Who is this service for?

SeeClickFix is best for local governments striving to provide superior public services, while needing to do more with the resources they have, and making more data-driven decisions.

About SeeClickFix

SeeClickFix is a modern, distributed 311 solution that accepts, routes, and manages public service requests. Configurable workflows let staff know about 311 issues before they become costlier problems. While built-in feedback loops keep residents and staff up-to-date about the status of work being done.

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

CivicPlus
http://civicplus.com
Set up in 2007
United States

Features

Alerts / Escalation
Assignment Management
Canned Responses
Case Management
Collaboration Tools
Corrective and Preventive Actions (CAPA)
Customer Complaint Tracking
Dashboard
Feedback Management
Forms Management
Issue Auditing
Issue Scheduling
Issue Tracking
Knowledge Base Management
Prioritization

Project Management
Quality Assurance
Recurring Issues
Reporting/Analytics
Routing
Self Service Portal
Social Media Monitoring
Survey/Poll Management
Task Management

Alternatives SeeClickFix