OTRS is a fully-managed issue tracking solution that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. Learn more about OTRS
Compare JunoOne и MasterTrack
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
Starting price | from 1 usd. | from 1 usd. |
Who this service is for |
JunoOne is an ALM solution for software development companies, software delivery companies, and software integrators, worldwide. Users can create s... Read more |
MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer question... Read more |
Rating | ||
Issue Tracking software features |
Assignment Management
Issue Scheduling
Recurring Issues
|
Assignment Management
Issue Scheduling
Recurring Issues
|
Knowledge Management software features |
Knowledge Base Management
|
Knowledge Base Management
|
Accounting Practice Management software features |
Project Management
|
Project Management
|
API Management software features |
Dashboard
|
Dashboard
|
IT Management software features |
Issue Auditing
|
Issue Auditing
|
Call Center software features |
Alerts / Escalation
|
Alerts / Escalation
|
Advertising Agency software features |
Task Management
|
Task Management
|
Interface screenshot |
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Desktop & Mobile Platforms |
Cloud-hosted / box software Application |
Cloud-hosted / box software |
Support | Working hours, Online | Working hours, Online |
Training |
Documentation
Webinars
Personal
Online
|
Documentation
Webinars
Personal
Online
|
Reviews |
Be ahead! |
Be ahead! |
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