Compare AlertOps и IncidentXP

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and auto... Read more

IncidentXP software is installed on-site in a Windows environment. Security incidents are analyzed, choosing from five of the world's most widely u... Read more

Rating
4.2 / 5
0 / 5
Construction Estimating software features
Audit Trail
Audit Trail
Construction Management software features
Incident Reporting
Incident Reporting
Law Enforcement software features
Investigation Management
Investigation Management
Governance, Risk & Compliance (GRC) software features
Disaster Recovery
Disaster Recovery
Incident Management software features
IT Incident Management
Safety Incident Management
IT Incident Management
Safety Incident Management
Advertising Agency software features
Task Management
Task Management
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Experience using alertops

Benefits:

The scaling system and notifications sms.

Drawbacks:

It is quite complicated to configure. Many times we ask for help because we couldn't understand the settings for ourselves.

Summary:

We have a company for devops as a services, so we monitor multiples servers around the glove and your services is helping us to have the alert of a... Read more

Juan Pablo R.
5 / 5

Very Happy Customer.

Benefits:

I can make the schedule ahead of the time and make changes immediately when needed.

Drawbacks:

Limited options for individual responses to the extensions. I'd love it if I got the voice messages in text form.

Summary:

We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to ... Read more

L.Victoria B.
4 / 5

Has been a great addition for our customer service help desk.

Benefits:

By being able to connect to connectwise it still allows for one sorce of truth for all our tickets. It helpped fill a void in our customer support ... Read more

By being able to connect to connectwise it still allows for one sorce of truth for all our tickets. It helpped fill a void in our customer support by allowing to roll a call to a secondary person incase the first one did not get the notification or was all ready on a call.

Drawbacks:

The admin portal can be a bit confusing at time on where to go.

Summary:

Brad L.
3 / 5

Good technology but customer service needs polish.

Benefits:

Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts.

Drawbacks:

Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my ac... Read more

Summary:

George W.

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