Who is this service for?

Service, Construction, HVAC, Plumbing, and Petroleum businesses, as well as Gas Stations, with 5+ users. Commercial or residential.

About Ventus

Vertical Market Software is a fully-integrated service management solution. VMS' mobile software solution allows contractors with service departments to effectively enter data from the field, reduce paper costs, streamline communications, and use GPS mapping for better dispatching. With the ability to operate on all tablets, including iPad and Android devices, VMS mobile is a solution your field technicians will get on board with.

Average rating 4.4/5

Total score
4.4
“Ease of use
4.2
User support
4.4
Features
4.3

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Jonas Construction Software
http://www.jonas-construction.com
Set up in 1990
Canada

Features

Accounts Payable
Accounts Receivable
Asset Tracking
Billing & Invoicing
Budgeting/Forecasting
Cash Management
Commercial Properties
Compliance Management
Construction Breakdowns
Contact Database
Contract/License Management
Customer Database
Dispatch Management
Electronic Signature
Equipment Management

For HVAC Companies
General Ledger
Inspection Management
Inventory Control
Inventory Management
Job Costing
Job Management
Logistics Management
Maintenance Management
Maintenance Scheduling
Materials Management
Mobile Access
Mobile App
Online Time Clock
Overrun Reporting
Payment Collection in the Field
Payroll Management
Predictive Maintenance
Preventive Maintenance
Project Management
Purchase Order Management
Quotes/Estimates
Reporting/Analytics
Residential Properties
Resource Management
Routing
Scheduling
Self Service Portal
Service History
Technician Management
Work Order Management

Alternatives Ventus


R
Russell H.

«Bar-coding & Scanning»

Usability

Support

Features

5

Overall rating

Benefits:

Bar-coding has allowed us to tag each individual item as it is received. Once tagged it makes the transfer of material from warehouse to Tech van much easier and faster (saving time) and this allows us to scan the item versus typing it in which can lead to many typos and errors which leads to wrong parts getting transferred and of course that leads to loss of money and extremely time consuming to fix (MONEY SAVER $$). Bar-coding also has allowed our Techs in the field to be able to scan the item directly to their tablet. This is much faster and no room for typos and picking the wrong part. Not only has this helped us in the everyday operation but Bar-coding and Scanning also has cut our time for inventory down by more than half. What would take us (2) full days we are now doing in less than an (8) hour day.

Drawbacks:

Bar-coding and Scanning has been a positive for us.

In sum:

Enjoy working with VMS. They seem to be able to fix most problems in a timely manner and willing to listen to ideas and new problems when they arise.

October 2, 2021
Feedback source: the Internet
M
Michele W.

«Ventus Giving Us Great Returns»

Usability

Support

Features

5

Overall rating

Benefits:

Access to detail and profitability

Drawbacks:

Need to be trained by someone who knows how to use the software.

In sum:

We have been using Ventus software for 6 yrs. The detail and control we now have in all areas of operation since we started using the software has saved us thousands of dollars. We use all modules except for some of the newest ones, they all bring value and allow us to increase our productivity and track problem areas. I was unable to truly know what was going on in all areas of my (5) companies until we started using this software.

September 25, 2021
Feedback source: the Internet
J
Jeff J.

«Ventus»

Usability

Support

Features

5

Overall rating

Benefits:

The thing I like most is that it is all inclusive containing dispatch / service through payroll and accounting. Also the fact that it's customizable to your business - different companies have different ways of using it.

Drawbacks:

There is a learning curve - it takes a while to learn everything this comprehensive software is capable of. I still am learning more each day even after 2 plus years.

In sum:

We are in the process of making things more automated and less labor intensive through use of mobile data portion of this software. Looking forward to discovering more efficiencies we were unaware of previously.

September 7, 2021
Feedback source: the Internet
K
Krista F.

«New Software»

Usability

Support

Features

5

Overall rating

Benefits:

Customer Support and ability to customize

Drawbacks:

Reports. But there is now a designer function and more reports that are Excel Raw - improving each day

In sum:

If you are considering purchasing Ventus for your company - the first thing I would recommend you to consider is that implementing ANY new software will be a headache. Not everyone learns at the same rate and everyone hates change. When we first started, [SENSITIVE CONTENT HIDDEN] told me very clearly to plan on a year to get all of the bugs (both software and personnel based) ironed out. He was right. We have actually gotten most of the rough waters behind us in six months. The customer support system is exceptional. We are a petroleum based company and because of the specialized nature of our business Ventus has made MANY customizations. While no software will be able to do everything your company needs, I feel like Ventus bends over backward to get you the information you need for your business.

September 3, 2021
Feedback source: the Internet
S
Shelly L.

«Dispatching MUST have for service related businesses»

Usability

Support

Features

5

Overall rating

Benefits:

The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.

Drawbacks:

Some parts of the software you have to adapt your way of doing things to and you wish the easy adjustment could be made to fix the issue.

August 21, 2021
Feedback source: the Internet
T
Teresa J.

«Ventus Review»

Usability

Support

Features

5

Overall rating

Benefits:

From an accounting standpoint, it works very well because all modules, including General Ledger, are part of the Ventus product. The dispatch board is very dynamic especially when running mobile data. We are also implementing the barcoding module and DocU, the paperless document management module.

Drawbacks:

Because the software is so versatile, sometimes we struggle with finding the best way to set up our work flow process.

In sum:

We make it a point to attend the annual user conference. At the conference we are able to meet and talk with other users, as well as VMS staff. We can voice concerns or problems we have and also are encouraged to suggest new ideas or features we would like to see added to the software. We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff. All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.

August 19, 2021
Feedback source: the Internet
C
Consiglia M.

«Software rating review»

Usability

Support

Features

5

Overall rating

In sum:

We started to use Ventus software in 2014. The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.

August 16, 2021
Feedback source: the Internet
D
Douglas A.

«Great Customer Support»

Usability

Support

Features

4

Overall rating

Benefits:

Top marks for customer support. Having an integrated solution for all our business is very efficient.

Drawbacks:

The documentation is only on-line, not integrated into the software. The documentation is task accomplishment specific. It does not lend itself well to "What does that field do?" or "What is the impact of checking this box?" type questions.

In sum:

We have been with VMS since the text-based user interface days. Teams are wonderful. It is great to visit with them every year and to know there is a friend on the other end of the support line when we need it.

August 13, 2021
Feedback source: the Internet
S
Scott H.

«Effective and Flexible!»

Usability

Support

Features

4

Overall rating

Benefits:

Ventus by Vertical Market Software was not only affordable for our company but was one of the very few options that offered a full package with the ability to handle multiple entities under one roof. The software and staff has allowed us to operate 3 separate business models including manufacturing, rental, service and sales. Again, great value and a huge array of solutions for every business! I appreciate that the vendor is able to make adjustments/additions so the software works specifically for the us and that the staff is always available for questions. (Especially during Go-Live!)

Drawbacks:

Honestly, there are really no negatives that we have found. The processes for some of the applications were different than what we were use to but that is expected with a new software. Some processes seem to take a bit longer and some a bit shorter but at the end of it all we are able to get better and more accurate information.

August 7, 2021
Feedback source: the Internet
Y
Yvette W.

«VMS software and the Vertical Market Staff get our Vendor of the Year Award»

Usability

Support

Features

5

Overall rating

In sum:

I can't say enough of how much we love the VMS product, and how reliable it was for us. We ran VMS from 1997 through 2013, migrating from VMS to the SQL version (Ventus). During our time on VMS, we experienced practically no software problems with the program. The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award!

August 6, 2021
Feedback source: the Internet