Who is this service for?

From new seller to Enterprise, connect to any marketplace and manage all orders in one system. We are US based with US support. We offer custom programming to meet your requirements.

About InfiPlex Order Management System (OMS)

InfiPlex Inventory & Order Management System (OMS) is a complete solution that helps simplify and optimize your eCommerce sales channels. InfiPlex OMS manages all of your orders, inventory, pricing, and fulfillment across all selling channels. Ship from within InfiPlex or connect with your 3PL warehouses to automate your shipping process. Our NetSuite integration allows full order management with all of your 3PL warehouses.

Average rating 4.5/5

Total score
4.5
“Ease of use
4.5
User support
4.6
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

InfiPlex
https://infiplex.com
Set up in 2015
United States

Features

Alerts/Notifications
Backorder Management
Cataloging/Categorization
Forecasting
Inventory Management
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Order Entry
Order Fulfillment
Order Tracking
Product Identification
Recurring Orders

Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Shipping Management
Special Order Management
Supplier Management
Warehouse Management

Alternatives InfiPlex Order Management System (OMS)


J
James E.

«Infiplex has been an amazing app that pulls in orders from several marketplaces! EXCELLENT!»

Usability

Support

Features

5

Overall rating

Benefits:

I love that I can pull in orders from several marketplaces all with one easy to use app. PLUS, Infiplex is the only partner that is integrated with Groupon Stores. I have searched everywhere and I promise that this is true! It supports popular marketplaces, such as etsy, ebay, amazon, groupon, walmart, jet, tanga and a ton more. Infiplex also offers custom solutions for a very inexpensive set up fee for a marketplace that doesn't exist in the app. We added in Hollar, and it pulls orders in seamlessly. Couldn't be happier!

Drawbacks:

Sometimes the app doesn't pull in a few orders from groupon, but it's worth having none-the-less. This may be more of a Groupon issue than an issue with Infiplex however. We would also love to see the ability to add products and change pricing to different marketplaces, which I am certain will be a feature within the coming months, from what I hear from.

September 19, 2021
Feedback source: the Internet
R
Rijo G.

«Do not support latest magento»

Usability

Support

Features

1

Overall rating

Benefits:

have some form of support, but only throgh email not through phone

Drawbacks:

This system do not support latest Magento and wasting your time

September 18, 2021
Feedback source: the Internet
A
April C.

«Awesome OMS, smooth integration, and great support service!»

Usability

Support

Features

5

Overall rating

Benefits:

This software has made our shipping/receiving process seamless. All channels integrate flawlessly. Any issues or questions are resolved promptly. Does exactly what we wanted and much more. We look forward to growing our company with Infiplex.

Drawbacks:

No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess.

In sum:

Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze.

September 15, 2021
Feedback source: the Internet
D
Dann A.

«Awesome solution and company is fantastic to work with.»

Usability

Support

Features

5

Overall rating

Benefits:

Simplicity, Ease of use, Ease of working with company for custom solutions, Fast response time to questions. The only Walmart DSV solution with API available, Very cost effective solution.

Drawbacks:

Cannot create listings for eBay (but they are woking on it), Cannot yet create listings for Walmart (but they are working on it).

In sum:

Order management, Product and inventory management. Saves time.

September 14, 2021
Feedback source: the Internet
S
Stephanie F.

«InfiPlex makes our order processing and inventory tracking a breeze!»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use and overall look and feel of the portal is clean and easy to navigate. Great customer service, quick response time and very responsive to requests. Connects to a wide range of ecommerce platforms. Has sales report function, inventory reorder set points, graphs to view sales and inventory levels and more. System is always online and always accessible. We see frequent new updates and improvements so we are certain we'll see improvements ongoing.

In sum:

Benefits we've received from InfiPlex are streamline ordering, shipping, inventory tracking and much more. We're happy to provide to our customers who use the order management system portal access so they can view their inventory, orders and tracking as well as keep a customer data base and pull sales reports. It's a good planning tool that we're proud to offer our customers as part of our package while working with us. InfiPlex also provides weekly reports to notify us and our customers of pre-set inventory reorder points. Our warehouse relies on Infiplex to run smoothly, without fail on a minute by minute basis every day and that is what we have experienced in our 2+ years utilizing InfiPlex as our WMS and OMS.

August 25, 2021
Feedback source: the Internet
J
Jin J.

«Infiplex is a great source for API business needs, while still being affordable»

Usability

Support

Features

5

Overall rating

Benefits:

Infiplex is versatile, and the developers allow themselves to be flexible for the needs of the customer. There really isn't anything that it is unable to do. Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it. The developers working with you every step of the way, as efficiently as possible, is my number one takeaway by working with Infiplex!

Drawbacks:

When other businesses refuse to utilize API because of them scared of change. This is a much more effective, and reliable, source of document transitioning compared to a lot of other options out there. Namely archaic EDI (though Infiplex is open to sending these documents).

In sum:

It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable.

August 15, 2021
Feedback source: the Internet
D
Dawn K.

«Great product at a reasonable price»

Usability

Support

Features

4

Overall rating

Benefits:

Very happy with Infiplex. Saves a lot of office hours. There is some flexibility in the product. When we run into something that may need to be added or changed, Infiplex is responsive, thoughtful and creative in their approach.

Drawbacks:

There is no customer service line. Takes about 24 hours for a response.

July 10, 2021
Feedback source: the Internet
J
Jared J.

«Infiplex Review»

Usability

Support

Features

5

Overall rating

Benefits:

Infiplex OMS is very user friendly and has the capability to work with with all of my online marketplaces and supplier warehouses.

Drawbacks:

I would like to be able to edit tracking with Infiplex after a tracking number has already been added.

June 17, 2021
Feedback source: the Internet
M
Mike J.

«InfiPlex is a huge problem solver for a multiplatform ecommerce-focused enterprise like ours»

Usability

Support

Features

5

Overall rating

Benefits:

InfiPlex OMS automated the integration between Walmart Supplier Center and our Shipstation interface, lowering our processing time for Walmart online and ship-to-store orders by as much as 80% - absolutely invaluable, especially in the busy holiday season

Drawbacks:

Initially some of the features we needed for maximum efficiency were not implemented quite the way we wanted, but the team was extremely responsive and worked with us to develop new methods and workflows to make the software work for our enterprise

In sum:

InfiPlex OMS automated the integration between Walmart Supplier Center and our Shipstation interface. We are now also using it as an EDI interface for Target and soon other platforms.

May 2, 2021
Feedback source: the Internet
S
Shannon C.

«Infiplex Review»

Usability

Support

Features

5

Overall rating

Benefits:

The one on one support and the software's abilities

Drawbacks:

Warehouse management abilities but this is coming soon!

In sum:

Any questions and/or issues we have ever had have been addressed in a very timely manner. I have a lot of experience with different software companies, and Infiplex has greatly exceeded my expectations so far. I look forward to using and growing with this software for a long time.

December 16, 2020
Feedback source: the Internet