Compare Home Inspector Pro и Streamline Inspections

Benefits:

I have been using HIP since 2009, It is very customizable to my needs for all different application. They intrgrate with other service providers I... Read more

I have been using HIP since 2009, It is very customizable to my needs for all different application. They intrgrate with other service providers I have like ISN and RWS. The company is always looking for way to improve it based on customer request and providing updates. The customer support is second to none. They are always there when you need them and always have resolved any issues I had.

Drawbacks:

If I have to put something here, the only thing I can think of is sometimes it highlights a word to inform me spelling is wrong, But when I check, ... Read more

If I have to put something here, the only thing I can think of is sometimes it highlights a word to inform me spelling is wrong, But when I check, the spelling is correct.

Summary:

My experience has been great, I feel like the staff and I are family, they have always been there when I needed anything. No other company that I ... Read more

My experience has been great, I feel like the staff and I are family, they have always been there when I needed anything. No other company that I know of operates like that.

Benefits:

The customization for the software was relatively easy for a single user to implement. Customer service was also very responsive and helpful when i... Read more

The customization for the software was relatively easy for a single user to implement. Customer service was also very responsive and helpful when it was needed.

Drawbacks:

As someone who was used to a different report writing software, the learning curve was a little steep.

Summary:

As a one man inspection show, home inspector pro helped me streamline my report writing process. The customization was decent and the price was rea... Read more

As a one man inspection show, home inspector pro helped me streamline my report writing process. The customization was decent and the price was reasonable.

Benefits:

Drawbacks:

Summary:

HIP is a "mid-level" reporting software that is a flexible no frills platform once you figure out "The lay of the land". What users of other premi... Read more

HIP is a "mid-level" reporting software that is a flexible no frills platform once you figure out "The lay of the land". What users of other premium software will miss is the ability to invoice the client from the software (uniformity), the ability to track reports by client, realtor, address or month, day and year and dollars. The user interface is difficult if you are migrating from another software package (lack of buttons or list). Home inspector pro utilizes a semi drop down menu which is functional and somewhat easy once the user gets used to the format. As for Mac users the support is lacking somewhat and has not kept pace with the OS upgrades and changes. HIP runs natively on the Mac, macbook equipment which is great but I don't believe the developer or support techs run natively on MACs. I have asked about adding features and tweaking functionality and have met with and made to feel that my circumstances were unique and no one else is experiencing my issues. For example if you select a narrative but do not move it into the report and you click on another component, you will get a pop up stating that you have a narrative highlighted that was not moved, when you click "ok" the screen changes to the selected component. The user then has to return to the previously selected component to address the narrative issue. My suggestion was to allow the current screen to remain active to address the narrative at which point the user can then migrate to the next component. Thereby saving several mouse clicks. That is just one of a few. The end result is a fantastic looking report with a somewhat ugly user interface that doesn't really save time or money over any other inspection software. Marketing that partially influenced my decision to purchase Home Inspector Pro. Yes, it is less expensive than other software but the user gets less features. OH, wait.. HIP allows the inspector to add video to the report which would be great but I have not been able to use that function and all video tutorials are specific to windows users. If you like the idea of using your smart phone or tablet you will need to shell out a monthly fee to allow transfer of the report back and forth between computer and tablet or phone. I never know what my month is going to look like so I don't want to commit to another monthly billing. It is an ok product. I think if there was another software that ran natively on the Mac that was not a lease type I might have a look.

Benefits:

The software is very easy to use, and with the cloud, offers ultimate flexibility in preparing reports. The HIP mobile app learns your tendencies, ... Read more

The software is very easy to use, and with the cloud, offers ultimate flexibility in preparing reports. The HIP mobile app learns your tendencies, and integrates them into the app when you're doing an inspection to speed up the process.

Drawbacks:

[SENSITIVE CONTENT HIDDEN] and the team are always developing new ideas, and in the field at trade shows, asking us what works and what doesn't.

Summary:

The HIP team is always responsive to questions, problems, and whatever else you may need, and timely in their responses. After using multiple other... Read more

The HIP team is always responsive to questions, problems, and whatever else you may need, and timely in their responses. After using multiple other inspection software products, we've settled here, and the amazing customer service is the main reason why! Their team is unbeatable!

Benefits:

Streamline Inspections gave my department the ability to go 100% paperless when it came to our inspection program. This program has saved me so muc... Read more

Streamline Inspections gave my department the ability to go 100% paperless when it came to our inspection program. This program has saved me so much time during my day, I am now able to focus on other aspects within my department and not on filing stacks of inspection reports. After the initial set-up process, I now have the ability to auto-schedule inspections as well which is another huge time saver!

Drawbacks:

There are certain reports and/or certificates that I would like to attach to the inspection(s) that we complete, instead of on another screen in th... Read more

There are certain reports and/or certificates that I would like to attach to the inspection(s) that we complete, instead of on another screen in the risk management section.

Summary:

Our overall experience has been an overall very positive one. Again, we have gone 100% paperless with our inspection program and have seen a time s... Read more

Our overall experience has been an overall very positive one. Again, we have gone 100% paperless with our inspection program and have seen a time saving benefit too by not having to file stacks and stacks of inspection reports. Customer service has always been very quick to respond to any question(s) that I have had and are very helpful.