Who is this service for?

Internal Communicators using Outlook or Gmail looking to send responsive newsletters, gather employee feedback, and measure the impact of internal communications (open rate, click rate, eNPS, pulse).

About ContactMonkey Internal Comms

ContactMonkey is a powerful internal communications tool that integrates with your Outlook or Gmail inbox. Create beautiful and responsive HTML email templates for Outlook and measure how your employees engage with your emails with in-depth email tracking. Boost engagement within your existing Outlook distribution lists or Google Groups by pinpointing the exact content your recipients want to see using employee feedback. Learn more: https://www.contactmonkey.com/features

Average rating 4.3/5

Total score
4.3
“Ease of use
4.5
User support
4.3
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

ContactMonkey
https://www.contactmonkey.com/
Set up in 2012
Canada

Features

Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-Time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing
Other categories uses in

Alternatives ContactMonkey Internal Comms


V
Verified Reviewer

«Overview of Contact Monkey»

Usability

Support

Features

4

Overall rating

Benefits:

The program is a beneficial tool when it comes to communication.

Drawbacks:

Something I don't use on a daily basis.

June 16, 2021
Feedback source: the Internet
Iury R.

«I Loved this tool, Great measuring tool to keep track of any company's Internal Communication!»

Usability

Support

Features

5

Overall rating

Benefits:

It's a fast learning and easy tool to work with, everything is very intuitive, and we can easily open the tool and start working with it without any tutorial. It's awesome to keep track of your corporate, Newsletters and other internal and external communication tools you use. By looking at the data you can easily have a feedback of witch information you shared was mostly appreciated by your co-workers and clients .

Drawbacks:

I would love to see a integrated tool for newsletters, that help us build our own newsletter inside the app, with the knowledge of HTML or any code. And a direct feedback tool of your emails, where your co-workers and clients can, with a click of a button, send you direct feedback of the information you shared.

April 21, 2021
Feedback source: the Internet
Vania Y.

«Unique software with tons of features »

Usability

Support

Features

4

Overall rating

Benefits:

I love that you can integrate with SalesForce and outlook or even perform gmail merge emails.

Drawbacks:

I only used the free trial, but I feel like I didn't even scratch the surface on what the software is capable of doing.

April 16, 2021
Feedback source: the Internet
Renee S.

«Game Changer for Internal Communications!»

Usability

Support

Features

4

Overall rating

Benefits:

Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing.

Drawbacks:

We had a couple snafus with getting our email server to not block images on HTML emails, but that was more related to our internal setup than Contact Monkey's solution.

In sum:

We have completed a full trial of the enterprise version of Contact Monkey for Internal Communications at my company. It's a complete game-changer for us in that it will allow us to have much better looking emails AND we'll finally have real insight and data into email activity. I've used other email marketing platforms before, and what I really love is that Contact Monkey has an Outlook plug-in. I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support.

January 15, 2021
Feedback source: the Internet