Compare Pacejet и Shipsy

Benefits:

the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

Drawbacks:

wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

Summary:

saving on shipping costs

Benefits:

User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the custom... Read more

User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Drawbacks:

International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when tr... Read more

International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Summary:

I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No mor... Read more

I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

Benefits:

Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!

Drawbacks:

Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meanin... Read more

Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy.

Summary:

To start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. How... Read more

To start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. However, that is where the good comments unfortunately end. Their company from the top down is very confusing. One person just points blame at the next all the way up to the [SENSITIVE CONTENT HIDDEN] pointing fingers at other companies or their counterparts. Our project was completely messed up with PaceJet. We asked a lot of pre-sales questions which included going over what shipping carriers we use. We outlined our business goals and needs then were sold on PaceJet by their staff into a multi-year solution. Kicking off the project with kick-off coordinator was straight forward they went over our info again and then we went into the integration phase. By this point now 3-4 people from PaceJet had spoken with us regarding our project. The issue there was months later PaceJet then confirms that about half of the things on our list of issues that came up could not be fixed and its due to the way pacejet was designed. Things that their staff should have instantly said to us prior to even purchasing pacejet! Their staff literally configured business rules for us then that would not work at all due to the way pacejet's software flow works. So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund! A nightmare stay away from them

Benefits:

Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

Drawbacks:

Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as eas... Read more

Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

Summary:

Benefits:

1. The Field Force App is pretty robust and good 2. It is an extremely cost effective software. Worth the money !

Drawbacks:

Overall its extremely user-friendly, initial setup took some time but customer support team was extremely supportive

Summary:

Benefits:

The best part of the software is its user friendly User Interface. Which makes the end users experience joyful. The software is designed in such a ... Read more

The best part of the software is its user friendly User Interface. Which makes the end users experience joyful. The software is designed in such a way that all similar function features are placed besides each other making it easier for the user to navigate tabs which saves time and energy in locating required option. Almost all the details available can be exported in downloadable file helping the user to work on the file. The features give the end user customization option to view or work on the required details. The support service ensures that the raised concern is closed on time and gives a detail reason for the issue and what steps have been taken to avoid the issue in future.

Drawbacks:

Server Slow Down is a concern area. As for a software service provider on whose products client works or dependent upon steps need to be taken to a... Read more

Server Slow Down is a concern area. As for a software service provider on whose products client works or dependent upon steps need to be taken to avoid something like this to happen and improve upon.

Summary:

Benefits:

it is user friendly. easy to use simple

Drawbacks:

nothing much system is al most had everything

Summary:

I am satisfy totally with system it is very easy to use and SHipsy team is very keen to provide the solutions to the customers.

Benefits:

Ease of use, lot of functionalities and features, end to end data visibility, API responses in form of JSON code, quite intutive.

Drawbacks:

Cannot think of any con. We are not facing any challenges.

Summary:

We as an organization wanted to address the first mile and last mile app based solution for our bikers. The app is fantastic, easy to use and gives... Read more

We as an organization wanted to address the first mile and last mile app based solution for our bikers. The app is fantastic, easy to use and gives real time information. It has flexibility to even let user update when he or she is not online.