Right-Size Your IT Service Management. Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution. Freshworks named a Strong Performer in the Forrester Wave™ Enterprise Service Management, Q4 2021. Learn more about Freshservice
Alternatives ManageEngine OpManager
Alternative software, exactly alike ManageEngine OpManager from the category: Managed Service Providers (MSP) Software, Server Monitoring Software, Network Management Software. They have the following features: Inventory Management, Scheduling, Dashboard, Access Controls/Permissions, Configuration Management, Issue Management, Remote Access/Control, API, Capacity Management, Backup and Recovery, Event Logs, Server Monitoring, Uptime Reporting, Web Traffic Reporting, Network Analysis, Network Resource Management and so on.NinjaOne (formerly NinjaRMM) is the easiest, all-in-one IT management solution that MSPs and IT professionals love. Learn more about NinjaOne (NinjaRMM)
Automating your patch management means that all OS and third party applications (e.g. Adobe, Chrome, and Slack) will be automatically updated and protected against known vulnerabilities. The process involves automating how devices are scanned, inventoried, and updated. The system should identify all applications and missing patches to then download the latest patch updates released by the application vendors. Learn more about Automox
Domotz is a leading Network Monitoring and Management platform for Networks and Connected Devices. We offer powerful network management software for MSP's, IT managers, Integrators, Security Professionals. We offer the complete solution to cost-effectively manage and monitor your customers networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device. Learn more about Domotz PRO
DNSFilter is revolutionizing the DNS industry. We provide a DNS based threat protection and content filtering service for IT professionals. Our product is powered by artificial intelligence that analyzes domains in real time, meaning we stop more threats than our competitors whom often take weeks through human review. We're U.S. based and operate a global anycast network with the most advertised network peers in the industry and offer fair, transparent pricing and no contracts or commitments. Learn more about DNSFilter
Altaro VM Backup is a virtual machine backup and replication solution for Hyper-V and VMware. Designed for IT departments, IT resellers and consultants, and Managed Service Providers (MSPs), it provides robust, streamlined, enterprise-level functionality, such as WAN-Optimized Replication, CDP, Augmented Inline Deduplication and more. It is characterized by ease of use, speed, affordability and a Lightning Fast Support Call Response Guarantee of under 30 seconds. Try it for free for 30 days. Learn more about Altaro VM Backup
Splashtop Remote Support is a powerful remote support solution for IT management, tech support and helpdesk teams. Use Splashtop to remotely manage Windows and Mac computers and unattended anytime access to remotely support end-users, with a solution that is fast, secure, reliable, and at an unbeatable price (save up to 80% compared to other comparable remote support solutions). +Includes free quick support tool to provide on-demand support Get started with a free trial! Learn more about Splashtop Remote Support
PDQ Deploy was specifically designed to automate system patches and application updates from the Package Library within minutes. System administrators can also update third-party machines with customized scripts--at a time and pace that works for end-users. Deploy allows users to select the software they wish to deploy, specify which machines require updates, and set their preferred schedule for deployment. Once the deployment has been scheduled, PDQ will automatically and silently apply updates Learn more about PDQ Deploy
Stop scrambling for answers. Get instant insight into your network with Auvik's cloud-based network monitoring and management software. You'll be the first to know about any unusual network activity, with over 50 pre-configured and customizable alerts that tell you what's happening where and on which devices. And Auvik TrafficInsights demystifies network traffic flows, even if the traffic is encrypted you'll see who's on the network, which apps they're using, and where their traffic is going. Learn more about Auvik
IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password management, and an automated and structured documentation framework to organize all your information. Integrate with major PSA, RMM, BDR, and other platforms, alongside our public API. Have confidence in the security of your information with features like SOC 2 compliance, access control, and more. Track any asset with ease for peace of mind. Learn more about IT Glue
With an integrated PSA solution streamlined for IT professionals, N-able RMM gives you the tools you need to run your IT business or department without bogging you down in the day-to-day. Simplify your ticket workflow by automatically generating tickets for issues you deem critical. Make process management a breeze with fast ticketing, easy scheduling, and comprehensive billing. Reduce the paperwork and the time you spend on it so you can focus on providing outstanding service. Learn more about RMM
Autotask PSA is a secure, reliable and fully-featured cloud PSA helping MSPs and IT Service Providers run their IT managed services business. The modern and easy-to-use PSA's integrated modules include Service Desk, CRM/Contact Management, Document Management, Outsourcing, Project Management, Contract Administration, Time Tracking, Billing, Reporting and Business Analytics - to provide a singular view of the entire business and drive efficiency, accountability, insight, and profitability. Learn more about Autotask PSA
Patching made easy. Install, deploy and update software across all endpoints. Remediate critical software vulnerabilities. Gain full control over patching including the ability to skip problematic patches through automation. Easily set up patch reports to see compliance across your entire environment and quickly identify the endpoints that need attention across OS and third-party applications. Learn more about Kaseya VSA
Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware, security and management capabilities such as vulnerability assessments, patch management, URL filtering, and more. Now Service Providers can eliminate complexity and make security a centerpoint of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Learn more about Acronis Cyber Protect Cloud
Streamline your client service processes with ConnectWise Manages powerful help desk platform. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise Manage's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently. Learn more about ConnectWise Manage
WHMCS is an all-in-one billing and automation platform that automates all aspects of a web hosting business from signup and payment processing, service provisioning, domain registration and customer support. Its powerful integration with all the leading control panel, domain registrars, payment gateways and leading service providers helps you be more efficient and work seamlessly with all platforms. WHMCS is the complete solution for web hosting companies. Learn more about WHMCS
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view Learn more about ManageEngine OpManager
Blackpoint Cyber offers the only world-class, nation state-grade cybersecurity ecosystem serving the MSP community. Headquartered in Maryland, USA, the company was established by former US Department of Defense and Intelligence cybersecurity experts. Blackpoint's True 24/7 Managed Detection and Response (MDR) service not only detects breaches earlier than any other solution on the market, but also provides an actual response rather than just an alert to keep your and your clients' networks safe! Learn more about Blackpoint MDR
A DNS-based internet security and web filtering service providing a range of flexible, fast and reliable solutions for Managed Service Providers of any size. Block botnets, malicious and phishing sites, web ads and unwanted online content such as pornography, violence, hate & racism, social media, gambling - in a word any inappropriate content. Learn more about SafeDNS
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Learn more about Naverisk