Compare Boundless Automation и IT Glue

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Network automation solution designed to scale the management of Cisco Meraki organizations. The Boundless tools allow you to automate the deploym... Read more

IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password managem... Read more

Rating
4.8 / 5
4.5 / 5
Takeoff software features
Issue Management
Issue Management
Cloud Storage software features
Backup and Recovery
Backup and Recovery
API Management software features
Dashboard
Dashboard
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Meraki Automation Platform Fills in the Gaps

Benefits:

As we scale our Meraki-based MSP solutions we have found the native dashboard to be limited with respect to en masse configuration changes of group... Read more

As we scale our Meraki-based MSP solutions we have found the native dashboard to be limited with respect to en masse configuration changes of group policy, firewall rules, QoS and traffic shaping, as well as a restricted functionality of templates and network creation/activation. The Boundless platform leverages Meraki's API to fill in those gaps. If you have delved into the Meraki developer page and thought about all the things you wish you had the time and resources to do, this is where Boundless comes in. They have built a nice UI and are continuing to develop and add more features. Their support is great and their pricing is reasonable. I look forward to continue working with them in the future.

Drawbacks:

No complaints about the core functionality. Whenever I have observed error codes or UI issues Boundless has fixed them promptly.

Summary:

Shaun D.
5 / 5

Does all the things we always wanted meraki to do.

Benefits:

The ability to audit and manage all parts of a meraki network or device config, across as many clients, different orgs, different networks as we wa... Read more

The ability to audit and manage all parts of a meraki network or device config, across as many clients, different orgs, different networks as we want. As an MSP, we have many clients using meraki devices, so managing them all from a single pane of glass helps our daily jobs immensly.

Drawbacks:

Importing many meraki orgs takes some time (this is more of limitation on meraki API calls), but not a lot of effort.

Summary:

They do everything they can to get their product to do what we ask. I haven't seen any product as well polished in recent years that we've tested, ... Read more

Craig B.
4 / 5

Review of Boundless Free trial

Benefits:

I love how much you can see under one pane of glass. Having access to info across all ORGs is amazing!

Drawbacks:

It does not look like it is keeping up with the new Meraki features on the dashboard. Some of the alerts that are new are not in the dashboard -- b... Read more

Summary:

So far its been great! Direct line of communication with onboarding specialist has been a boon.

Jeff M.
5 / 5

Awesome automation tools!

Benefits:

Platform is very intuitiv and easy to integrate The network creation feature helps me deploy new newtorks in few clicks and I can use the Flextempl... Read more

Platform is very intuitiv and easy to integrate The network creation feature helps me deploy new newtorks in few clicks and I can use the Flextemplates to automate the configuration of those networks

Drawbacks:

Meraki APIs only cover 60% of the dashboard features so it is not possible to automate my entire process

Summary:

Really satisfied !

bertrand d.
5 / 5

ITGlue has transformed our ability to accurately document our clients' IT infrastructure.

Benefits:

The ability to tag different items and configurations within ITGlue allows us to document all of the impacted components in an IT system. For exam... Read more

The ability to tag different items and configurations within ITGlue allows us to document all of the impacted components in an IT system. For example, we can document the virtualization environment for a client by tagging the physical hypervisors, the virtualization license, the VMs that are hosted on the hypervisors, the credentials used to access the hypervisors and the virtualization environment, etc. This has greatly reduced the time needed to support our clients. I also like the integrations with ConnectWise and Kaseya.

Drawbacks:

There isn't much that I can say about ITGlue that is negative. I would like the ability to export a runbook for a client into PDF. I know they ar... Read more

Summary:

Nathan H.
4 / 5

IT Glue, a great product

Benefits:

Flexibility of the product, Run Books and Password handling.

Drawbacks:

Cannot complain on anything with regards to the software.

Summary:

Software product is amazing, the people that we deal with are amazing. We cannot say the same with regards to the subscription/billing system, whil... Read more

Patrick C.
3 / 5

Good product, but greedy company and pushy sales people

Benefits:

The flexible asset system helps you tailor the experience to your individual needs - the default templates were good but being able to easily custo... Read more

The flexible asset system helps you tailor the experience to your individual needs - the default templates were good but being able to easily customize them made them better. The audit log is helpful for seeing changes made in the system and is useful when an employee leaves, so you know what passwords need to be changed. If configured properly, the Chrome extension saves time when logging into various websites. Lots of integrations with PSA/RMM systems.

Drawbacks:

The company has filled a niche in the MSP market for documentation. They don't have many competitors. As such, they use this as an excuse to pric... Read more

Summary:

Vinson M.
4 / 5

The best on the market but could still use improvement

Benefits:

the best thought out adaptation at linking documentation together. An amazing tool for smaller environments.

Drawbacks:

Definitely some growing pains for large environments. The ability to bulk update items is nearly non-existent without utilizing the api to script c... Read more

Summary:

does the core requirements very well, but could use some QOL improvements. Please start implementing the customer wish list

William R.

Alternative software

rating

4.6 ( 30 reviews )

N-able Backup is a cloud-first data protection service for servers, workstations, business documents, and Microsoft 365¿, all managed from a single multitenant web-based dashboard. Microsoft 365 protection covers Exchange®, OneDrive®, and SharePoint®, all for one low per-user price. Cloud storage is included in your price -- keep data in region with 30 data centers worldwide. Automated recovery testing (with screenshot verification) is available. Learn more about Backup

rating

5 ( 2 reviews )

Vembu BDR Suite is a comprehensive backup and disaster recovery solution designed to protect the data across diverse IT environments that include virtual (VMware, Hyper-V), physical (Windows, Linux, Mac), cloud workloads (AWS, Azure) and SaaS applications (Office 365, G Suite). Our solutions are extremely affordable and are ideal for businesses of any size, with a tight budget Learn more about Vembu BDR

rating

4 ( 1 reviews )

Managed services software that provides multiple remote networks scanning, tickets management, and activities reporting. Learn more about Spiceworks MSP

rating

4.9 ( 50 reviews )

NinjaRMM is the easiest RMM you'll ever use. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Leverage a robust set of all-in-one features to manage network devices including windows and mac endpoints, perform patching, access remotely, deploy antivirus scans, automate scripts across all devices, monitor website performance and more. No contracts, no hidden fees, and a US-based support team to help you succeed. Learn more about NinjaRMM

rating

4.8 ( 10 reviews )

Syncro is a combined RMM and PSA Platform that includes Invoicing, Credit Card Payments, Help Desk, Customer Management, Automation, Scripting, Remote Access, Email Marketing and more. Syncro's fully integrated PSA, RMM, and Remote tools work harmoniously together to streamline your workflow so you have more time to focus on driving business growth. From a powerful PSA to an embedded RMM, Remote software, and an MSP-centric Dashboard, Syncro was designed specifically for IT Pros and MSPs. Learn more about Syncro

Quorum believes data backup and recovery for businesses should be fast, easy, and reliable, while providing extraordinary customer support and transparent pricing. Quorums solutions were originally developed for U.S. naval combat systems, and the company is now backed by Toba Capital and industry veterans with decades of experience from Quest Software, Dell, Symantec, and beyond. Learn more about Quorum onQ

rating

3.3 ( 3 reviews )

It allows businesses to backup data online to maintain the security and confidentiality of private corporate information. Learn more about SOS Online Backup

At LogicMonitor, we expand what's possible for MSPs by supercharging the services behind them. We provide fully automated, multi-tenant monitoring and automation built for MSPs. This empowers MSPs to monitor everything from on-premises to cloud environments, onboard new clients in minutes, and create rapid time to value from their services. Future-proof your business with AIOps and infrastructure monitoring built for the modern age of managed services. Learn more about LogicMonitor

Atera is the ultimate all-in-one MSP Platform. Their integrated solution includes everything you need in one place: Full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports and so much more! Atera's disruptive pricing model helps managed it service providers grow their business with no extra costs. All plans include unlimited devices, You only pay per technician. Start Your 30-day Trial today! No cc needed. Learn more about Atera

ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view Learn more about ManageEngine OpManager