Make chat easy for today's digital customers Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat). Learn more about Freshdesk Messaging
Alternatives Acquire
Alternative software, exactly alike Acquire from the category: Live Chat Software, Customer Service Software, Customer Success Software, Customer Engagement Software, Remote Support Software. They have the following features: Surveys & Feedback, Feedback Management, Knowledge Base Management, Self Service Portal, Reporting/Analytics, Email Management, Third Party Integrations, Real-Time Chat, Call Center Management, Live Chat, Performance Metrics, Social Media Integration, Virtual Assistant, Customizable Branding, Video Support, File Sharing, Canned Responses, Content Creation, Communication Management, Customer Engagement, Onboarding, Website Visitor Tracking, Geotargeting, Screen Sharing, Session Transfer, Offline Form, Proactive Chat, Transfers/Routing and so on.Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction. Learn more about Contact At Once!
PHP Live! is a PHP and MySQL powered live chat solution for websites. We offer two types of live chat solutions: Download or On Demand. The Download solution is a 100% self-hosted live chat that can be installed on your server and domain. With the On Demand solution, simply signup, setup and be ONLINE in just few minutes. Learn more about PHP Live!
Personal video shopping for Shopify - Instant or scheduled personal video calls with your clients. Caazam! is not just a Zoom-like video call or yet another chat/messaging service for retailers websites. Its a video-based shopping experience platform. With Caazam!, you can leverage your staff's talent and experience in a flexible working model, empower them to close high intent clients AND bring your store into your client's home. Learn more about Caazam!
Cloud-based solution that combines the functions of live chat on the site and omnichannel chat for social networks. Learn more about Quickley
Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices. Learn more about Tidio
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys. Learn more about Re:amaze
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Learn more about UJET
Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect. Learn more about Kenect
LiveAgent boasts the fastest chat widget on the market. We provide a fully-featured live chat software that helps you personalize customer communication. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time. Learn more about LiveChat
SMS texting and live chat has never been easier than with Avochato's solutions for help and contact centers, and teams. With no programming required, you can setup your Avochato phone number in minutes to text your customers, two-way. Segment, import, and broadcast to your customers to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Learn more about Avochato
Olark Live Chat is the easiest way to add live chat to your website. Over 40,000 organizations including small businesses, large businesses, non-profits, government entities, and higher education choose Olark. Add an Olark chat box to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with automation, chatbots, and key customer insights. GDPR Ready, WCAG 2.1 AA Accessible, and NIST 800-53 Learn more about Olark
Make every customer feel like a VIP. Front is a customer communication hub that allows customer success teams to drive retention and expand existing revenue. Teammates can collaborate seamlessly to ensure high-priority messages get in the right hands quickly, share customer feedback, and address support or billing requests. Post-sales teams of 5 and 5,000 alike use Front to get the context and alignment they need to delight customers, inspire trust, and create opportunities for growth. Learn more about Front
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. We are one of the most popular live chat with 54 000 active users worldwide. Take advantage of our advanced features like automatic messages, visitor recording or detailed statistics. Your customers are browsing your website right now. Create a FREE FOREVER account on www.smartsupp.com and start chatting with them today. Learn more about Smartsupp
The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros. Get a demo or set up a free trial. See for yourself why Gorgias is #1-rated on Shopify. Learn more about Gorgias
Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction. We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites! What are you waiting for? Sign up and start chatting today! Learn more about Pure Chat
Greatly appreciated by SMB's and startups, our Live Chat Software is even more! Our live chat comes with a shared inbox that allows companies to increase internal collaboration and improve conversational experience with your leads and customers on multiple channels. Used by more than 100 000 customers in the world, ou Live chat offers innovative features that will delight your teams and your customers. Learn more about Crisp
Customers today have so many ways to reach your business and each expects the best customer experience possible. Podium brings them all into one inbox¿text messages, social media, website leads, and even email, all organized and simplified in an intuitive way to allow you to deliver the best experience. No more jumping back and forth between seven different accounts and lead sources; manage every customer communication simply and quickly, with the personal interactions that your customers want. Learn more about Podium
Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies build trust and grow revenue faster. More than 50,000 businesses use Drift to align go-to-market teams on a single platform to deliver a unified customer experience. Using the combination of Drift's patented AI technology and human engagement, people are free to have a conversation with a business at any time, on their terms. Learn more about Drift