Average rating 
SalesNOW is the Mobile & Online CRM that your sales team will love!! Our award-winning CRM is designed to make you and your sales team significant... read more
Who is this service for?
Lead Generation, Marketing, Sales and Member Retention software for health and fitness clubs of all sizes.
About InTouch Drive
Our industry leading CRM provides sales and marketing solutions built exclusively for the health & fitness industry. From lead generation to member engagement, our products/services are designed to streamline workflows, improve staff productivity and promote revenue driving decisions.
Product details
Starting price: |
1usd / per month more about prices |
Desktop & Mobile Platforms: |
Cloud, SaaS, Internet |
Training: |
Documentation Online |
Support: |
Working hours Online |
Software Developer
| InTouch Technology |
| http://intouchtechnology.com |
| Set up in 2005 |
| Canada |
Features
AB Testing
Analytics/ROI Tracking
Campaign Management
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management
Prospecting Tools
Sales Analytics
Search Marketing
Segmentation
Social Marketing
Source Tracking
Website Visitor Tracking
Other categories uses in
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InTouch Drive Reviews
37 opinions 3.7/5
«MindBody User»
Usability
Support
Features
Overall rating
Benefits:
Integrates with our customer management system.
Drawbacks:
Does not fully match how our business runs. Integration does not go both directions so there is a lot of manual work to cancel members then put them back in to any sales pipeline.
In sum:
I do not view InTouch as a system that adds a lot of value to our business.
«InTouch Review Wellbridge»
Usability
Support
Features
Overall rating
Benefits:
How easy it is to keep my updated on daily task. Makes my job easier
Drawbacks:
Some flaws that come with updates but they are fixed eventually.
«Onelife Fitness»
Usability
Support
Features
Overall rating
Benefits:
The easy communication between myself and my leads.
Drawbacks:
The leads lag sometimes and don't always load.
«Utilized InTouch Technology for gym membership sales to follow up with leads.»
Usability
Support
Features
Overall rating
Benefits:
InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks.
Drawbacks:
This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this.
In sum:
Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales.
«Really no that great»
Usability
Support
Features
Overall rating
Benefits:
The scheduler is easy to use but weird to read
Drawbacks:
Can't set alerts for contacting leads. Just generally slow and weird to use.
«Great for Follow-Up»
Usability
Support
Features
Overall rating
Benefits:
We use In-Touch primarily because if we have turnover of sales staff or sales staff that does not complete calls, the leads are always captured and continue to get emailed during transitions.
Drawbacks:
It is a little difficult to switch owners of leads in bulk.
«Keeping InTouch»
Usability
Support
Features
Overall rating
Benefits:
The ease of access to communicate with leads
Drawbacks:
The interface seems dated compared to other softwares
In sum:
Very good, overall experience. Enjoy using the software and makes work that much easier.
«InTouch Drive a downgrade from INTOUCH Follow UP»
Usability
Support
Features
Overall rating
Benefits:
I can't say I see the Pro... it has been a big set-back having to change from the prior version. If it's not broken/why fix it?
Drawbacks:
Difficult to access leads. We have not been able to integrate with our CSI software yet.
In sum:
I found the upgrade to be a downgrade. We did not want to switch, but were given no option to maintain the prior version we were using: InTouch Follow Up.
«Must use this!! »
Usability
Support
Features
Overall rating
Benefits:
Love everything about it. It absolutely a dream to use.
Drawbacks:
I wouldn't change anything. It's absolutely perfect the way it is
In sum:
Heading over on pleasant experience, it's very easy to use.
«Gym leads»
Usability
Support
Features
Overall rating
Benefits:
Talks to other software for booking automation, texting, lead tracking
Drawbacks:
Too intricate, too small (difficult to see and click), too many unnecessary steps, schedule disappears when going back to calendar
In sum:
It's a nice spot to keep leads but isn't the most user friendly