Who is this service for?

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

About ManageEngine OpManager

ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view

Average rating 4.4/5

Total score
4.4
“Ease of use
4.3
User support
4.5
Features
4.4

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

Linux

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

ManageEngine
http://www.manageengine.com/
Set up in 1996
United States

Features

Access Controls/Permissions
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
API
Backup and Recovery
Billing & Invoicing
Capacity Management
Configuration Management
Continuous Monitoring
CRM
Dashboard
Data Visualization
Diagnostic Tools
Endpoint Protection

Event Logs
Help Desk Management
Inventory Management
Issue Management
Live Chat
Network Analysis
Network Provisioning
Network Resource Management
Patch Management
Performance Metrics
Performance Monitoring
Project Management
Relationship Mapping
Remediation Management
Remote Access/Control
Reporting/Analytics
Scheduling
Server Monitoring
Troubleshooting
Uptime Reporting
Web Traffic Reporting

Alternatives ManageEngine OpManager


M
Marco C.

«OpManager review»

Usability

Support

Features

4

Overall rating

Benefits:

The product is flexible and offers a wide range of features. Easy to configure and update.

Drawbacks:

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.

October 3, 2021
Feedback source: the Internet
s
sampath C.

«Best NMS application for ICT professionals »

Usability

Support

Features

5

Overall rating

Benefits:

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Drawbacks:

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

In sum:

As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.

September 23, 2021
Feedback source: the Internet
Ashleigh C.

«It is no doubt outstanding Network management software.»

Usability

Support

Features

4

Overall rating

Benefits:

This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.

Drawbacks:

There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.

September 4, 2021
Feedback source: the Internet
J
Jorge M.

«Intuitive software - very easy to use»

Usability

Support

Features

4

Overall rating

Benefits:

Easy to use Easy to configure to our needs A lot of pre configured templates that's are ready to use.

Drawbacks:

Not friendly when you want to customize a template for specific use cases Sometimes it has minor errors that your work flow harder

September 4, 2021
Feedback source: the Internet
K
Keean P.

«a comprehensive network management product »

Usability

Support

Features

1

Overall rating

Benefits:

The user-friendly approach that OpManager has created allows customers to customize and re-brand reports

Drawbacks:

does not currently offer third party data migration

In sum:

For a tool of this price point/range, a neat feature is the ability to create workflows with proper escalation and approval alerts. This is a rare component for a solution within this price bracket, as some high-end solutions do not do this well at all. The creation of workflows within the software allow for the automation of many tasks and operations.

September 3, 2021
Feedback source: the Internet
J
Joseph M.

«Excellent Monitor Tool»

Usability

Support

Features

5

Overall rating

Benefits:

What i like the most It was the easy implementation process.

Drawbacks:

Technically i like everything, but the price is a little high, that's what i dislike the most.

In sum:

We start using the trial version to monitor a small network and see what was causing network interruptions, with opmanager we were able to see all the network flow and determine what the real cause was. After this, we starting to deploy the free version in others clients with small networks and by doing that, we gained a new perspective of this networks.

September 2, 2021
Feedback source: the Internet
m
magdi h.

«OpManager-Great Product!»

Usability

Support

Features

4

Overall rating

Benefits:

-Ease of use. -Interface. -Simplicity. -Accuracy.

Drawbacks:

The dashboard screen is a bit too busy. Would be great if it can be customized or allow use of plugging modules in/out.

In sum:

I have been a user of this software for over 15yrs now, needless to say how satisfied I'm with the product.

August 25, 2021
Feedback source: the Internet
D
Daniel F.

«OpManager is a full feature monitoring tool at a great value»

Usability

Support

Features

5

Overall rating

Benefits:

I would say the OpManager team support stands out the most to me. I was very apprehensive at first about what my experience would be with the support team if I needed them, but each time I have worked with them I have been impressed.

Drawbacks:

Due to the modular nature of the OpManager product (OpManager, OpUtils, NCM, etc.) the product can feel a little disunited at times if you have an issue. Sometimes it is hard to tell what component the issue is with, but that hasn't happened much and their support is always able to resolve it.

In sum:

It has been great. We started with simply needing a monitoring tool for our network and have since leveraged many of the other components for monitoring connected devices for rogue devices, NetFlow and many other things. The canned reports are great.

August 20, 2021
Feedback source: the Internet
Reski A.

«If you want to understand your IT infrastructure more clearly, use this application»

Usability

Support

Features

4

Overall rating

Benefits:

- As you've seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online. - The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Drawbacks:

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

In sum:

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

August 7, 2021
Feedback source: the Internet
V
Verified Reviewer

«Monitor your servers on one dashboard»

Usability

Support

Features

4

Overall rating

Benefits:

The possibility to monitor many servers on multiple domains and the flexibility of options when choosing what to monitor.

Drawbacks:

The web version tends to 'stick' every so often. This can be extremely annoying. But the alarms work very well.

In sum:

As a technical application manager I find it very useful in monitoring my application servers. Often solving technical problems before the application users become aware of them.

August 6, 2021
Feedback source: the Internet