Who is this service for?

Enterprises requiring reliable, consistent, secure, code-driven scheduling across multiple platforms and applications.

About JAMS

End-to-end workload automation and job scheduling software for the enterprise. Schedule, monitor, and manage critical cross-platform workloads from a centralized solution. Automate smarter using triggers, dependencies, and sophisticated workflow logic. Manage jobs through a desktop or web client, or through APIs. Eliminate manual processes and deliver superior service levels in all areas of enterprise IT.

Average rating 4.6/5

Total score
4.6
“Ease of use
4.3
User support
4.8
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

HelpSystems
https://www.helpsystems.com
Set up in 1983
United States

Features

Access Controls/Permissions
Attended Automation
Capacity Management
Code-free Development
Compliance Management
Image Recognition
Integration into Third Party Applications
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Optical Character Recognition
Patch Management
Process Builder
Remote Access/Control

Reporting/Analytics
Unattended Automation

Alternatives JAMS

19 opinions 4.6/5

N
Nancy G.

«JAMS ease of use, ease of understanding»

Usability

Support

Features

4

Overall rating

Benefits:

JAMS has an amazing amount of processing capabilities available. However, the support team is an invaluable part of the product. The support team has been fantastic in helping me to understand what capabilities are available and exactly how to use them. Response to on-line chat requests are answered very quickly. They offer to set up GoToMeetings for hands on assistance. And, on the rare occasion the technician doesn't know the answer, he will find the answer for you! Amazing! They take customer support seriously! The product is tremendously robust too!

Drawbacks:

It can seem a little clunky when using the UI. Sometimes the response time in viewing the detail screens is slow. However, it is difficult to know if it is the JAMS product or our environment that is slow in rendering results.

In sum:

Very positive. It is a great tool for a variety of teams to use. At our site, the non-production JAMS instance is used to insure the jobs / setups work as expected BEFORE being deployed to Production. And once in Production, Setups & Jobs can be visually monitored by the general public. A variety of notifications on a job's status can be sent automatically, thus eliminating the need to involve valuable "production" resources to answer routine inquires of process owners. Win-win!

September 6, 2021
Feedback source: the Internet
V
Verified Reviewer

«JAMS is a legitimate scheduling system for our scheduling needs»

Usability

Support

Features

4

Overall rating

Benefits:

We were able to transition from much more scheduling systems to JAMS for a small fraction of what our annual costs had been.

Drawbacks:

JAMS Scheduler has had some technical bumps that have required careful testing and sometimes clever workarounds. However, JAMS Support has been incredibly helpful and proactive to work with in identifying issues, assisting us with workarounds, and promptly addressing bug fixes. Concerning the bumpts, JAMS has improved immensely during the past 18 months that we have owned the product.

In sum:

We are using JAMS Scheduler to schedule business process in Higher Education, including job scheduling with Ellucian Banner as our ERP. As now configured, JAMS has been working seamlessly without interruption.

August 14, 2021
Feedback source: the Internet
G
Greg E.

«Best automation software for processing inbound/outbound files.»

Usability

Support

Features

5

Overall rating

Benefits:

Very configurable with PowerShell and many other languages.

Drawbacks:

When I am in the system and I undock my laptop, the software loses it's connection to the server. So you have to close the software and reopen it. But that is the least of my worries.

In sum:

Great files automation at all levels. Great dependency checking. The new Workflows are a great addition and very useful for full scale "thinking" by the flow or processes.

August 9, 2021
Feedback source: the Internet
Davesh M.

«Excellent idea for software, clients, and scheduling. However, very buggy and not well executed»

Usability

Support

Features

3

Overall rating

Benefits:

The idea of having JAMS scheduler handle jobs and monitor them is fantastic and is the best solution so far for batch jobs while managing 20-50 servers.

Drawbacks:

Software is extremely buggy, web client is almost unusable, constant updates, clients sometimes crashes leaving an entire system useless until restarted, sometimes updates fail wasting company time in reverting state

July 31, 2021
Feedback source: the Internet
S
Stephen T.

«A Fully capable task scheduling system»

Usability

Support

Features

4

Overall rating

Benefits:

Both Client-Server and Web app interfaces available. Supports task scheduling on Windows and Unix/Linux platforms

Drawbacks:

Uses old programming utilities and modules. Sales in-correctly represented the ability to seamless migrate to the product from our current job scheduler.

In sum:

Sadly at this time, after spending a year attempting to deploy, JAMS is not the product for us. Not that it could not be, just simply that it is not a seamless replacement to our existing product and the amount of time to convert (re-write) all the current tasks. Variables and passing arguments to chained procedures may be possible under JAMS, however the non-capital investment and general lack of understanding of the issues at hand caused this deployment to fail.

July 3, 2021
Feedback source: the Internet
T
Tron N.

«Great implementation for automating processes»

Usability

Support

Features

5

Overall rating

In sum:

JAMS is the centerpiece for our organization in completing automated processes and deployments to production environments. Easy to use, excellent visibility and audit trail.

July 3, 2021
Feedback source: the Internet
j
jeff e.

«JAMS is a must...»

Usability

Support

Features

5

Overall rating

Benefits:

The software is fantastic in ease of use, reporting and job creating. However, the support is second to none .. I cannot stress how fast and effective their support team is, I haven't seen anything even close.

Drawbacks:

I cannot think of much that I don't like, upgrades are a snap, support is amazing, GUI is amazing.

In sum:

Fantastic !!!

June 28, 2021
Feedback source: the Internet
J
Jerry F.

«Enterprise Automation at its Finest»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to use. Nice web client. Easy to maintain, setup, update and on-board new users. This tool literally saves our organizations hours each day. Endless opportunity to add automation around the organization.

Drawbacks:

Windows only can make it tough in a mixed environment but we do just fine with it.

In sum:

Very impressed with the support and pre sales teams technical knowledge. Top notch team and product.

June 14, 2021
Feedback source: the Internet
D
David W.

«More than just scheduling»

Usability

Support

Features

5

Overall rating

Benefits:

We have found the flexibility of the JAMS product to give us a great breadth of use cases. Beyond just doing conditional job execution; we actually use it for workflow orchestration on larger processes where a job can monitor other jobs and continue or fail the larger process.

Drawbacks:

There have been growing pains shifting from the V6.5 to V7.x version of software so much changed in the UI/UX that getting use to the new front end has been tiresome. The installation process has also been problematic over the years; but appears to be more stable in the most recent version.

In sum:

We have been very happy with the JAMS product and the Team @ MVPSI overall; the product is very stable and the vendor team is very responsive with issues and helping the customers.

June 11, 2021
Feedback source: the Internet
C
Craig H.

«JAMS Scheduler From HelpSystems»

Usability

Support

Features

5

Overall rating

Benefits:

I am the JAMS Administrator at one of the largest Banking Financial Institutions Worldwide. We have been using JAMS Scheduler since 2009 in our Credit Card Division and Mortgage Division scheduling and running thousands of batch reports worldwide each month with no issues, automatically running all jobs on time as scheduled and as requested. Another vendors scheduler system used in other divisions is called AutoSys. Once Line of Business partners see JAMS they ask: How do we convert from AutoSys to JAMS.

Drawbacks:

CONS would be just that during major upgrades from one release version to the next higher release version, ex: version 6 to version 7 migration, the new version is NOT backwards compatible, thereby causing to have to perform the Big Bang approach to upgrading to the newest release.

In sum:

As I stated above, I have been using JAMS since 2009 and here it is now 2019. JAMS is easy to install and once up and running JAMS just keeps on running. JAMS is extremely stable. The JAMS Support Staff is very knowledgeable and respond if needed very quickly. JAMS Support also resolves any issues quickly and resolves the issue the first time.

June 3, 2021
Feedback source: the Internet