Compare InteractiveCalculator и VisitorTrack

Benefits:

It's easy to use, it has everything I require functionality wise that I required. The appearance looks great and what can be achieved.

Drawbacks:

Maybe a button element above certain tables that customer can click or hover over to bring up more info

Summary:

The customer service and response from [SENSITIVE CONTENT HIDDEN] from start to finish was unbelievable. So efficient, I was left in bit of a situa... Read more

The customer service and response from [SENSITIVE CONTENT HIDDEN] from start to finish was unbelievable. So efficient, I was left in bit of a situation having been let down from another company and lack of help. [SENSITIVE CONTENT HIDDEN] had got back to me within hours of me enquiring if he could help. Not only that he had set up a first draft of my calculator also which was amazing. He goes out of his way to make sure everything is to your requirements. By far the best service have received from anyone across the web for a long time. The guy needs more credit, this guy has saved me a lot of time, effort and money. My only regret is I didn't find and use him from the start. Thanks

Benefits:

Ease of use; code-free; intuitive; stable; incredible value for the price. Any bugs I have found get fixed almost always same day, sometimes within... Read more

Ease of use; code-free; intuitive; stable; incredible value for the price. Any bugs I have found get fixed almost always same day, sometimes within hours, allowing me to keep working without major roadblocks. The Zapier integration works really well to Salesforce, and the website integration into Wordpress with Divi was smooth. The developer adds new features faster than I can keep up with.

Drawbacks:

At the writing of this review, it's still a relatively new and evolving product. I'd mention specific features except that by the time I write this... Read more

At the writing of this review, it's still a relatively new and evolving product. I'd mention specific features except that by the time I write this, they'll probably be added already. The pieces are all there for a very complex project, and now building out variations of UI elements are probably in order to make it look slick.

Summary:

I wanted to build something that didn't look like it was developed by someone who had never actually been in sales, or run a business of their own.... Read more

I wanted to build something that didn't look like it was developed by someone who had never actually been in sales, or run a business of their own. We wanted to shift the decision criteria for prospects away from features and over to cost-recovery and increased profitability. I wanted a calculator that was highly accurate, and supported by independent, credible data. Not made up out of the air. Well, I took a look at a number of web-based calculators, and initially I picked another product for my client because I didn't spot InteractiveCalculator in my search. My client sent me a link and I thought, "¼ the price? It *can't* be any good. So I tried the free trial and built a pretty decent first draft. But it was lacking features. Foolishly, I thought I'd send an email to the company to see if they could help. Surprisingly, I got a response within half an hour...and a fix. This became a pattern: (1) Add Functionality, (2) Run Into Roadblock, (3) Email Company, (4) Immediate Response With Fix, (5) Repeat. [SENSITIVE CONTENT HIDDEN], provides the single best support experience I've ever had in my 38 years in the tech industry. Three months later, the Interactive Calculator has grown immensely in its capabilities. So has my project. It's done. We have a tool that accurately models my client's value propositions for their prospects. It can be used by Sales spawning from a Salesforce Lead or Contact record, or generates leads from website visitors.

Benefits:

This interactive calculator - in its Beta version - is quite effective and flexible. It gives the admin good controls over most of the key feature... Read more

This interactive calculator - in its Beta version - is quite effective and flexible. It gives the admin good controls over most of the key features; it is very clean and simple, and displays results nicely. The tech support was outstanding - very quick and clear responses, especially the "Here, we'll do that for you" attitude and delivery on that promise. Very happy to have chosen this calculator>

Drawbacks:

The software will benefit from adding more online support documentation for admins, especially for using formulas, variables and tables.

Summary:

Really excellent experience...small outfit, very responsive and focused on helping me get full value for using this calculator.

Benefits:

It is a very good alternative to the very expensive cost of designing a financial calculator for our website. I appreciate that I can style it to m... Read more

It is a very good alternative to the very expensive cost of designing a financial calculator for our website. I appreciate that I can style it to match our brand.

Drawbacks:

There are very little tutorials, actually no tutorials, on how to navigate your way through the software. I often had to refer to similar software'... Read more

There are very little tutorials, actually no tutorials, on how to navigate your way through the software. I often had to refer to similar software's YouTube videos to figure out what to do with this one. Not very good and as the developers, I would focus on design a tutorial or "how to" video. At times, for no apparent reason, the formulas gave me When I replaced the fields with figures it worked, but the minute I added the fields, it didn't. I would refresh the page and try again and then it would work.

Summary:

[SENSITIVE CONTENT HIDDEN] quick response and outstanding support saved the day. You have a valuable asset there. Take care of him.

Benefits:

VisitorTrack IP lookup is much more accurate than Marketo RTP. Eloqua is deprecating website visitor alerts. I love the direct integration with Sal... Read more

VisitorTrack IP lookup is much more accurate than Marketo RTP. Eloqua is deprecating website visitor alerts. I love the direct integration with Salesforce. Simply push records to Contacts or Leads. No import/export. Contact information is ZoomInfo. You have complete reporting and alert flexibility using advanced filter criteria. Support always responds within an hour and always able to answer the question satisfactorily. Overall, it's an incredible value for the money.

Drawbacks:

Summary:

Immediate alerts and daily reports of target visitors to our website. Easily add new contacts/leads to Salesforce without import/export. Great valu... Read more

Immediate alerts and daily reports of target visitors to our website. Easily add new contacts/leads to Salesforce without import/export. Great value for the money. Excellent support.

Benefits:

There are a few things I like best about this software and company. First. Price. For the price-point, this is hands down the best website visitor ... Read more

There are a few things I like best about this software and company. First. Price. For the price-point, this is hands down the best website visitor tracking software on the market that I found in over a month of research and trials. Next, Customer Service. Let me say, five stars for customer support doesn't cut it. 10 stars might. It It is intimidating to use powerful products whose features are complicated and hard to use. Not only did one of the customer rep host a full orientation session for our whole team, he and his team are readily available whenever I need them and respond within seconds if I chat or minutes if I email. And he always wants suggestions for improving the UI, though I will say most 'suggestions' I make are things they already have and I couldn't find until he showed me. Their UI: Somehow their designers have created very functional software with lots of sorting and filtering capabilities that is easy to use and intuitive. As a designer, I know how challenging that is and I particularly respect how they have worked around the way their data comes to them and translated into a usable, filterable and intuitive UI. Individual Contacts (Full Access Records, or FARs), i.e. Individual Contacts within a company: With the package we got, we are allowed 100 contacts per month (they do not carry over). We can purchase more at a reasonable rate. This aspect of the service is cheaper than the other companies I vetted who sell this SAAS.

Drawbacks:

Like any software that pulls from big data, there are occasional errors but they are few and far between and all I have found have logically explic... Read more

Like any software that pulls from big data, there are occasional errors but they are few and far between and all I have found have logically explicable. What I do wish is that they could find a way to look around Symantec's tracker-blocker software. There are a few hits each day from "Symantec" but we have no idea of finding out who they are. I mentioned contacts above. At a large company, there might be 100 engineers in one plant alone who might have been the one person on our site! We have therefore not utilized our Contact FARs hardly at all because it would be a complete shot in the dark. The real culprit here, however, is the company size and not VT, since we have to qualify each lead, so we are working on internal methods to figure out how to better use this data.

Summary:

We had no idea who was on our website previously. We also had no idea what our conversion rate was. Now we know who is on, who purchases, and can t... Read more

We had no idea who was on our website previously. We also had no idea what our conversion rate was. Now we know who is on, who purchases, and can tell what products are getting the most attention so we can better focus our advertising. Also, as we are moving towards ecommerce, it became obvious that we needed to prepare and learn better how to create web pages that customers actually utilize. Since we are largely B2B and are a small company, doing this (and at a good price point) was critical for growth. Additionally, our authorized dealers were clamoring for more leads, and due to geolocation, we can now provide multiple leads per day.

Benefits:

Nothing.

Drawbacks:

We never received correct contact information and if we did find a contact that were scared that we knew they were on their site.

Summary:

Their accounting staff is Inadequate because they failed to inform us that our credit card expired after three years with them. Then the Salesperso... Read more

Their accounting staff is Inadequate because they failed to inform us that our credit card expired after three years with them. Then the Salesperson was rude when he informed us of the payment. I told him we would send a check and please cancel our service. He then sent us to a collection agency even though we told him we would send a check and we sent the check out. They also said we had to give them a 30 day notice which we did and had to pay an extra 30 days and then they locked our account out even though we paid the extra 30 days.

Benefits:

The detail of click behavior is far more accurate and easier to drill down into then other tools that I had looked at. At one point a few years ag... Read more

The detail of click behavior is far more accurate and easier to drill down into then other tools that I had looked at. At one point a few years ago I had a trial of a competing product that swore they were better but found that Visitor Track had captured 29% more visitors. Location data, duration and company detail summarized within the alerts allows for immediate pursuit when prospecting. This tool is effective in selling for several reasons; first it allows you to target those that browse but do not convert. Second, it allows you to view user & behavior traffic flow between products and services on your site which then allows us to narrow down our pitch when we target them. However, we have also found that in the late stages of our selling cycle after a presentation, we often see these return visitors browsing areas of our site when they are making their final decision. This buying behavior helps us with our forecasting and allows for more precise follow up, at the right time to ask final questions to them while they are "in the moment" which helps close the business. We all wish we had a crystal ball to look into when we are selling, so we can see " what is really going on"....what people really say or think behind closed doors about the sales rep or the company, product etc. Visitor Track is as close as we can get to that crystal ball.

Drawbacks:

I wish I could do reporting back further than 60 days but if you need longer reporting you can call support.

Summary: