Join It

Benefits:

JoinIt made it very easy to establish membership levels and then change them as needed. As a new organization we knew we wanted to make an introductory offer to our legacy mailing list, but we weren't sure what the second phase would look like when we opened up to the public. Once we decided we were able to immediately implement the program with incredible ease.

Drawbacks:

It's hard to find a knock against this platform. As the executive director of our organization I'm pretty busy with work in a number of areas and needed something we could rely on which was also intuitive and user-friendly. JoinIt provided all the bells and whistles we needed right away, and right at our fingertips.

In sum:

Excellent. There's really no other word for it.

Benefits:

The aphorism Keep it Simple, Stupid, makes Join It genius. The best part of this software is helping members know where they stand in the organization. It can be very confusing to know what the status of your membership it. Join It makes it super easy and apparent.

Drawbacks:

There is nothing that I do not like about his software.

In sum:

I first experienced Join It as a user with another association. I was very excited to bring it to my organization. For the first time, I can, at a glance, know where my membership stands, collect payment, and send confirmations.

Benefits:

we were looking for product that we can fundraise for our non-profit with a membership based donation! it does exactly what we need, emails, digital cards, create a membership base.

Drawbacks:

we are working on it as we speak, all good so far, customer service [SENSITIVE CONTENT HIDDEN] was wonderful and there for the help as needed :) and very courteous! 5 stars

Benefits:

I spent around 2 months doing evaluations of this type of solution. For the size and type group we represent, this is the answer! The User Interface is well organized, and just makes sense! Doesn't contain a lot of features that we won't use. Support is the absolute BEST I encountered. No waiting up to 24 hours for an email response. Their use of the chat "Intercom" solution was immediately responsive.

Drawbacks:

Wish it had an embedded Event Manager. Minor - Arrangement of Custom Fields for the signup form is a bit awkward, but manageable.

In sum:

Simply put, I couldn't be more pleased.

Benefits:

Easy to set up and good,prompt help from support

Drawbacks:

Could not customoze profile field to include a unique hyperlink. That's very important to us.

In sum:

Great experience with the trial program and very responsive support!

Benefits:

It is easy to use and the support staff are great. The team are open to improvements and continuously look to improve the user experience, which is a positive sign.

Drawbacks:

There are some features that are missing but I am not sure if JoinIt is wishing to have those features in the programme. Perhaps it is too much of an investment for them.

Benefits:

The integration with other apps such as Stripe payments and MailChimp make this software very usful. The level of support is excellent and mostly the response time is rapid compared to other packages.

Drawbacks:

Ther are still a few usability issues that could be improved, particularly in the use of email templates

In sum:

Easy to use and functional. With a few more small tweaks it would be perfect. The JoinIt team will listen to all comments and will take action to improve the package if appropriate.

Benefits:

This is my second try at software to manage our radio station membership. Our first try was a very popular package that required an outside consultant to ramp up. In the end we made mistakes that cost us members. With JoinIt we were running at 100% in 2 days. JoinIt is simple, powerful and stable.

Drawbacks:

Part of the price you pay for being easy to use is not including every little tool you might never need. If JoinIt continues to fine tune their software will core improvements we will never switch.

In sum:

Cost of implementation was very low. No outside consultants needed, no staff hours wasted in endless training. JoinIt was simply the best experience we have ever has ramping up new software.

Benefits:

It takes out the double work of adding discount codes to all of my events when a person subscribes to multiple events. Perfect for someone who hosts multiple events where a season subscriber is paying a recurring membership fee outside of eventbrite and needs access to multiple shows.

Drawbacks:

There are some potential options that seem very close to happening. Like an integration to analyze how many times a customer is using the code? Customer activity.

In sum:

Makes my life easier by recurring charges to customers adding discount codes and making it easy to do so.

Benefits:

It totally manages enrolment of new members and is easy to navigate the membership data.

Drawbacks:

Haven't found a con yet. So far, everything works as advertised.

In sum:

While exploring the platform, the customer service was fast and courteous. Clearly, this team has spent a lot of time developing this system that works so well for a non-profit.