BananaDesk

Benefits:

The program is super easy to handle, we did not have any clues on how to run a PMS but BANANA gave us an easy and clear way to use it which took us about 15 minutes to knowledge its use.

Drawbacks:

We would like to be able to conect to more channels through banana.

In sum:

BANANA was the best way to organize our hostel, taking into account...channels, direct sells, aditional sells in the hostel, a super cheap booking engine and a super easy and cleaver way of introducing prices!

Benefits:

Facilitates, orders and simplifies the work of hostel

Drawbacks:

Work in being able to direct the partial payment of the tones in the additional ones during the stay

In sum:

We are Banana customers for more than 4 years, we have a dynamic business and a lot of staff turnover. This software is easy and practical. It makes you gain time in training the new staff and makes everything work!

Benefits:

Great app, very user friendly and easy to use. Support is always ready to help you, excellent communication.

Drawbacks:

Great app, very user friendly and easy to use. Support is always ready to help you, excellent communication.

In sum:

Great app, very user friendly and easy to use. Support is always ready to help you, excellent communication.

Benefits:

Simplicity, it has al the features needed yet it's very straight forward. For a hostel management it works very well.

Drawbacks:

Used to be slow years ago but now works just fine.

In sum:

It helps me to manage the reservations, it works automatically, imports automatically all the reservations and it basically do what it is, a property management system, very simple and useful.

Benefits:

easy to use, easy to learn, simple and effective

Drawbacks:

programing the daily price, to change the daily price I need to registre every week of the year and its a long job.

In sum:

everything great

Benefits:

The new receptionists (usually travellers) can learn to use this system very fast. The platform and the colors make it very friendly, I love it! Also the price is good, not too expensive like others.

Drawbacks:

The options that offer to the tourists for book a bed. Only accept credit card. Could use PayPal, debit cards... give more options.

In sum:

I win time, and for the dame, I win tourists!

Benefits:

What we like the most is to avoid overbooking

Drawbacks:

A few time the sistem could not process some bookings, but the suport staff inmediatly let us know, so it's not really a con.

Benefits:

This a very good channel to manage you company, we are using for more then one year and this is helping us alot about: Reservation, payment, manage our rooms, incoming, outgoing...

Drawbacks:

I like so much becouse i can see all incoming and all outgoing everytime that i want, check in and check out of our guest,

In sum:

Since we ate using bananadesk we do not have any problem with our reservations or with overbooking, this also helps us to manage the guests payment. So and many other things that we do not need to lose much time using this channel.

Benefits:

You can have great control of your beds/rooms as well as your $ transactions.

Drawbacks:

You can't select a specific date when you enter a transaction. It would be great to have the option to specify another day, rather than the day you are entering the transaction.

In sum:

No more overbookings! Great control of my bussiness!

Benefits:

The easy way to set up and use the calendar, the way to be able to reach the administrators.

Drawbacks:

There is no calendar history of what we changed on the calendar and we cannot come back if you did a mistake. It's possible to ask to Bananadesk team but it's not that simple. Not really adapted yet for a smart phone. That would be fantastic to have smart phone app.

In sum:

Everybody who worked on hospitality industry I showed this software are amazed about it. They dreamed about a concept like that. it's so easy to see the reservations, It's all automatic if you receive reservations from hostelworld or others and so simple if you want to make some change. Maybe too easy, we need to be really careful, because there is no way to come back if we didn't pay attention. I will put a 10/10 the day they put an history button and a smart phone app.