Who is this service for?

Heartland Payroll specializes in servicing the microbusiness, SMB and mid market segments. Our vertical expertise is focused on industries that have specialized payroll needs.

About Heartland Payroll

Balance your business' time and attendance, human resources administration, tax reporting and more in one online, integrated suite. Whether you're looking for an easier way to pay employees or maintain compliance with your state's HR laws, Heartland provides payroll services to businesses large and small with our customizable solutions.

Average rating 2.8/5

Total score
2.8
“Ease of use
2.8
User support
3
Features
2.8

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Heartland Payment Systems
http://www.heartlandpaymentsystems.com
Set up in 1997
United States

Features

360 Degree Feedback
401(k) Tracking
Applicant Tracking
Benefits Management
Check Printing
Compensation Management
Direct Deposit
Employee Database
Employee Profiles
Multi-Country
Multi-State
Onboarding
Payroll Management
Payroll Outsourcing
Payroll Reporting

Performance Management
Recruitment Management
Self Service Portal
Tax Compliance
Time & Attendance
Time Off Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment

Alternatives Heartland Payroll


B
Bryan W.

«Heartland Payroll + HR»

Usability

Support

Features

1

Overall rating

Benefits:

Nothing compared to Sure Payroll the site was not user friendly at all

Drawbacks:

The site was not user friendly and before we switched to Sure Payroll we have problems every week

In sum:

It was just OK until late 2019 when they had too many problems for us to deal with

August 8, 2021
Feedback source: the Internet
J
Justin P.

«Heartland Payroll»

Usability

Support

Features

4

Overall rating

Benefits:

It's great for keeping track of employee hours and managing payments, and the interfaces are extremely user friendly for the most part. Their customer service is very good as well.

Drawbacks:

The website occasionally has issues loading, I don't know if it's due to high traffic or some other issue, but it can sometimes be frustrating when the page is unavailable.

In sum:

Overall our experience has been good, it's a useful program that generally does well at what we need it to do.

July 17, 2021
Feedback source: the Internet
D
Debbie C.

«Great Company»

Usability

Support

Features

5

Overall rating

Benefits:

Great customer service, tons of additional options, always pays taxes on time

Drawbacks:

I wish they would have made a way for me to import my construction software that my crew clocks in and out of so I did have to do it in 3 separate software programs.

In sum:

Direct deposit is great. I'm always able to cut an additional check if needed and my customer service rep is so helpful.

June 19, 2021
Feedback source: the Internet
P
Paula M.

«Horrible company»

Usability

Support

Features

1

Overall rating

Benefits:

I did not like anything about this software

Drawbacks:

The software wasn't the problem its the company employees

In sum:

These are the most incompetent company I have ever dealt with. We were only with the company for the 4th quarter of 2019, these were the problems we had. State payroll taxes were sent in but sent to a completely different account than ours which resulted in penalties. Our unemployment reports or payment was never sent in which resulted in penalties. When we had paper checks that needed to be sent to our office the shipping labels were printed but the package never sent out (this happened 3 times) which resulted in me writing in house checks and still being charged by Heartland for shipping and the printing of the checks. 6 months later I am still dealing with their incompetence.

March 18, 2021
Feedback source: the Internet