Compare Counter и Sirvoy

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

We're here to make it easier for hostel owners. Having operated a chain of hostels for over 8 years, we're rethinking and building the tools needed... Read more

Sirvoy offers a suite of property management tools which include a Property Management System, Booking Engine, Website Builder and integrated Chann... Read more

Rating
5 / 5
4.6 / 5
Accounts Payable software features
Cash Management
Cash Management
Hospitality Property Management software features
GDS/OTA Integration
Multi-Property
GDS/OTA Integration
Multi-Property
Vacation Rental software features
Housekeeping Management
Housekeeping Management
Hostel Management software features
Dorms
Private Rooms
Dorms
Private Rooms
Restaurant Management software features
Reservations Management
Reservations Management
Food Service Management software features
Point of Sale (POS)
Point of Sale (POS)
Airline Reservation System software features
Online Booking
Online Booking
Mental Health software features
Employee Management
Employee Management
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Top PMS for hostels

Benefits:

I love Counter's minimal design and ease of use. it was really easy for our collaborators to learn how to use it. A plus is the excellent mobile de... Read more

I love Counter's minimal design and ease of use. it was really easy for our collaborators to learn how to use it. A plus is the excellent mobile design that allows you to use the pms even from a mobile phone. Great customer experience and support from the Counter's guys!

Drawbacks:

We are extremely satisfied with the Counter pms. The guys continue to implement the product so we can't complain

Summary:

Really good experience. Recommended!

Eugenio Z.
5 / 5

Great booking system - easy to use

Benefits:

Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives... Read more

Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.

Drawbacks:

We are most satisfied with this software.

Summary:

In our company we save time and money using Sirvoy software. Works every time - any time :)

Arne Frode P.
5 / 5

The PERFECT solution for any small to medium hotel operation with EXCELLENT customer support

Benefits:

Sirvoy is so easy to use and set up and it runs perfectly out of the box but there are also loads of customisable features that can help make the b... Read more

Sirvoy is so easy to use and set up and it runs perfectly out of the box but there are also loads of customisable features that can help make the booking engine your own. I love the Trip Advisor integration (included on the basic plan which is great), and I love the custom booking rules that you can set up. The updated online booking form is clear and easy to use and the stripe payment integration makes taking payments a breeze. The pricing is generally fair and resonable and very competative with similar products. However, the thing I love the most, is the super responsive customer service. It's chat only, but they seem to be always online and I almost always get my (sometimes complex) queries resolved first time without having to wait in line. It's EXCELLENT SERVICE. Highly recommended.

Drawbacks:

The jump in price from 10 rooms to 11 rooms is very steep, and there are some features I'd like to see included in the basic plan such as multi use... Read more

Summary:

We're a very small, seasonal ski lodge run by volunteer members and this solution makes it so easy for all of us and the prices are very reasonable... Read more

Mark G.
2 / 5

Used it for several years

Benefits:

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below o... Read more

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Drawbacks:

It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing ... Read more

Summary:

Dennis C.
5 / 5

Service and Support

Benefits:

I found it very easy to set up. I spent several months trying out different software packages. IIt is very friendly for staff, and love the SUPPORT... Read more

I found it very easy to set up. I spent several months trying out different software packages. IIt is very friendly for staff, and love the SUPPORT. They think outside the box and really try hard to find solutions.

Drawbacks:

I would like to be able to get better reports or search options.

Summary:

Sirvoy support is really easy to reach. They listen to your concerns and problems and find the best solution. Support doesn't give up on a problem.... Read more

Debbie C.

Alternative software

eZee FrontDesk is the complete PMS solution for small, large and very large hotels. It covers all aspect of property management & has modules that address front desk, laundry, back-office, accounting, channel manager, reporting and more. As a complete hotel management solution, it has found wide acclaim and successfully functional in more than 6000 clients in 140+ countries. eZee FrontDesk is easy and quick to implement which comes with multiple language, 24x7 Live Support & 30 days Free Trial. Learn more about eZee Frontdesk

rating

5 ( 3 reviews )

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