Who is this service for?

Customers including the City of Fort Worth, University of Wisconsin Systems, Johnson & Johnson, Del Monte, University of Texas El Paso and many more use BP Logix.

About Process Director

Intuitive. Comprehensive. No-code. Discover Process Director, the ONLY business process automation platform to incorporate the element of time. With four consecutive year on the Gartner Magic Quadrant, and innumerable additional awards, Process Director empowers IT teams AND business users to rapidly create and deploy sophisticated, customized apps in a fraction of the time and cost of traditional development. What would you do, if you could easily customize your processes?

Average rating 4.7/5

Total score
4.7
“Ease of use
4.4
User support
4.7
Features
2.7

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

BP Logix
http://www.bplogix.com
Set up in 2009
United States

Features

AI-assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web/Mobile App Development
Workflow Management

Alternatives Process Director


V
Verified Reviewer

«I found this to be on par with other canned workflow tools. That is, not so great overall.»

Usability

Support

Features

3

Overall rating

Benefits:

If you don't already have a team of coders, but have talented and technically-inclined individuals itching for a new challenge, this may be a good way to enable them to produce simple throwaway forms and workflows. Also found BP Logix tech support to be above average, though product development support is not included in the basic software license.

Drawbacks:

Don't believe the marketing hype. No, your staff won't be cranking out complex forms and processes within days, weeks, or probably even months. You will require a substantial training investment and years of experience for workers to become truly productive with this. It is like learning a programming language, except instead of writing code you are mousing everywhere. And, unlike code, which represents the utmost in flexibility, you are working within the limited confines of one tool that does not support such common development tasks as renaming fields, adding more than x number of records to a drop-down, or diffing files to find out what has changed. When your knowledge workers become frustrated trying to accomplish a task for which the tool was not intended--and this will happen for all but the simplest project requirements--you will be tempted to recruit your coding team to assist. This is a good way to alienate your coders, who probably won't want to invest the time learning a tool that is inherently inferior to what they already have and know.

September 14, 2021
Feedback source: the Internet
R
Ricky G.

«A simple and easy to use software package that packs a big punch to solves unique business processes»

Usability

Support

Features

5

Overall rating

Benefits:

- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios. - Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case. - Great customer support that goes above and beyond to help solve issues - Direct Assistance is available if you need one on one help to solve unique issues - When we were evaluating BPM solutions, Process Director was the only demo that actually presented a complete solution for our use case in the RFQ where other industry identified "leaders" in BPM were not flexible enough to provide a solution. - Process Director is a perfect fit to solve niche processes in our company that fall outside of our enterprise applications - Very easy upgrade process. The actual upgrade process has been less than 10 mins for us even between major version releases.

Drawbacks:

I don't have a con that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.

In sum:

- Process Director helps us provide solutions to niche processes that fall outside of the company's enterprise processes. - Moving from hard copy forms to an electronic format gives us visibility into our processes and eliminates the need to ask "Where are we on this process". - Automating our processes improves efficiency and eliminates a majority of phone calls and emails back and forth. - We have been able to develop simple processes for quick hits to improve a process as well as solve and improve complex processes.

September 13, 2021
Feedback source: the Internet
L
Leah O.

«Recommend»

Usability

Support

Features

5

Overall rating

Benefits:

New features are launched regularly which suit and even anticipate our needs.

Drawbacks:

Support when errors occur can be cumbersome. I don't have much experience in this area, so replicating errors, getting logs to capture the info, and deciphering the errors is time consuming. Thankfully, the errors are rare for the volume of processes we are running.

September 7, 2021
Feedback source: the Internet
L
Laura D.

«BP Logix Process Director»

Usability

Support

Features

5

Overall rating

Benefits:

We've evaluated a number of forms automation / workflow apps over the years but Process Director is by far the most economical, feature rich, do-it-yourself system out there. Install is a synch. The UI and docs are easy to understand. And their Getting Started docs will quickly get you familiar with the terminology and concepts in PD. And when you get stuck or can't find a function you're looking for, their support is top notch. Whether your preference is email, phone or web conf, they're responsive and full of info. While their goal is not to require any scripting, every business has their unique processes or something that others haven't needed yet and there isn't a way to accomplish it without going to scripting. For those increasingly rare situations, PD uses C# instead of a proprietary language, and there's a Developer's Ref to explain how to use it with PD. Some other reqs we had: LDAP/AD integration, access to the DB schema, browser agnostic.

Drawbacks:

About the only thing that I've found frustrating working with PD is that there are times when all the options on a dialog aren't documented at all or the way they are documented doesn't make sense until I talk to support.

In sum:

I'd definitely recommend anyone interested in a BPM solution take a look at Process Director. You won't be disappointed.

August 23, 2021
Feedback source: the Internet
J
Justin M.

«Not So Great Product»

Usability

Support

Features

2

Overall rating

Benefits:

The dashboard is a nice feature that will allow users to view which tasks are waiting for approval

Drawbacks:

The software is not easy to use and can be complicated at times. If you contact support they are unwilling to help unless you purchase direct assistance. The documentation on the support site is old, outdated, not very good. Customer service is TERRIBLE!!

In sum:

We have been using BP Logix Process director for about a year now and in that time we have managed to produce to forms and timelines. The software is clunky and slow and the interface is not user friendly

August 22, 2021
Feedback source: the Internet
G
Gary T.

«BP Logix and BMSCAT»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to setup and manage workflows. Lowcode software is the new wave of the future. But you can do some SQL scripting inside the application.

Drawbacks:

No Mobile App.....it is mobile friendly with web browser but an app would be nice.

In sum:

This has been a game changer for us. We have implemented this for Expense reporting, AP invoices, Crew time sheets/Materials/Equipment tracking.

August 18, 2021
Feedback source: the Internet
B
Bill H.

«Process Director fits the need.»

Usability

Support

Features

5

Overall rating

Benefits:

The GUI allows for a simplistic look a some very complex coding. This makes gathering requirements and creating workflows extremely visual, which in an advertising agency is essential to getting understanding and sign-off for each program implementation. The Microsoft integration makes creating forms and linking to external data sources a breeze. The customizations that are possible in the forms and workflows via basic C# scripts allow developers to create dynamic controls that may otherwise be sacrificed due to time or resource deficiency. The customer support has been nothing less than superb since day one. There has never been and issue or question raised that wasn't addressed in a timely manner.

Drawbacks:

Limitations surrounding permissions to view forms and workflows could be improved. Adding a feature such as the ability to enter a user picker field on a form that dictates who can see that form/workflow (which is not viewable to the general user base). Currently you have to limit permission to the Process Users which doesn't include everyone that needs access. This then requires an Admin to manually give users view rights to each form, which is extremely time consuming. The other area to improve would be reporting. The KVs are very limited in scope which is where the new BI reporting comes in...but in my review of it the dollars did not match up with the results. Also, I'm not a fan of the new condition builder format where you have to click an elipses to select options or type a string. Creating conditions moved much more quickly when you could get directly to the dropdowns and type your string directly rather than clicking an elipses then starting that process from there.

In sum:

All in all this application fits the need; Whether you have 100 processes that all need to link to each other, or one simple process that you just want to increase accountability for. The ease of use, scalability, and low cost made me an instant fan.

August 7, 2021
Feedback source: the Internet
M
Michael N.

«Process Director Salvation »

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use. Integration with our other systems.

Drawbacks:

Learning curve for the deeper process functions.

In sum:

Process Director fit the exact gap that the organization had to help streamline our processes. Working with the team, we were able to deliver the right solution on-time to our associates.

August 4, 2021
Feedback source: the Internet
M
Michael S.

«bplogix REVIEW»

Usability

Support

Features

5

Overall rating

Benefits:

Most things are very easy, with very little programming needed, point and click. Some of the best support i have ever gotten from any product.

Drawbacks:

Because of the point and click it can be difficult to figure out how to do some things.

In sum:

Its a great product, if i had to choose again it would be the same choice.

July 31, 2021
Feedback source: the Internet
B
Bruce L.

«Easy and intuitive to deploy»

Usability

Support

Features

5

Overall rating

Benefits:

Very easy to create enhanced workflows and forms without any coding needed. Many different options and custimizations can be done without needing to read though complex documentation. The graphical interface for the workflow is helpful to the creator of the processes, as well as the end user who needs to see where a particular step may be. Support is very good.

Drawbacks:

Lacks an effective "out of office" feature, users have to be manually delegated by someone who has the proper permissions.

In sum:

Highly recommended for rapid deployment of processes for an organization.

July 26, 2021
Feedback source: the Internet