Compare LiveSupporti и SAP Conversational AI

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Add live chat to your website, engage with your customers in real-time and increase your revenue. Customize the text and colors of your chat box to... Read more

Revolutionize user experiences with chatbots. Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-... Read more

Rating
3.7 / 5
0 / 5
Marketing Automation software features
Website Visitor Tracking
Website Visitor Tracking
Help Desk software features
Customizable Branding
Customizable Branding
Live Chat software features
Offline Form
Proactive Chat
Transfers/Routing
Offline Form
Proactive Chat
Transfers/Routing
Emergency Notification software features
Geotargeting
Geotargeting
EDI software features
Third Party Integrations
Third Party Integrations
Complaint Management software features
Canned Responses
Canned Responses
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Enhance your customer experience and service

Benefits:

Clients questions and concerns were able to be addressed immediately and on demand 24 hours a day day and 7 days a week through the chat feature. W... Read more

Clients questions and concerns were able to be addressed immediately and on demand 24 hours a day day and 7 days a week through the chat feature. We felt this improved our customer experience and our sales tactics

Drawbacks:

Sometimes the clients did not like that they were interacting via text and wanted to speak over a phone which they thought was more confidential.

Summary:

Overall I think we enhanced our lines of communication which improved our customer service experience snd allowed us to communicate more effectivel... Read more

Melissa N.
3 / 5

Fine interactive chat feature for website

Benefits:

LiveSupporti is the "chat" widget we use on our website. It is very okay. It does what it sets out to do with not many bells and whistles. This is ... Read more

LiveSupporti is the "chat" widget we use on our website. It is very okay. It does what it sets out to do with not many bells and whistles. This is perfect if you are looking for something simple and FREE to get the job done. It works perfectly fine for us at this time.

Drawbacks:

There are not many options of what you can do with the chat box in terms of design and systematizing. This may be a con if you are looking for a ve... Read more

Summary:

In this day and age it is vital to provide live support to potential customers and clients and this was an easy fix for our business as we did not ... Read more

Verified Reviewer
3 / 5

Okay support/live chat tool

Benefits:

If you want a support tool that literally just does live chat, then this is the tool for you. It doesn't have really any bells and whistles, but do... Read more

If you want a support tool that literally just does live chat, then this is the tool for you. It doesn't have really any bells and whistles, but does the job.

Drawbacks:

As mentioned above, it has no bells and whistles, it just is a live chat tool. Also looks pretty old style

Summary:

Used for a while at a different company for basic live chat. Very 90s etsque.

Verified Reviewer

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