Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. With Provide Support Live Chat you get: All features included in any plan, unlimited number of chats, multiple domains support at no extra cost, flexible chat window and chat button customizations, powerful chat statistics, live product assistance 24/7 and many more. Learn more about Provide Support
Compare LiveSupporti и SnapEngage
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
| Starting price | from 1 usd. | from 1 usd. |
| Who this service is for |
Add live chat to your website, engage with your customers in real-time and increase your revenue. Customize the text and colors of your chat box to... Read more |
Drive proven results for your business with SnapEngage. Our dedicated enterprise website chat and bots solutions increase website conversion rates ... Read more |
| Rating | ||
| Marketing Automation software features |
Website Visitor Tracking
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Website Visitor Tracking
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| Help Desk software features |
Customizable Branding
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Customizable Branding
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| Live Chat software features |
Offline Form
Proactive Chat
Transfers/Routing
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Offline Form
Proactive Chat
Transfers/Routing
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| Emergency Notification software features |
Geotargeting
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Geotargeting
|
| Remote Support software features |
Screen Sharing
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Screen Sharing
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| EDI software features |
Third Party Integrations
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Third Party Integrations
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| Complaint Management software features |
Canned Responses
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Canned Responses
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| Interface screenshot |
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| Desktop & Mobile Platforms |
Cloud-hosted / box software 
Application 
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Cloud-hosted / box software 
Application
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| Support | Working hours, Online | Working hours, Online |
| Training |
Documentation
Webinars
Personal
Online
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Documentation
Webinars
Personal
Online
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| Reviews |
Fine interactive chat feature for website Benefits: LiveSupporti is the "chat" widget we use on our website. It is very okay. It does what it sets out to do with not many bells and whistles. This is ... Read more LiveSupporti is the "chat" widget we use on our website. It is very okay. It does what it sets out to do with not many bells and whistles. This is perfect if you are looking for something simple and FREE to get the job done. It works perfectly fine for us at this time. Drawbacks: There are not many options of what you can do with the chat box in terms of design and systematizing. This may be a con if you are looking for a ve... Read more Summary: In this day and age it is vital to provide live support to potential customers and clients and this was an easy fix for our business as we did not ... Read more Okay support/live chat tool Benefits: If you want a support tool that literally just does live chat, then this is the tool for you. It doesn't have really any bells and whistles, but do... Read more If you want a support tool that literally just does live chat, then this is the tool for you. It doesn't have really any bells and whistles, but does the job. Drawbacks: As mentioned above, it has no bells and whistles, it just is a live chat tool. Also looks pretty old style Summary: Used for a while at a different company for basic live chat. Very 90s etsque. |
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Enhance your customer experience and service
Benefits:
Clients questions and concerns were able to be addressed immediately and on demand 24 hours a day day and 7 days a week through the chat feature. W... Read more
Clients questions and concerns were able to be addressed immediately and on demand 24 hours a day day and 7 days a week through the chat feature. We felt this improved our customer experience and our sales tactics
Drawbacks:
Sometimes the clients did not like that they were interacting via text and wanted to speak over a phone which they thought was more confidential.
Summary:
Overall I think we enhanced our lines of communication which improved our customer service experience snd allowed us to communicate more effectivel... Read more
Overall I think we enhanced our lines of communication which improved our customer service experience snd allowed us to communicate more effectively with our clients