Kudos

Benefits:

We use Kudos every day within our company. It is a great way to let our team members know what a great job they are doing! It is very user friendly and we have been able to integrate it with other systems. The customer support is always very friendly and super helpful. They are efficient in getting responses back!

Drawbacks:

The reporting could be a little more streamlined.

In sum:

The number one benefit is giving our people a great resource to encourage and build one another up!

Benefits:

Kudos is a great platform for recognizing associates. It is extremely intuitive and easy to use, I was able to learn the platform quickly and easily with a minimal amount of support from Kudos. Anything that was difficult to learn was easily researched on Kudos' help pages. Even though I was able to learn the platform with a minimal amount of support, Kudos was there every step of the way with any help that I may need. The support was very responsive and if there was anything they needed to research and get back to me, I would have answers generally within 24-48 hours. The rep has been amazing in making sure I feel like I always have a connection to Kudos to quickly take care of any issues. The software is very easy to learn for our associates, it is set up similarly to other social media sites which help ease users into it. The rewards are also extremely easy to use with a very fast response, our associates love being able to cash in for a reward and get it nearly instantly.

Drawbacks:

The only problem we've had is likely just related to how our organization is set up. We would love a way to set a flag on certain individuals so that they can not receive points (such as setting our upper management to be unable to receive points, we want to save our point funds for the associates), but at the same time we want upper management to still receive Kudos. There are work-arounds for this, but it would be nice to have a simple flag you can set on certain users. I would also enjoy the ability to be able to customize the point values on the Thank you, Good Job, Impressive, and Exceptional Kudos; but again, this was very easy to work around.

In sum:

Kudos has been exceptional in bringing a higher level of employee recognition to our organization. It is already used much more often than previous recognition platforms we've attempted. People have been having fun with Kudos and it has been very warmly welcomed. Any of the problems we've had with Kudos has been easily rectified. I would definitely recommend Kudos to anybody looking for a recognition platform for their organization.

Benefits:

The Kudos platform has been a big success at our company. It provides an easy method of thanking our co-workers for assistance to recognizing them for a major accomplishment on a project. I enjoy reading the news feed of Kudos recognition throughout our organization. It helps me learn about many of the great things taking place throughout our company.

Drawbacks:

I've been using the Kudos platform for over 2 years and have not experienced any issues or concerns.

Benefits:

It's structured like a social feed and very easy to use. Minimal training required and implementation and customization was very simple. Powerful tool for increasing employee engagement and building a culture of recognition.

Drawbacks:

I wish it supported GIF files and had a way to set up points activities that users could claim, but other than that it's great!

In sum:

Very positive. I'm very confident that this tool will help us build a more positive culture and a new way to put focus on employee recognition.

Benefits:

This has been a huge improvement over our last employee recognition program. It was nearly barbaric in comparison. Imagine having to physically write a thank you on a card! In actuality, we made the decision to move because we have five locations and the physical cards took so long to get to staff between branches. I think we lost a lot of meaning in the recognition. Now as soon as the good stuff happens staff can thank their co-worker and everyone can see it immediately. KUDOS has been an easy transition for staff. Because the majority are familiar with social media the idea of the "wall" and "postings" is simple to relate to. I appreciate the ability to customize how many points each person can give. For instance, I have one manager with 1 employee and another with 20. Or if we put out a cross-marketing incentive I can increase the management KUDOS allotment to allow for extra points. Staff have been redeeming for gift cards, but they have also enjoyed the custom rewards. We added in things such as logo wear, PTO days and sweet treats. Who wouldn't love to come in to a little dessert once in awhile! I love the full scope of reporting that KUDOS offers. This has been instrumental in showing Senior Management the positive engagement that we are seeing. I hope to implement individual KQ's into our performance management process soon. I haven't taken advantage of the survey options yet, but that is next in exploring all the things that KUDOS offers.

Drawbacks:

Nothing that I can think of. I would love if they would look at implementing a performance management feature in the future.

Benefits:

Kudos provides a fantastic platform to show your appreciation for your colleagues. Doing my day to day work has become a much more gratifying experience. I feel like my work has a much bigger impact when I receive Kudos.

Drawbacks:

Kudos, in general, is a very easy to use platform, but I would like to see its user interface become a tad more modern. The current interface looks a little dated when comparing to other modern sites.

In sum:

Overall, my experience with Kudos is extremely positive! I feel good when I receive Kudos from a colleague, and even better when I can give them out. I highly recommend employing Kudos in your business!

Benefits:

Love that you can recognize hard work and show appreciation to others. Depending on your company you can redeem for awesome rewards.

Drawbacks:

I do not have many cons. Sometimes I wish a description wasn't necessary in order to send kudos.

In sum:

My team and I really enjoy using Kudos. It's a fun way to show recognitions and be rewarded by other members.

Benefits:

I love Kudos because it is that extra little something to tell a coworker thank you or that you appreciate them! I love being able to award team members for their work and then they can turn around and use those Kudos to buy themselves something special. Kudos is a creative way to give back to those people who help you or make your work day better! I love giving and receiving KUDOS! :)

Drawbacks:

I have had no issues when using this software

In sum:

Overall experience has been great, as mentioned above it is an easy and quick way to show someone that they matter as a part of your team. Actions speak louder than words, and by giving some kudos to someone who is doing great in their position, it is the just the icing on top of the thank you that you already gave them!

Benefits:

I love that it is customizable--our company uses a very trimmed-down, simple version of Kudos. We sometimes have trouble with folks being receptive to change, but adoption of the Kudos platform over our previous recognition platform has been better than we could've asked, thanks to Kudos being willing to adapt to our needs.

Drawbacks:

I wish the window to edit posts was indefinite, especially for administrators. As an administrator, I award our company's Kudos award badges, and I've made a few mistakes along the way, sometimes after the 24 hour edit window has closed, forcing me to archive the award and give it again, which messes up the date convention and exposes my goof to the masses ;) It would be nice if administrators had the ability to edit at any time.

In sum:

Kudos support is on-the-ball! I am comfortable asking for the assistance I need as questions arise, and I know they will have a solution to offer promptly. Their reps are personable and convey warmth and friendliness via email and phone. As a side note, our team LOVES Blobby. A handful of our top senders select a different Blobby for every post, adding color and personality to the timeline. It took me a bit to warm to Blobby, but having seen him fill our timeline, he has grown on me!

Benefits:

Ever since I started using Kudos, I have been recommending it to everyone I know in HR at other companies, for very simple reasons- it makes recognition instant and easy, the value attached to the recognition in terms of rewards offered is employee centric, and it can be used on-the-go if you download the app. I am thoroughly impressed by the overall product and love that I can view not only my recognition, and the recognition I give others, but also the recognition received by others! It's an important tool in identifying those gems within the organization who go above and beyond, and it helps in understanding what the strengths of our people are- if we recognise people by including a category of recognition. We are also allowed to vet the kudo's given by someone to someone else. I love that I can still give recognition to others even if I have not been part of the reason for the recognition, but if I know that the receiver is a person who regularly behaves in the manner being recognised for!

Drawbacks:

In terms of the app- I think it can be made to be a bit more intuitive. I don't have a lot of criticism here as I truly do love the kudo's software- I just think the app could be spruced up a bit.

In sum:

I love the ability to recognise people immediately, to be recognised myself and to redeem rewards that apply to me, as and when I need them.