Cornerstone HR

Benefits:

Being able to take necessary trainings on my own time. I like that some are interactive, some are videos, some have quizzes. There is a variety of different trainings, which is nice.

Drawbacks:

No complaints about the software itself.

In sum:

The functionality of our Elevate portal, powered by Cornerstone, has provided our organization with a great cloud-based tool that will help us continue to move forward in a digital world. The admin and end-user experience is easy and enjoyable. Some of the configurable systems can be a bit overwhelming at times, but the overall experience and end result is exactly what our company needs. I would highly recommend Cornerstone On Demand!

Benefits:

I've used this for its various applications internally for my company and its a great tool if you know how to use it. I can see it being great for Universities just from my own perspective. Good for a corporations learning for employees but can be frustrating for the customer who doesn't know what they're getting into. There can be somewhat of a learning curve going in and that takes time on the UX to adapt and use the product which can be a con because they need to use their time to understand when its not as intuitive.

Drawbacks:

Restating my comment above, the only con would be a customer trying to learn and adopt usage of it which would take up some of their time and could be frustrating and cumbersome if they're not as tech savvy.

In sum:

Great tool if you know how to use it. I personally see it at it's best for education institutions.

Benefits:

It has a clean UI but nothing else, needs major work to navigate.

Drawbacks:

Difficult to navigate and users find it very frustrating to use.

In sum:

Very bad - not sure how they still in business.

In sum:

The pros include the great customer service we experience with Cornerstone. All of the people we work with from Cornerstone (Client Success Manager, Engagement Manager, Global Product Support, etc.) never fail to impress me with their ability to build relationships with our team. They're great to work with! In addition, the engineers have always delivered early or on time when we expect custom work to be done to our portal. The cons may be more specific for our unique situation. We have a custom IT subsidiary who is able to program EXACTLY what we need for our HR use. With that as a resource it's often hard to get much buy in from them or others who already use a perfectly working software to switch to an "out-of-the-box" product with some restrictions. It's also proven to be difficult to get the two systems to "talk" to each other. I would definitely recommend Cornerstone products for users who do not have tools in place for their HR processes. They offer great solutions and continue to improve with quarterly releases.

Benefits:

Goal setting, tracking, the ability to link goals to the organizations goals.

Drawbacks:

The length of time to pull an org chart - reporting.

In sum:

Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there. Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle. Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication. Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

In sum:

Cornerstone allowed us to take up to six reviews that can occur in one year (30, 90 day for new hires, 3 quarterly reviews and 1 annual) and have them standardized and customized for each of our major workforce disciplines. This allowed for increased accountability and compliance with our core processes. Thanks to Cornerstone, the ability to give each employee the same high quality engagement experience is now much easier to manage and ensure.

In sum:

Cornerstone's platform is very intuitive, with much functionality. I would highly recommend the system.

Benefits:

If you're like me and you work in a larger enterprise company, you'll be using Cornerstone for all of your training needs. it's simple, easy to use/navigate and great for tracking all of your current trainings

Drawbacks:

There are times where the material may be buggy, but it has nothing to do with Cornerstone but with the trainer developing the material