Compare Contact At Once! и SnapEngage

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact ... Read more

Drive proven results for your business with SnapEngage. Our dedicated enterprise website chat and bots solutions increase website conversion rates ... Read more

Rating
4.7 / 5
0 / 5
Marketing Automation software features
Website Visitor Tracking
Website Visitor Tracking
Help Desk software features
Customizable Branding
Customizable Branding
Live Chat software features
Offline Form
Proactive Chat
Transfers/Routing
Offline Form
Proactive Chat
Transfers/Routing
Emergency Notification software features
Geotargeting
Geotargeting
Remote Support software features
Screen Sharing
Screen Sharing
EDI software features
Third Party Integrations
Third Party Integrations
Complaint Management software features
Canned Responses
Canned Responses
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
4 / 5

In use across 3 different dealerships, and working like a charm.

Benefits:

The world doesn't use the telephone much anymore for getting in touch with an auto dealership. They would prefer to text or chat from their mobile ... Read more

The world doesn't use the telephone much anymore for getting in touch with an auto dealership. They would prefer to text or chat from their mobile device from where ever they may be. ContactAtOnce is a great tool for getting a chat about a specific vehicle on a dealer website. It includes the ability to customize the dealer side of the application so that instead of typing out a long response, you can pick from some preconfigured responses, therefore allowing a salesperson to respond more promptly to questions.

Drawbacks:

Some of our sales team wish that there was an integration with something like Grammarly or another spell check/grammar check software so that they ... Read more

Summary:

Tim M.
5 / 5

The new update brings it to a totally new level

Benefits:

It works and it works great. Their operators reply really fast. Price is probably both good and bad... It is really good if you are looking to a "m... Read more

It works and it works great. Their operators reply really fast. Price is probably both good and bad... It is really good if you are looking to a "managed" chat solution (includes operators that communicate with your website visitors). The new updated version of this software has great UX/UI, as well as functionality. Reliable provider. Kia Canada trusts them, since this is the only chat provider that they recommend to their dealerships (as well as they coop a part of your cost if you are a Kia dealership).

Drawbacks:

The price is not the best if you do not need operators (don't quote me on this one... by now you could probably get a cheaper package without opera... Read more

Summary:

This is a really good option, especially if you are in automotive space.

Verified Reviewer
5 / 5

The go to company for online chat

Benefits:

The innovator for online chat and it shows. Everything is straight forward and functional.

Drawbacks:

Maybe better integration with other platforms including social media. I had to struggle to find a con.

Summary:

Dave F.
3 / 5

ContactatOnce is a simple solution for Dealer's chat services

Benefits:

The ability to set up individual account is relatively simple. The price is very cost effective. ContactatOnce has great integration with our websi... Read more

The ability to set up individual account is relatively simple. The price is very cost effective. ContactatOnce has great integration with our website and 3rd party vendors.

Drawbacks:

The programming seems very dated, the interface included. It is difficult to remove or switch accounts on a computer once a user has left.

Summary:

We were able to effectively and efficiently communicate with our customers in real time.

Jack B.

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