Who is this service for?

Lead Generation, Marketing, Sales and Member Retention software for health and fitness clubs of all sizes.

About InTouch Drive

Our industry leading CRM provides sales and marketing solutions built exclusively for the health & fitness industry. From lead generation to member engagement, our products/services are designed to streamline workflows, improve staff productivity and promote revenue driving decisions.

Average rating 3.7/5

Total score
3.7
“Ease of use
3.6
User support
4
Features
3.5

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

InTouch Technology
http://intouchtechnology.com
Set up in 2005
Canada

Features

AB Testing
Analytics/ROI Tracking
Campaign Management
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Performance Metrics
Personalization

Pipeline Management
Prospecting Tools
Sales Analytics
Search Marketing
Segmentation
Social Marketing
Source Tracking
Website Visitor Tracking

Alternatives InTouch Drive


B
Brooke S.

«MindBody User»

Usability

Support

Features

3

Overall rating

Benefits:

Integrates with our customer management system.

Drawbacks:

Does not fully match how our business runs. Integration does not go both directions so there is a lot of manual work to cancel members then put them back in to any sales pipeline.

In sum:

I do not view InTouch as a system that adds a lot of value to our business.

October 3, 2021
Feedback source: the Internet
K
Kaniel K.

«InTouch Review Wellbridge»

Usability

Support

Features

5

Overall rating

Benefits:

How easy it is to keep my updated on daily task. Makes my job easier

Drawbacks:

Some flaws that come with updates but they are fixed eventually.

September 24, 2021
Feedback source: the Internet
A
Aydan K.

«Onelife Fitness»

Usability

Support

Features

5

Overall rating

Benefits:

The easy communication between myself and my leads.

Drawbacks:

The leads lag sometimes and don't always load.

September 1, 2021
Feedback source: the Internet
V
Verified Reviewer

«Utilized InTouch Technology for gym membership sales to follow up with leads.»

Usability

Support

Features

5

Overall rating

Benefits:

InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks.

Drawbacks:

This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this.

In sum:

Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales.

August 26, 2021
Feedback source: the Internet
M
Matt F.

«Really no that great»

Usability

Support

Features

3

Overall rating

Benefits:

The scheduler is easy to use but weird to read

Drawbacks:

Can't set alerts for contacting leads. Just generally slow and weird to use.

August 13, 2021
Feedback source: the Internet
S
Stephanie v.

«Great for Follow-Up»

Usability

Support

Features

4

Overall rating

Benefits:

We use In-Touch primarily because if we have turnover of sales staff or sales staff that does not complete calls, the leads are always captured and continue to get emailed during transitions.

Drawbacks:

It is a little difficult to switch owners of leads in bulk.

August 4, 2021
Feedback source: the Internet
M
Matthew M.

«Keeping InTouch»

Usability

Support

Features

5

Overall rating

Benefits:

The ease of access to communicate with leads

Drawbacks:

The interface seems dated compared to other softwares

In sum:

Very good, overall experience. Enjoy using the software and makes work that much easier.

August 3, 2021
Feedback source: the Internet
K
KRISTIN B.

«InTouch Drive a downgrade from INTOUCH Follow UP»

Usability

Support

Features

2

Overall rating

Benefits:

I can't say I see the Pro... it has been a big set-back having to change from the prior version. If it's not broken/why fix it?

Drawbacks:

Difficult to access leads. We have not been able to integrate with our CSI software yet.

In sum:

I found the upgrade to be a downgrade. We did not want to switch, but were given no option to maintain the prior version we were using: InTouch Follow Up.

August 1, 2021
Feedback source: the Internet
D
Dennis P.

«Must use this!! »

Usability

Support

Features

5

Overall rating

Benefits:

Love everything about it. It absolutely a dream to use.

Drawbacks:

I wouldn't change anything. It's absolutely perfect the way it is

In sum:

Heading over on pleasant experience, it's very easy to use.

July 28, 2021
Feedback source: the Internet
K
Kyle A.

«Gym leads»

Usability

Support

Features

3

Overall rating

Benefits:

Talks to other software for booking automation, texting, lead tracking

Drawbacks:

Too intricate, too small (difficult to see and click), too many unnecessary steps, schedule disappears when going back to calendar

In sum:

It's a nice spot to keep leads but isn't the most user friendly

July 26, 2021
Feedback source: the Internet