Compare Oracle Hospitality OPERA Cloud Property Management и Resort Manager

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Create a platform for growth with the right hotel property-management system and point-of-sale system to manage your hotel and food and beverage op... Read more

A premium one-stop solution for all operational system needs for small/medium-sized hotels, villa complexes, golf courses and resorts.

Rating
3.4 / 5
0 / 5
Hospitality Property Management software features
Catering Management
For Vacation Rentals
GDS/OTA Integration
Single Property
Extended Stay
Marketing Automation
Multi-Property
Catering Management
For Vacation Rentals
GDS/OTA Integration
Single Property
Extended Stay
Marketing Automation
Multi-Property
IT Asset Management software features
Maintenance Management
Maintenance Management
Restaurant Management software features
Built-in Accounting
Built-in Accounting
Airline Reservation System software features
Loyalty Program
Online Booking
CRM
Loyalty Program
Online Booking
CRM
Food Service Management software features
Point of Sale (POS)
Point of Sale (POS)
Mental Health software features
Employee Management
Employee Management
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Great PMS - highly recomeded

Benefits:

I used Oracle PMS during a span of more than 10 years. At the very beginning of my career in hospitality I started off with one of the earliest ver... Read more

I used Oracle PMS during a span of more than 10 years. At the very beginning of my career in hospitality I started off with one of the earliest versions of Opera, which at that time was already way ahead from its pears, at a time when not many software companies cared much about hospitality applications. It was simply way above anything else available and twice better than the close competitor. For a few years, having changed companies in between I've used several PMS system, however all were really bad and difficult to use. I remember Marriott still running their PMS, which was DOS based and worked by remembering all the codes, the mouse was an optional on the PC. Having returned to Europe and another chain, Opera - Oracle PMS was there. Simply, thanks God. Took me a day to get to learn the new functionalities and I was back into the game. The newcomers in my team were trained super fast as it is a very easy PMS to learn and implement. I remember the whole team going through training sessions in one of the hotels as were were changing PMS and everyone learned the system so quickly, even managed to train a guy covering a shift (coming from a different hotel without Opera) to use it in 2 hours and spend the whole evening shift alone, it went without problems. I just simply recomend Oracle PMS to everyone in the industry.

Drawbacks:

Can't fault it, top of the line. Highly recommended to everyone.

Summary:

Bojan G.
4 / 5

Internet loss and the cloud-based system will seriously cause trouble for front desk workers.

Benefits:

My role is a receptionist so the all cashier functions are very easy for me to record payments on the software and generate accurate reports such a... Read more

My role is a receptionist so the all cashier functions are very easy for me to record payments on the software and generate accurate reports such as currency exchange, swipe and record credit card number. The rooms assignment functions are very smart help me recognize instant available rooms for guest and check all room status. The interface is also user-friendly. There are also a button directing to a tutorial page for all departments of a hotel at after-login screen.

Drawbacks:

Cloud-based system is too depended on Internet and IT departments. Once Internet loss incidents happen the front desk workers such as me will have ... Read more

Summary:

In general, this cloud-based system is world class famous among hotels communities with convenient features. However its too depended on Internet a... Read more

Nam V.
5 / 5

Highly Recommended By Personal Experience

Benefits:

I am using Oracle PMS more than 4 years . Currently I am working as a Front Office Supervisor In a International Hotel Group. And i have never fin... Read more

I am using Oracle PMS more than 4 years . Currently I am working as a Front Office Supervisor In a International Hotel Group. And i have never find any problem or difficulty on this. And also it make so easy and understandable for new joiner. Anyone can learn & understand easily. The interface is so user friendly. It always allow staff to create reports as per the requirement. As a Night Auditor I always had to create a lots of report for everyone and this software make these things so easy and also save times. This always help in payment process at check in & check out.

Drawbacks:

No major issues with the system. Only sometime it automatically change the new reservation room type but if you know it very well then its easy. O... Read more

Summary:

Overall Opera is Master of all other software. Nothing can be compare with it. From my personal experience I have no doubt on it.

Ravi S.
3 / 5

Get's the job done!

Benefits:

This software is functionally able to track many aspects of your guests stays and report on trends based on an array of criteria. It won't let you ... Read more

This software is functionally able to track many aspects of your guests stays and report on trends based on an array of criteria. It won't let you erase something that will effect reporting/future reservations so that is a very helpful safeguard.

Drawbacks:

Navigation can be a bit clunky from time to time and customer service is often difficult to get ahold of, or once you get ahold of them, they often... Read more

Summary:

I will say that my customer service experience has improved over time with Opera and there seems to be progress in the overall functioning of the c... Read more

Lindsey F.

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