Who is this service for?

Companies looking to streamline their processes, manage costs, and gain visibility over the entire supply, manufacturing and sales process.

About Unleashed

Unleashed Software is a powerful cloud-based platform for all your inventory management needs. Unleashed lets you easily and accurately track stock in real-time across multiple locations. Get visibility on all inventory management processes and transactions across warehouses globally. With total inventory oversight your businesses can make better, data-driven, decisions. Unleashed also integrates with multiple eCommerce software platforms to provide a holistic business solution.

Average rating 4.6/5

Total score
4.6
“Ease of use
4.6
User support
4.7
Features
4.3

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Linux

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Unleashed Software
http://www.unleashedsoftware.com/
Set up in 2009
New Zealand

Features

Accounting Integration
Alerts/Notifications
Backorder Management
Billing & Invoicing
Cask Management
Cataloging/Categorization
Channel Management
Data Synchronization
Demand Forecasting
Distribution Management
EDI
Email Marketing
ERP
Forecasting
Import/Export Management

Inventory Management
Inventory Optimization
Kitting
Maintenance Management
Manufacturing Inventory Management
Marketplace Integration
Material Requirements Planning
MES
Mobile Access
Mobile Commerce
Multi-Channel Management
Order Entry
Order Fulfillment
Order Management
Order Tracking
Product Identification
Production Tracking
Promotions Management
Purchase Order Management
Quality Control
Quality Management
Quotes/Estimates
Recipe Management
Recurring Orders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Safety Management
Sales & Operations Planning
SEO Management
Shipping Management
Shopping Cart
Social Commerce
Special Order Management
Supplier Management
Transportation Management
Warehouse Management

Alternatives Unleashed


K
Kyle T.

«Unleashed Power Users»

Usability

Support

Features

5

Overall rating

Benefits:

It's ease of use. It's attention to detail in managing the data. It is fairly quick in accessing the data. We have thousands of records and it seems to access it all very quickly. The customer support is great too - they are always available to answer our questions.

Drawbacks:

We would like to see more integration with US shipping integrators, such as, Ship Station or similar.

In sum:

We have been using Unleashed Software for the past two years and it is great. We are manufacturers of decorative throw pillows. It is very hard to find a similar system that offers Bill of Materials and the type of manufacturing understanding as there is in Unleashed. It is very easy to use but complex enough to meet all your needs. We must ship 500 orders a week and produce 1500 items a week using Unleashed and it almost always works flawlessly. When it doesn't, the Unleashed Support are quick to respond and very good at following-up. For example we had an issue with the multi-currency working as it should. Within 48-hours they had a solution and implemented for us. Even our being located in the US and their being located in New Zealand, we find working with Unleashed to be easy, reliable and a key extension of our business. While we produce our products in the US, our customer service and bookkeeping is all done overseas. So having a secure cloud-based system is very important to us. Unleashed allows us to securely manage all aspects of the data while not minimizing the success of our overseas workers. It is also designed in such a way that our overseas workers are able to quickly pick it up and get working with minimal training. It also has complete audit control so we can always see who did what should there ever be a question. We would recommend Unleashed to anyone. We look forward to them adding more shipping functionality so we can integrate with more US carriers in the short-term.

September 28, 2021
Feedback source: the Internet
V
Verified Reviewer

«Great Platform - so easy to use»

Usability

Support

Features

5

Overall rating

Benefits:

I use Unleashed daily as a key tool to be able to perform most aspects of my role. Without this, my job would be a lot more difficult! Their Customer Service team are outstanding and have often gone above and beyond when we have hit them with a particular challenging query. I would recommend Unleashed to anyone looking for a comprehensive, easy-to-use ordering, inventory and customer management system.

Drawbacks:

Nothing that comes to mind. It is all pretty straight forward.

September 25, 2021
Feedback source: the Internet
M
Marcus S.

«How good is it when things just work»

Usability

Support

Features

5

Overall rating

Benefits:

It Just Works

Drawbacks:

A couple of features need to be added for my business but these are in the pipeline.

In sum:

Unleashed has been a breath of fresh air for my company. We have pushed the boundaries with what we expected from unleashed we have a mobile workforce with reps aged from young to old / We have reps from our industry and some from beyond / we run multiple warehouses we have 1000's of sku numbers / we have multiple suppliers for the same product and I can not praise this system enough. The system handles all this with ease somehow. After returning from our Christmas holidays turning on unleashed again after the break was almost as good as a late Christmas gift its just great to have something that works and works well at your fingertips. I tell other business people I meet it is similar to when I got an iPhone I never read the instructions you just somehow know how to use it. Whilst I find new things and different ways of doing it our business has changed upped a few gears since installing unleashed. Training our reps took less than 5 minutes (yes less than 5 minutes) they did have experience on our older system but it was totally unrelated and as different as chalk and cheese as unleashed works and the other (no words can describe feelings towards the previous system). They had a few questions from time to time but they were all super impressed. The order entering time has halved in time and information regarding stock etc to them is also unbelievable and live. I here of companies paying hundreds of thousands of dollars getting a system and then a couple of $10,000 more for reporting or a mobile feature that was not mentioned at the point of sale. Unleashed is beyond reasonable almost too cheap maybe (shh!!!) and refreshingly fluid with changes and additions happening all the time. I have found they listen they remember and they honestly just seem to want to help and they actually give a hoot. If you're on your mobile/laptop / home PC / Tablet / at the office / at somebody else's office unleashed is there at your fingertips in seconds and you have the power to operate seamlessly and without compromise I can log into multiple terminals and not get logged out of the other terminal it is so good to be able to do that. Trust me Give it a go you won't be disappointed and you will feel even more superior to your opposition than you did before. Good luck I am not a paid actor just a happy customer

September 15, 2021
Feedback source: the Internet
K
Kim W.

«Easy to use and powerful integrations»

Usability

Support

Features

5

Overall rating

Benefits:

I am the owner of a very small jewellery making business. I used to use excel spreadsheets to keep track of my inventory components, purchases and completed pieces. Moving across to Unleashed has encouraged me to improve my profit margins, sped up the quotation process and ensure that I have popular components on hand. Using Assemblies and Bills of Materials ensures that I am quoting at the most up-to-date prices. I also like being able to store images against inventory items. Finally, I love the integration with Xero.

Drawbacks:

The templates for invoices and sales can be cumbersome to use. Being able to move text elements and have them snap to a grid wold help (i know there have been some updates recently but I have not tried them yet, so this may be solved).

September 14, 2021
Feedback source: the Internet
H
Hamish F.

«Users for over five years. Our growth has been supported by superb scalability and enriched features»

Usability

Support

Features

4

Overall rating

Benefits:

API integration directly with leading accounting platforms and CMS. Powerful search functionality. Ability to customise and fine-tune everything as desired. Simple things like bulk updates through CSV files.

Drawbacks:

Can be slow to use. Not all of this is due to the performance of Unleashed, as local internet capability may be a factor. Though there could be speed improvements. Reporting is good but not great, though I know this is currently being addressed. Reconciliation between accounting software and Unleashed can be tricky, though this is more an internal issue. API connection can falter, though this can be managed easily from within Unleashed (for Xero).

In sum:

Great inventory management and integration.

September 10, 2021
Feedback source: the Internet
V
Verified Reviewer

«Migration to Unleashed and Xero from Sage 50»

Usability

Support

Features

5

Overall rating

Benefits:

We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Drawbacks:

Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

September 9, 2021
Feedback source: the Internet
Z
Zama N.

«I have found that Unleashed is very user friendly»

Usability

Support

Features

4

Overall rating

Benefits:

The fact that it's online and not server based, I can work from anywhere I want. It is very convenient for people who travel a lot, the phone app is also an added benefit to the programme.

Drawbacks:

Being unable to amend transactions once completed like you can in Xero, people make human erros and sometimes they need to be able to fix their mistakes. Also the fact that it allows for an invoice to be generated before the stock is depatche becomes a bit of an issue. Another thing Unleashed needs to allow more restrictions, for instance allow the admionistrator to block certain users from pulling stock from other warehouses that don't belong to them. Currently warehouses are available to anyone who is a user in the company.

August 12, 2021
Feedback source: the Internet
V
Verified Reviewer

«Amazing onboarding support!»

Usability

Support

Features

5

Overall rating

Benefits:

Our company is new to Unleashed but the professional onboarding service has made our system changeover very pleasant and smooth. We were taken care of by the onboarding specialist, all our problems were answered, she's professional and very knowledgeable in the system. It's been amazing learning from her and having her support, changing or starting new systems can be very daunting and rep has helped us make this entire experience absolutely amazing. I highly recommend Unleashed!

Drawbacks:

So far it's been great! It can be overwhelming if you haven't used a detailed inventory system like this before, but with the onboarding support, you'll find all the things you were feeling overwhelmed about will be fine after speaking to the support team.

August 11, 2021
Feedback source: the Internet
A
Andrew M.

«Discovering Unleashed for inventory management made me believe in true love.»

Usability

Support

Features

5

Overall rating

Benefits:

Intuitive interface. Extremely useful assembly / bill of materials support -- better than any competing software that I am aware of. Good integration support. For years, our company searched for an inventory management software that could integrate with our ecommerce, bick-and-mortar point of sale, and accounting softwares as well as support the inventory processes of light manufacturing. Unleashed surprised us by offering all of this. Since switching from another brand-name SAAS IM system, we haven't looked back.

Drawbacks:

Support is helpful, however we've had one issue with an integration that took a fairly long time to resolve. A native Woo Commerce integration would be nice, as would integrated barcode printing capabilities.

August 6, 2021
Feedback source: the Internet
T
Tom S.

«It does everything we need and more!»

Usability

Support

Features

5

Overall rating

Benefits:

After trialing a number of Inventory systems, I decided on Unleashed. It was perfectly suited to our business model as we needed multiple warehouses, the ability to create a bill of materials, assemble products and work in multi-currencies, oh and with the simple integration with Xero it was a definite winner! I'd initially signed up for a trail version of Unleashed just to see if it really did do what it said it could do. I was impressed. One of the Sales Execs at Unleashed was always on hand during our trial - nothing was ever too much trouble. After 2 weeks of thoroughly testing the trial version, we subscribed to a Medium User Plan. The API integration with Xero was so unbelievably easy. Online Support is great, to date we have only had to raise two Support tickets to query a CSV import and from logging the ticket to a resolution that was less than one hour! I cannot thank him and the Support team at Unleashed enough. The software is intuitive and extremely user-friendly - I even declined one of their Onboarding Sessions because I felt it wasn't needed. Feedback from all of the team here has been positive.Training was never an issue as all team members picked up the new system so easily. Subscribe to an Unleashed trial today - you won't be disappointed! It'll make your business life so much easier to manage!

Drawbacks:

Sometimes it can be a little slow logging in, however that is probably our internet connection as we are in North Wales rather than a bug in Unleashed itself. We are on the Medium Plan which suits our business perfectly. I think the costs could escalate quite quickly for larger businesses.

August 3, 2021
Feedback source: the Internet