Who is this service for?

Workday HCM is designed to help CHROs of companies of all sizes and industries lead their organisations people practices in the rapidly changing world of HR.

About Workday HCM

Workday HCM is a single, cloud based solution for workforce planning, analysis and execution. Our solution is used by more Fortune 500 and G2k companies to operate with agility and efficiency enabling, organizations to be ready for whatever comes next. Unlike rigid HR system or point solutions, only Workday delivers the skills-based HCM foundation and continuously innovates to enable customer success as the impact of technology, alternative work arrangements, and employee expectations evolve.

Average rating 4.3/5

Total score
4.3
“Ease of use
4.1
User support
4.2
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Workday
https://www.workday.com
Set up in 2003
United States

Features

360 Degree Feedback
401(k) Tracking
ACA Reporting
Activity Tracking
Applicant Tracking
Assessment Management
Background Screening
Benefits Administration Outsourcing
Benefits Dashboard
Benefits Management
Billing & Invoicing
Bonus Management
Budgeting/Forecasting
Candidate Tracking
Check Printing

COBRA Administration
Compensation Management
Compensation Plan Modeling
Compensation Statements
Competency Management
Contractor Management
CRM
Deduction Management
Direct Deposit
Disability Insurance Administration
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Profiles
Employee Reward Programs
Employee Scheduling
Expense Tracking
FMLA Administration
Goal Setting / Tracking
Health Insurance Administration
HIPAA Compliant
HSA/FSA Administration
Incentive Management
Individual Development Plans
Internal HR
Interview Management
Interview Scheduling
Job Description Management
Job Posting
Job Requisition
Labor Forecasting
Life Insurance Administration
Multi-Country
Multi-State
Onboarding
Online Benefits Enrollment
Organizational Charting
Orientation Workflow Management
Payroll Management
Payroll Outsourcing
Payroll Reporting
Performance Management
Performance Metrics
Project Tracking
Provider Management
Recruiting Firms
Recruitment Management
Reference Checking
Reimbursement Management
Reporting/Analytics
Resume Parsing
Resume Search
Retirement Plan Management
Salary Planning
Self Service Portal
Skills Tracking
Succession Planning
Task Management
Tax Compliance
Time & Attendance
Time Off Management
Time Tracking
Time Tracking by Client
Time Tracking by Project
Training Management
Vacation/Leave Tracking
Variable Workforce
W-2 Preparation
Wage Garnishment
Workflow Management

Alternatives Workday HCM


E
Erin E.

«Workday Time Off Review»

Usability

Support

Features

4

Overall rating

Benefits:

The Time Off functionality is so customizable! With over 17,000 pre-made calculations set up, and the ability to create your own (if needed), whatever you are trying to set up in the system, there's a high likelihood you'll be able to do it. From the training provided, it's recommended to set up different Time Off Plans for any time off type you have, this means more maintenance, but more flexibility within the system. As a general recommendation with Workday, get familiar with the vocab/wording they use to describe the system - it really helps understand the software.

Drawbacks:

Being fairly new to the software, the fact that it is so customizable is very overwhelming at first. I recommend going slow, and reaching out to customer service support, or Workday Community, whenever you run into a snag or question - there are a lot of resources available, and whatever your holdup is, there's a good chance someone has going through something similar and can help you through it too.

In sum:

I really like how Workday has the capability to host multiple types of business processes under the same system - from payroll, HCM, time off, leaves, and performance (just to name a few), it's great to have everything under the same "roof" - rather than testing so many different types of integrations. Happy customer!

October 3, 2021
Feedback source: the Internet
D
David S.

«Workday is a useful Payroll and Human Resources tool»

Usability

Support

Features

5

Overall rating

Benefits:

I like the simplicity with which employees can track their time worked, ask for time off, and see their pay stubs.

Drawbacks:

I wish it would let you stay logged in. I have to log in many times a day

In sum:

I like working with it. The interface is clean and uncluttered, I can quickly enter time, request a day off and look at my pay stubs. Transitioning from Paycom was really pain free except we did not get charged for health benefits the first pay period and got ALL of it charged the subsequent pay period.

September 30, 2021
Feedback source: the Internet
N
Nolan H.

«Workday HCM Review»

Usability

Support

Features

5

Overall rating

Benefits:

Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.

Drawbacks:

I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.

In sum:

I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward!

September 26, 2021
Feedback source: the Internet
T
Tim M.

«Workday - Efficient»

Usability

Support

Features

4

Overall rating

Benefits:

The biggest pro of Workday is how options that are available to front line managers like me. It stores everything from Performance Documents, time off information, and salary guidelines all in one place.

Drawbacks:

I still struggle with finding the most effective reports to use. There are so many reports available to the managers that it takes time to figure out what reports are best for you.

In sum:

It took my a couple of months, but after that I really began to love Workday. I really like how you can track so much HR related information in one place. It makes my life efficient.

September 25, 2021
Feedback source: the Internet
L
Lexie K.

«Easy access for all»

Usability

Support

Features

5

Overall rating

Benefits:

As an employee to clock in and out, you really are just looking for ease of access. That is what Workday provided for us. Simple access and capabilities on our phone or desktop and easy to check and approve time cards to keep track of work hours. Easy to see reminders when you forgot to clock in or out and easy to fix when the mistake is made.

Drawbacks:

In my time using it, nothing has ever gone wrong or confused me to the point where it wasn't an easy fix. For my job and the purpose we needed from Workday, there was never a con to using it.

In sum:

There couldn't be any easier to use software for the simple task of keeping track of honest work hours in the workplace. It's one more thing to help take stress off your mind and be able to focus on your actual work you came in for.

September 19, 2021
Feedback source: the Internet
K
Kay C.

«Workday Recruiting - You'll set back your recruiting function years behind»

Usability

Support

Features

1

Overall rating

Benefits:

Graphical Interface - cool graphics is the only positive Yes it integrates candidate data with HR (if you have Workday HR) but that benefit isn't worth the flaws

Drawbacks:

Workflow is too restrictive - nice in theory but you have to go back to you in-box to move the candidate to the next step Offers take forever and if you make a mistake you have to resend to leader for approval Everything is effective dated - if you have a recruiter who started after a req is opened they can't take action on a candidate who applied before that date (terrible for vacation coverage/new hire recruiters). Can't search by candidate name (e.g. you are looking for John Smith - Names tha thave J or S in them come up in no particular order - also can't use the ATS as a sourcing database (we had a progressive sourcing team and they couldn't use it) Recruiters in a high volume environment will hate it - it takes literally 4x the time to hire a candidate in the system. There are too many steps and flaws. There are many more issues - My company met with Workday User Experience Leader and they listened to the feedback and in a year - no changes were made. These aren't configuration issues people - these are architectural design flaws. Run don't walk from this software - It's at least 5 - 10 years away from anything on the market. You will impact recruiter morale in high volume recruiting shops. If you have very low volume recruiting then I guess you could live with it. Reporting functionality is almost nil - doesn't come with any really useful canned reports - very limited.

In sum:

integration w/ Workday HR - not enough benefit to outweigh the functional negatives

September 17, 2021
Feedback source: the Internet
P
Patrick J M.

«Experienced Architect Required for Success»

Usability

Support

Features

5

Overall rating

Benefits:

Workday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department.

Drawbacks:

Workday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it.

In sum:

I have configured Workday daily, for the past 7 years. I have configured every module from payroll to benefits to recruiting and you'll be hard-pressed to find another Workday expert with as much experience as me.

September 11, 2021
Feedback source: the Internet
V
Verified Reviewer

«Money pit - a software company that charges you for regular updates to their software»

Usability

Support

Features

3

Overall rating

Benefits:

The workflows are really good, particularly for recruitment and performance management

Drawbacks:

The interface is unusual from a UX perspective, and everything is very rigid. Workday offers little flexibility or user customisation, unless you are happy to spend a fortune with one of their service partners. Their expensive user training courses are absolutely appalling for adult learners - 4 days in a classroom flicking through a 500 page bound workbook, anyone?

In sum:

Everything you do with Workday costs money. Forget the annual licence cost, that's only part of it - every time you send an email or phone support you are on the clock. Twice a year when the software gets updated you are required to pay consulting fees to Workday or one of their service partners to test that the update actually works at your end. Most new features and enhancements are not provided for free as part of these updates, so you have to purchase them. Third party applications that supposedly integrate with Workday only do so after you pay thousands of dollars for Workday to set that up for you. Hidden costs everywhere - you need to budget for 25-50% per annum in service and other costs on top of your annual licence fee. Be warned - it is a unique business model in the software world.

September 4, 2021
Feedback source: the Internet
J
Jacob M.

«Wonderful. This software is an industry-leading powerhouse!»

Usability

Support

Features

5

Overall rating

Benefits:

I do not think there is a better payroll software out there. Workday Payroll software allows users of all levels of business to submit time sheets in a matter of seconds. No more physical punch cards or tacky spreadsheets. I love the fact that I can have this software as an application on my phone! I can literally correct mistakes, find manager information, or contact Workday Payroll right from my phone!

Drawbacks:

I wish that when submitting my time sheet, the software would send a notification straight to said manager instead of via email. Often I am left having to track down my manager and notify him or her of my current situation with my time sheet.

In sum:

I am able to get into contact with my managers in seconds with this software. Also, I am able to finally put away my tacky spreadsheet and download this software for a smoother payroll experience. I am able to not worry about my Payroll anymore!

September 4, 2021
Feedback source: the Internet
V
Verified Reviewer

«Workday is a must for any serious company»

Usability

Support

Features

5

Overall rating

Benefits:

It is very easy to use Workday, track down what is happening within my Organization, payroll, are there any new open jobs in the whole company ( no matter which country am I checking, I will get all information about the open jobs, pre req for it and what are the benefits of that position ) or even some new trainings ( and surveys to improve our organization ).

Drawbacks:

Sometimes while checking the Organization tab, tiles representing agents and their Leadership are getting glitchy, which gets resolved with the refresh of the screen, but overall experience is more than good.

In sum:

I wasn't sure what to expect from Workday, but now after using it for some time, I can confirm that this is one of the best solutions to track almost everything that is happening inside of your whole Organization/Corporation.

September 2, 2021
Feedback source: the Internet