other is the willingness of the company and its development team to actually listen to suggestions from customers and to actually implement and incorporate them into the software! In addition, 24-hour technical support is only a phone call away.

Drawbacks:

Some features could be streamlined and better implemented. Too many clicks are required to accomplish some tasks, though this is nitpicking to be sure. The consistency of the interface from one report to another could be better, for example.

July 15, 2021
Feedback source: the Internet