N-able Backup is a cloud-first data protection service for servers, workstations, business documents, and Microsoft 365¿, all managed from a single multitenant web-based dashboard. Microsoft 365 protection covers Exchange®, OneDrive®, and SharePoint®, all for one low per-user price. Cloud storage is included in your price -- keep data in region with 30 data centers worldwide. Automated recovery testing (with screenshot verification) is available. Learn more about Backup
Compare IT Glue и Trend Micro Worry-Free Business Security Services
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
Starting price | from 1 usd. | from 1 usd. |
Who this service is for |
IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password managem... Read more |
We make it easy to protect your computers and mobile devices so you can focus on your business. And with Cloud App Security, you get enhanced prote... Read more |
Rating | ||
Takeoff software features |
Issue Management
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Issue Management
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Help Desk software features |
Remote Access/Control
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Remote Access/Control
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Interface screenshot |
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Desktop & Mobile Platforms |
Cloud-hosted / box software Application |
Cloud-hosted / box software |
Support | Working hours, Online | Working hours, Online |
Training |
Documentation
Webinars
Personal
Online
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Documentation
Webinars
Personal
Online
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Reviews |
IT Glue, a great product Benefits: Flexibility of the product, Run Books and Password handling. Drawbacks: Cannot complain on anything with regards to the software. Summary: Software product is amazing, the people that we deal with are amazing. We cannot say the same with regards to the subscription/billing system, whil... Read more Good product, but greedy company and pushy sales people Benefits: The flexible asset system helps you tailor the experience to your individual needs - the default templates were good but being able to easily custo... Read more The flexible asset system helps you tailor the experience to your individual needs - the default templates were good but being able to easily customize them made them better. The audit log is helpful for seeing changes made in the system and is useful when an employee leaves, so you know what passwords need to be changed. If configured properly, the Chrome extension saves time when logging into various websites. Lots of integrations with PSA/RMM systems. Drawbacks: The company has filled a niche in the MSP market for documentation. They don't have many competitors. As such, they use this as an excuse to pric... Read more Summary: The best on the market but could still use improvement Benefits: the best thought out adaptation at linking documentation together. An amazing tool for smaller environments. Drawbacks: Definitely some growing pains for large environments. The ability to bulk update items is nearly non-existent without utilizing the api to script c... Read more Summary: does the core requirements very well, but could use some QOL improvements. Please start implementing the customer wish list |
We love TREND MICRO! Benefits: The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run ... Read more The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run itself with minimal support is priceless. Drawbacks: The install took a long time. Had to install clients on every machine which took several days to complete. Well worth it though. Summary: Complete virus security. Trend does a superior job at keeping our company safe and free from spam and viruses. Best Mobile Endpoint protection Benefits: Easy Setting up customers on admin console. easy installation on customer Devices. Running on device without consuming hardware and stability of so... Read more Easy Setting up customers on admin console. easy installation on customer Devices. Running on device without consuming hardware and stability of software is very good. High level of protection. Displaying status on admin console. Locating device, wipe data option. Easy to use the admin console once you know your way around. Sending reports to customers direct. Drawbacks: Reporting system can be improved and add customer reports. Having 2 admin consoles one for licenses and one from remote management. Dashboard on ad... Read more Summary: Overall very good experience, it helped us offering better level of service to our clients, keeping them protected and secured. Mobile devices mana... Read more It's Antivirus, thats IT Benefits: Solid AV detection product. Good alerting capabilities. Drawbacks: It is decent at removal of detected virus/trojans, etc.. Where it fails, and I mean fails, it the detection capability of PUPs and low grade malwar... Read more Summary: Decent I suppose. It works as a good alerting system however it is NOT a be all and end all to itself in tersm of coverage. The Best Antivirus Protection You Can Get Benefits: This is the easiest antivirus security software to install and manage in any size organization. Setting up the software is super easy through the... Read more This is the easiest antivirus security software to install and manage in any size organization. Setting up the software is super easy through the simple, yet powerful management console. Deployment to endpoints is also simplified through many different processes all provided through trend with very detailed instructions. The ability to create groups and assign each of them with their own policy separate from the global policy to further lock down systems or allow certain systems more access. The resource usage of the product is also minimum and does not affect system performance when running other tasks. Drawbacks: the only issue i have with this is the reports that it provides you. they are very basic and do not give you very much detail. you have to actua... Read more Summary: trend is a fantastic product that is always working on making it a better and stronger product. they are always releasing improvements and updat... Read more |
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ITGlue has transformed our ability to accurately document our clients' IT infrastructure.
Benefits:
The ability to tag different items and configurations within ITGlue allows us to document all of the impacted components in an IT system. For exam... Read more
The ability to tag different items and configurations within ITGlue allows us to document all of the impacted components in an IT system. For example, we can document the virtualization environment for a client by tagging the physical hypervisors, the virtualization license, the VMs that are hosted on the hypervisors, the credentials used to access the hypervisors and the virtualization environment, etc. This has greatly reduced the time needed to support our clients. I also like the integrations with ConnectWise and Kaseya.
Drawbacks:
There isn't much that I can say about ITGlue that is negative. I would like the ability to export a runbook for a client into PDF. I know they ar... Read more
There isn't much that I can say about ITGlue that is negative. I would like the ability to export a runbook for a client into PDF. I know they are working on this feature but it isn't available yet.
Summary: