Who is this service for?

Financial services, banks, insurance agencies, pension providers, contact centers and governments or the public sector.

About 24sessions

Create video calls with customers that comply with your workflows, security requirements and customer journeys. 24sessions is an enterprise-grade solution that is configurable and customisable to your brand. | Customers book meetings or start instant video calls on your site without downloads. We offer meeting types, value-based routing, screen sharing, co-browsing and conversational intelligence so your agents have frictionless calls with customers, and get recordings and reviews afterwards.

Average rating 4.5/5

Total score
4.5
“Ease of use
4.6
User support
4.6
Features
4.4

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

24sessions
http://24sessions.com
Set up in 2015
Netherlands

Features

Action Item Tracking
Agenda Management
Attendee Management
Customizable Branding
Internal Meetings
Live Chat
Meeting Preparation Tools
Meeting Room Booking
Mobile Access
Scheduling
Video Conferencing
Virtual Backgrounds
Other categories uses in

Alternatives 24sessions


Cedric P.

«Not impressed»

Usability

Support

Features

3

Overall rating

Benefits:

The only pro that I see is the integrated calendar with the video function.

Drawbacks:

Not very intuitive, not a lot of customizable options and guests have to know a weird unique code to enter the meeting.... not practical.

September 29, 2021
Feedback source: the Internet
V
Verified Reviewer

«Combines call scheduling and conferencing»

Usability

Support

Features

4

Overall rating

Benefits:

The ability to make video calls without the need for call recipients to download an app (most competitors like skype, zoom require that a desktop app has to be installed). The quality of the voice on these calls has been good so far. We also have the ability to record calls up to 2Gb and save it for review.

Drawbacks:

The tool is a little restrictive in the types of emails that get sent to the recipients after scheduling a call - However, this is a minor grouse.

In sum:

Video calls without any hassle. Scheduling.

September 25, 2021
Feedback source: the Internet
Matthias S.

«Great experience that earns it's money (and much more) :-)»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to set up and use. Easy to save the video calls, easy to schedule dates with prospects. High quality. Till now the software never failed, even though my internet bandwidth is rather small.

Drawbacks:

It would be great to have it in the German language. But because I knew that before AND because I wanted to use it as well, I am using it. :-)

In sum:

Very safe, easy and fast to use.

September 2, 2021
Feedback source: the Internet
V
Verified Reviewer

«Best scheduling tool and web meeting service. Period.»

Usability

Support

Features

5

Overall rating

Benefits:

That is combines the being an icredibly good scheduling tool and web meeting service at the same time. Amazing combo and utility.

Drawbacks:

That there currently isn't a Swedish version, or the option to use it in Swedish for clients. The developers should get cracking away at this soon, I hope!

August 26, 2021
Feedback source: the Internet
Darryl D.

«Just the basics»

Usability

Support

Features

4

Overall rating

Benefits:

Easy to use, sets up quick, quality connection, branding

Drawbacks:

lack of bells & whistles, can be difficult for users to connect with no cam/mic

In sum:

I'm very new to implementing 24Sessions. Had it awhile, used it a little, just ran into 1st hiccup onboarding a client. Definitely plan to continue using.

August 26, 2021
Feedback source: the Internet
Thomas W.

«(Almost) hassle-free video conferencing»

Usability

Support

Features

4

Overall rating

Benefits:

I like the fact that it combines scheduling and video conferencing (up to 6 participants), and participants get to give review at the end of session.

Drawbacks:

I still need to install an app if I want to do it from the phone, and I wish the email (that's sent to participants) can be customized.

In sum:

Convenience in setting up video-conferencing.

August 25, 2021
Feedback source: the Internet
Razvan G.

«Very user friendly, but a little buggy»

Usability

Support

Features

4

Overall rating

Benefits:

The interface and ease of use. Has all the features I needed.

Drawbacks:

Some bugs that I reported didn't get fixed and made clients miss calls.

August 17, 2021
Feedback source: the Internet
V
Verified Reviewer

«Easy to make bookings »

Usability

Support

Features

5

Overall rating

Benefits:

It's easy to create video meetings, bookings for the meetings and is a single link for the person to join to join the meeting. They also can access it from their browser and don't have to use a specific app or download.

Drawbacks:

As far as I can tell, you can't set up meetings without a time - I.e. just a link for someone to turn up to at an expected time, but the time might change through email without it being updated in the system.

August 9, 2021
Feedback source: the Internet
Nefer L.

«Better Than Calendly»

Usability

Support

Features

5

Overall rating

Benefits:

I love that I can embed a widget to easily set appointments and have a video meeting all in one tool.

Drawbacks:

Some features are locked unless you pay an additional fee. It would be nice if these kinds of up-sells are more apparent.

In sum:

As a consultant, 24Sessions is a fantastic tool to easily schedule video meetings and match my brand with the tool.

August 1, 2021
Feedback source: the Internet
A
Ahmed E.

«Great professinal video chat solution»

Usability

Support

Features

5

Overall rating

Benefits:

It is a great competitive and professional video conferencing solution and every thing is scheduled in an easy way. Also, you can record the chat and make reports about every meeting you had made.

Drawbacks:

I suggest that you can provide this solution with Arabic language to spread using this solution in Arabic countries in a wide range.

July 25, 2021
Feedback source: the Internet