Compare Hotjar и SqueezeCMM

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are r... Read more

Do you know which of your ads, content marketing assets, channels, formats or topics are driving the best marketing performance? Are you able to re... Read more

Rating
4.7 / 5
0 / 5
Customer Service software features
Performance Metrics
Performance Metrics
Ad Server software features
AB Testing
AB Testing
Marketing Analytics software features
Analytics/ROI Tracking
Campaign Tracking
Channel Attribution
Customer Journey Mapping
Social Media Monitoring
Website Analytics
Analytics/ROI Tracking
Campaign Tracking
Channel Attribution
Customer Journey Mapping
Social Media Monitoring
Website Analytics
API Management software features
Dashboard
Dashboard
Business Performance Management software features
Predictive Analytics
Predictive Analytics
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

HotJar is an awesome tool for studying websites and optimizing!

Benefits:

At each company that I have worked for, I always bring up HotJar as a solution they should implement as soon as possible. It is so easy to use and ... Read more

At each company that I have worked for, I always bring up HotJar as a solution they should implement as soon as possible. It is so easy to use and allows for such a comprehensive view of the customer experience that it's a loss to NOT use it! I love that it can capture click data, scroll depth, and even user interactions on the website. There is so much valuable information to be pulled from the data!

Drawbacks:

There are two things that I'm a little bummed out about with HotJar. One issue is that they recently removed cross-domain tracking. This was a grea... Read more

Summary:

Overall HotJar is a great platform and I am one of their biggest advocates. I would recommend HotJar to anyone looking to enhance their understandi... Read more

Akande D.
5 / 5

Must have for qualitative research

Benefits:

Heatmapping offers a whole new dimension of user behavior analysis, and Hotjar brings that to the masses. Installation is easy, setting up heatmaps... Read more

Heatmapping offers a whole new dimension of user behavior analysis, and Hotjar brings that to the masses. Installation is easy, setting up heatmaps is a snap, and results analysis is an easy task with the Hotjar interface. This has saved more of my precious time for true analysis, rather than setup and configuration

Drawbacks:

On the smaller Hotjar plans, the cap at creating 3 heatmaps at a time feels restrictive. Often, I'd prefer setting up more heatmaps and using fewer... Read more

Summary:

Hotjar does exactly what I need: gives context to the issues I see in GA, and allows me to get into the mind of the user with greater depth.

Trevor A.
4 / 5

Great little tool for starting your UX research

Benefits:

Price. Simplicity of implementation. Good customer service. The scrollmaps and polls are my favourite, and only features I use.

Drawbacks:

Potentially slows down the site. Loads the entire js even when only running a poll, so puts unnecessary load on the page speed. Forms have nearly... Read more

Summary:

I would be surprised if there was a CRO or UX team that hasn't heard of Hotjar. It's a great little tool, especially given the price, but it doesn'... Read more

Ioana G.
4 / 5

A must have tool for websites optimization

Benefits:

Hotjar is quick and easy to install on any website, and it provides important insights through heat maps and users session recording that helps us ... Read more

Hotjar is quick and easy to install on any website, and it provides important insights through heat maps and users session recording that helps us better optimize our website to maximize conversions. The data that we get from hotjar is so important for us because based on it we decide what should we change or remove.

Drawbacks:

The only downside to hotjar is the fact that it's not possible to download recordings, I would love to have this option so I can download some sess... Read more

Summary:

Hotjar helped me detect some key elements that were causing a low conversion rate and a lot of abandoned checkouts on my website, without it I woul... Read more

Yassine A.

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