Compare Chatnox Live Chat и HelloBox

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers.

Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox adds a... Read more

Rating
3 / 5
4.7 / 5
Help Desk software features
Customizable Branding
Customizable Branding
Live Chat software features
Offline Form
Proactive Chat
Transfers/Routing
Offline Form
Proactive Chat
Transfers/Routing
Emergency Notification software features
Geotargeting
Geotargeting
EDI software features
Third Party Integrations
Third Party Integrations
Complaint Management software features
Canned Responses
Canned Responses
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
3 / 5

Very poor customer support

Benefits:

The product is the best value for money i have seen, easy to use and does a lot of what the others change big dollars for. but this is as far as i... Read more

The product is the best value for money i have seen, easy to use and does a lot of what the others change big dollars for. but this is as far as it goes.

Drawbacks:

Very, very poor support, they are never online and never respond to your messages. If you send them a message you will get an acknowledgement emai... Read more

Summary:

As they say you get what you pay for. overall the live chat is not bad if you can work your way through the setup but do not expect any support as ... Read more

Daniel L.
5 / 5

Great product, just not for my business

Benefits:

I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off.

Drawbacks:

The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I th... Read more

Summary:

HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have m... Read more

Nicholas I.
4 / 5

Great product, bad service

Benefits:

Its a great software overall. But I believe they need more people to assist the clients they already have.

Drawbacks:

Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have pr... Read more

Summary:

I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know!

Marylou M.
4 / 5

HelloBox - The smart tool you never knew you ever needed

Benefits:

- Packed with innovative features - Easy to use after some time - Awesome support from the team

Drawbacks:

- The UX was a bit unpleasant at first, but I got the hang of it

Summary:

Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see wha... Read more

Verified Reviewer
5 / 5

Contact widget for your website

Benefits:

These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options... Read more

These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support

Drawbacks:

These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would ... Read more

Summary:

The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the cu... Read more

Nina K.

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