Who is this service for?

Telephony solution that helps businesses of all sizes with keyword spotting, speech recognition, integrations and advanced reporting.

About SuperReceptionist

Knowlarity has recently launched a new platform as a service named Speech Analytics. Our speech analytics platform built with Google cloud, improves the business intelligence with its offer plans starting from as low as $0.003 per 15 seconds.

Average rating 3.2/5

Total score
3.2
“Ease of use
3.6
User support
2.2
Features
4

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Knowlarity Communication
http://knowlarity.com/
Set up in 2009
Singapore

Features

Auto-Dialer
Call Center Management
Call Management
Call Monitoring
Campaign Management
Channel Management
Commission Management
Contact Management
Contract/License Management
Customer Database
Email Marketing
Field Sales Management
IVR / Voice Recognition
Lead Capture
Lead Distribution

Lead Management
Lead Nurturing
Lead Qualification
Lead Segmentation
Opportunity Management
Performance Metrics
Pipeline Management
Predictive Dialer
Proposal Generation
Prospecting Tools
Referral Tracking
Reporting/Analytics
Sales Forecasting
Source Tracking
Telemarketing Management
Territory Management
VoIP

Alternatives SuperReceptionist


A
Ashwin D.

«Terrible Customer Service»

Usability

Support

Features

2

Overall rating

Benefits:

Helps in answering calls efficiently amongst many executives.

Drawbacks:

Any time I talk to them about pricing I feel like I am being taken for a ride. They will onboard you at a lower rate and then take you for a ride. If Service is down then very little response from the service team.

September 22, 2021
Feedback source: the Internet
V
Verified Reviewer

«Product is good, Support is bad»

Usability

Support

Features

3

Overall rating

Benefits:

Easy to Use, Cost effective. Product is simple and build quality is good. However innovations are required.

Drawbacks:

As product grew, lot of limitations have been put up. Plus the support has turned very pathetic. It takes days to get a simple request solved. Chat support agents do not respond.

February 15, 2021
Feedback source: the Internet
A
Anand S.

«Good cloud telephony product»

Usability

Support

Features

3

Overall rating

Benefits:

Good cloud telephony product available in market, its a good replacement to physical PBX system. No a single call is missed, Now our executive are always directly reachable to our customers.

Drawbacks:

I did not find any loopholes so far, there were few issues with communication service operators which effected Supereceptionist couple of occasions.

February 3, 2021
Feedback source: the Internet
J
Jake P.

«Terrible Customer Service»

Usability

Support

Features

3

Overall rating

Benefits:

The features for the product and Knowlarity website are great

Drawbacks:

Knowlarity customer service sucks honestly. It takes forever to hear from them to get your free trial and then they back out on supporting you or allowing you to use their service.

January 24, 2021
Feedback source: the Internet
Tapesh b.

«Perfect Solution for virtual cloud Telephony »

Usability

Support

Features

5

Overall rating

Benefits:

Setup is very easy and user friendly , a person having non technical skills can easily setup things.

Drawbacks:

Lots of competitors now in the market which offers low price as comparison to knowlarity

December 25, 2020
Feedback source: the Internet