Who is this service for?

Companies looking to offer support for their current client base or even sales support to enable up-selling from withing their own website.

About IMsupporting

IMsupporting provide live chat software and support software solutions to websites across the globe. The IMsupporting platform is a 100% web based solution that requires zero installation or continuous upgrade or security management. Advanced features, Departments and multiple operator accounts enable our customers to support their own users base in an efficient way.

Average rating 4/5

Total score
4
“Ease of use
3
User support
5
Features
3

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

IMsupporting
http://www.imsupporting.com/
Set up in 2015
United Kingdom

Features

Canned Responses
Customizable Branding
Geotargeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integrations
Transfers/Routing
Website Visitor Tracking
Other categories uses in

Alternatives IMsupporting


Bruce H.

«Learning through use»

Usability

Support

Features

4

Overall rating

Benefits:

Excellent customer support & provided clear information that was reasonably easy to apply and initially set up

Drawbacks:

There were elements of the product CHATBOT that were not easy to use and the quality of functionality can be improved

March 7, 2021
Feedback source: the Internet