Compare eFORCE и SAFE

Benefits:

This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where... Read more

This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people accountable for taking items and not returning them. Running a search on items is great and has allowed me to identify multiple items that I thought were MIA when they are just associated with another project. Adding custom fields is also amazing and having the option to take those fields out is just as great, as my company has merged amillion times and that means I have to migrate more and more systems into Safe while still keeping all information from their system in Safe. Once it's all migrated, I can take that field out and we no longer see that field.

Drawbacks:

Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and vie... Read more

Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already exists and now you have to go to search and run a search for that person then add them to the case. This is not very efficient when adding. You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop. If it's labeled as Item 1 then I know where it belongs instead of attaching to the item specifically.

Summary:

I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It... Read more

I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.

Benefits:

This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I to... Read more

This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.

Drawbacks:

The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every... Read more

The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we've asked, within reason.

Summary:

Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker's evidence solution and ulti... Read more

Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker's evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker's customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn't speak more highly of a product or company.

Benefits:

The address field populates addresses as you type and the ability to customize the reports..

Drawbacks:

The most important aspect of tracking evidence is to maintain an accurate chain of custody. The Safe program lacks the ability to properly maintain... Read more

The most important aspect of tracking evidence is to maintain an accurate chain of custody. The Safe program lacks the ability to properly maintain a correct chain of custody. In a perfect world the Safe program would be fine, but not all transactions occur exactly when or how we want them to and with Safe, there is no ability to change a transaction. The transaction may change in different ways, to include the person who is assigned to pick up the item to the actual date the items is picked up or transferred. This could ultimately cause an important case or cases to be thrown out of court. There is also a lack of ability to customize the various forms that are used. The currency form was designed very poorly.

Summary:

The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to ... Read more

The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.

Benefits:

It allows you to pick and use a private VPN when in public places where you need to have internet excess

Drawbacks:

I have nothing really that I dislike about the software and so I have not recorded anything negative that could think of.

Summary:

Gives me confidence that when surfing the web I am safe from being hacked.