eFront

Benefits:

Easy to use.

Drawbacks:

For us being at the bottom of the world, the time zones can be challenging for support, but it's never actually created a problem.

In sum:

We've had the eFront system as our LMS for some years now that provides easy access to a number of training modules for approximately 500 staff across New Zealand. Our users find it very easy to navigate and use and it is extremely simple to set up new users and new modules.

Benefits:

Very user-friendly!

Drawbacks:

Haven't found any yet.

In sum:

eFrontPro has changed our ability to meet the needs our statewide staff. It has automated so many processes that used to be managed manually. From allowing users to review lessons at their convenience, to keeping track of credential requirements, eFrontpro has become an essential component to our training team!

Benefits:

Flexibility Custom user types Branch Management Open source technologies Company's superb technical support

Drawbacks:

The build in reporting could be better. Administrative module functions being not very evident are causing unnecessary calls to the technical department

In sum:

The software costed 1/4 in comparison to one of the leaders in the market platform we were using , and performed as good- if not better.

Benefits:

This is a great tool for a small start-up company. What I like most about this product is the ability to have single sign-on.

Drawbacks:

For a much larger company with 1000s of employees, the interface is not very user-friendly compared to other similar software out there.

In sum:

I believe in having an account rep, someone that you can go to address specific issues, but the account rep should never take the place of a good technical support team who can answer your technical questions with mins., or for more challenging questions within an hour.

Benefits:

The interface is simple. Essentially WYSIWYG. Admin is straightforward. I'd suggest that with some tech support at the outset, almost anyone could be trained to administer the LMS.

Drawbacks:

Personally, I don't care for some of the cheesier features, such as the social platform or gamification. Call me old-school, but I like my training to be short and sweet. And when I need to re-review it to clarify something, I don't care to revisit the fluff.

In sum:

Tech support can be a bit behind other LMS options as this one is owned and operated from Greece.

Benefits:

Ease of use, user experience, reliability, functionality

Drawbacks:

IT deployment effort

In sum:

We have used eFrontPro with Next Generation Learning Services S.A. in order to train our employees and our reselling partners as well as to certify the acquisition of certain skills in both audiences. We have been impressed by the usability and the reliability of the system. In short, the value for money provided is truly excellent and we highly recommend eFrontPro to businesses wishing to take care of training and certification of personnel.

Benefits:

The software is quiet easy to navigate and use, it has some easy flow functionality and possible customisations.

Drawbacks:

There are issues in how some components work, and the lack of Curriculum enrolments is a big issue for me.

In sum:

We are overall happy with the product.

Benefits:

We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Drawbacks:

Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.

In sum:

We have worked with eFront for a number of year. The LMS itself is 'basic' but they have done well to keep up with our feature requests. We have however encountered a number or recent issues with SSO integration where it doesnt work the way that it's supposed to, this is a major issue for us and I'm sure others so I'm hoping they can get it sorted out.

Benefits:

What we liked most about the software the adaptability. Like most companies we had specific user types and data we wanted to be able to collect from every user. We not only wanted to collect the data, we also wanted to be able to setup specific learning paths and be able to run reports based on our classifications. eFront provided specifc - adjustable fields and open misc. fields we could use to further filter our users.

Drawbacks:

We didn't really have a con per se? We researched long and hard and worked in many sandboxes to find the right LMS for us. If we had any cons or concerns as we setup the LMS, eFront was available and more than willing to answer our concerns with workable options if necessary.

In sum:

Overall, eFront checked all of our boxes all the way down to our yearly allotted budgetary restrictions for an LMS. Here are literally most of the our requirements we used for our LMS research: Intuitive UI Full Admin Access (adding/deleting/editing) Metrics Reporting Scalability Email Options (e.g, Welcome, Reminders, Completed) Responsive Support Team Mobile Learning Video Hosting File Formats Supported (e.g., PDF, PP, Docx, SCORM, AICC) Reusable Modules Unlimited Space Version Control Course Completion Support? Assessment/Evaluation Support (e.g., set up quizzes) Easy Set Up/Maintenance LMS Pricing (e.g., one time, annual, SaaS) Onboarding Charge Per User Charge Webinar Support Training Question Support (peer to peer or teacher/student) Customization Portals (e.g., customer specific) Social Networking E-Commerce options (nice to have) Sandbox account available Bottom line, we really felt the value in our decision and never felt like we had to compromise on any of our requirements. Great LMS, Wonderful Experience, Excellent Customer Service!