Who is this service for?

Industry leaders in multifamily and single-family property management, student housing, vacation rentals, hospitality, restaurants, & more.

About HappyCo

HappyCo is the leading real-time operations platform for property management. The Happy Inspector product is used by thousands of companies and has captured more than 100 million items inspected worldwide. Founded in 2011, our mission is to deliver delightful mobile and cloud business software that makes work happier.

Average rating 4.3/5

Total score
4.3
“Ease of use
4.3
User support
4.3
Features
2.3

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

HappyCo
http://happyco.com
Set up in 2011
United States

Features

Alerts/Notifications
Appointment Management
Archiving & Retention
Asset Tracking
Audit Management
Audit Planning
Barcode / Ticket Scanning
Billing & Invoicing
Calibration Management
Code Enforcement
Commercial Properties
Commercial Property Management
Compliance Management
Compliance Tracking
Contact Management

Controls Audit
Credit Check
Customer Database
Dashboard
Dispatch Management
Environmental Compliance
Equipment Management
Facility Scheduling
Failed Inspection Tracking
FDA Compliance
Financial Management
Fixed Asset Management
For Schools
Forms Management
HIPAA Compliant
Image Capture
Incident Management
Inspection Management
Insurance Management
Inventory Control
Inventory Management
ISO Compliance
Issue Management
Key & Lock Management
Late Fee Calculation
Lease Management
Maintenance Management
Mobile Access
OSHA Compliance
Owner Portal
Payment Processing
Portfolio Management
Predictive Maintenance
Preventive Maintenance
Process/Workflow Automation
Property Database
Rent Tracking
Report Templates
Residential Properties
Risk Assessment
Risk Management
Room Scheduling
Sarbanes-Oxley Compliance
Scheduling
Service History
Space Management
Subcontractor Management
Surveys & Feedback
Task Management
Tax Management
Technician Management
Tenant Portal
Tenant Tracking
Vacancy Management
Vendor Management
Version Control
Visitor Management
Website Management
Work Order Management
Workflow Management

Alternatives HappyCo


T
Trevor G.

«Very useful application with excellent execution and design»

Usability

Support

Features

5

Overall rating

In sum:

Inspector is an extremely useful application that is user-friendly, intelligently designed, and well built. The app is updated frequently with new features and tools that always add to the overall experience. HappyCo has an extensive knowledge-base for questions and troubleshooting as well as a nice collection of how-to videos. Overall we are very satisfied with Inspector and HappyCo.

September 25, 2021
Feedback source: the Internet
N
Neil M.

«Intuitive and perfect for our requirements. »

Usability

Support

Features

5

Overall rating

In sum:

Prior to using this software we were forever juggling manual inspection reports, photos and action points. Now everything is in one place and inspection reports are prepared quickly for every site visit as a permanent record. Very flexible and user friendly, I don't know how we managed without it.

September 1, 2021
Feedback source: the Internet
C
Chalice W.

«Excellent Inspection Aide»

Usability

Support

Features

5

Overall rating

Benefits:

Before this software we had a paper sheet that we filled out with the tenant. It took a long time going through the house and finding what room features corresponded to what part of the page. Now, it is super easy to document the condition of any rental in half the time with 500% better documentation. It glides seamlessly into our property management software.

Drawbacks:

I have issues with my phone sometimes; there is a large lag between taking the photo and the photo actually being taken, so I often have sub-par and blurry photos. I expect that is mainly a problem with my phone and I just need to hold still and be patient. Also, when I update a template online it takes a while to make it onto my mobile. Again, it is a matter that can be fixed with patience.

In sum:

Using this app has created a pleasant way to do a less than pleasant task. Inspections can be tedious but HappyCo makes them as easy as possible and provides a very (truthful) inspection for both tenants and landlords. I have found it is a way we can treat our clients fairly because photos do not lie.

August 31, 2021
Feedback source: the Internet
V
Verified Reviewer

«Very good inspection app, with some small opportunities for improvement....»

Usability

Support

Features

4

Overall rating

Benefits:

I find the app very user friendly, and enjoy using it. I especially like that we can set up templates and use those over and over, as well as the ability to copy inspections.

Drawbacks:

I think there are too many differences between the app and the website ... I would much rather have them have the same functionality. In practice, we use the app when doing an inspection, and then the website when finishing our comments and reports, but there are too many things that you can only do in one and not the other. I would also like to see the ability to edit photos in the app ... just basic editing, but something.

In sum:

HappyCo has been great at managing our properties on behalf of their owners, most of whom are overseas (State Dept and Military). They really appreciate the HappyCo reports.

August 23, 2021
Feedback source: the Internet
K
Key W.

«Daily User»

Usability

Support

Features

5

Overall rating

In sum:

We currently manage close to 175 rental properties. Some properties are inspected every three months and others every six months. This app has made inspections easier for us. It is easy to use and were able to customize our reports. Now all of our reports are professional and can be emailed as soon as we the inspection is completed. This app has saved us a large amount of time.

August 20, 2021
Feedback source: the Internet
A
Angela C.

«Inspector by Happy Co makes us happy»

Usability

Support

Features

4

Overall rating

Benefits:

Pictures and notation can be implemented easily at time of inspection

Drawbacks:

Lost inspections done during trial period. Was not able to integrate. The initial trial was signed up on my own. The actual subscription started from within Buildium.

August 14, 2021
Feedback source: the Internet
A
April S.

«Best Management Tool!»

Usability

Support

Features

5

Overall rating

In sum:

I use this app for all of my inspections. It has increased collections by providing detailed reports with tons of pictures. I also love how I can reference the unit pictures to see what kind of fixtures or flooring is in each unit.

July 31, 2021
Feedback source: the Internet
D
Duncan O.

«Customer service is first class! Highly, highly recommend. »

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use, Customer service impeccable, Professional layout, Excellent detail Very versatile app.

Drawbacks:

Haha! I honestly believe it is worth it. Just price it into your costs.

In sum:

Professional, easy to read layout. Exceptional customer service

July 10, 2021
Feedback source: the Internet
L
Leanne C.

«Great tool, very happy customer!»

Usability

Support

Features

5

Overall rating

In sum:

We started using Happy Inspector a few months ago after hearing about it in the industry. It has surpassed our expectations. We used to use paper walk sheets and Happy Insector has made walking apartments, doing inspections and move in/move out walks so much easier and up to date for my team. I would recommend this to any apartment community on the fence about trying it out. You won't turn back!

June 13, 2021
Feedback source: the Internet
L
Lisa S.

«Happy Co -Property Inspections»

Usability

Support

Features

5

Overall rating

Benefits:

The integration of HappyCo with Buildium was flawless and uploads inspections quickly. HappyCo is very easy to use and customize.

Drawbacks:

The search on app/PC is time consuming to go from residential - commercial and inspections to reports.

In sum:

I love how easy it is to customize this inspection process while doing an inspection and before a report is created.

June 10, 2021
Feedback source: the Internet