Compare EFI Radius и Epicor Prophet 21

Benefits:

It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful ... Read more

It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Drawbacks:

Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. ... Read more

Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Summary:

Benefits:

Deep functionalities in multiple areas Flexibility in term of technology (UDFs, business rules and screen customization capabilities)

Drawbacks:

A bit late on the market for bringing a web base version and as far as mobility is concerned

Summary:

The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Benefits:

Through DynaChange, administrators have great control over which modules/screens their users can use. There are many ways to customize the various ... Read more

Through DynaChange, administrators have great control over which modules/screens their users can use. There are many ways to customize the various modules, either by groups of like users or user-specific. Once learned, the software contains everything needed to run the business; Accounting, Inventory Management, Order Processing, etc.

Drawbacks:

Not user-friendly. Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' pro... Read more

Not user-friendly. Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use. There are many customizations needed to make the product do what the salesmen say it can do. Hosted software has several drawbacks, such as updates to forms sometimes not being pushed through properly, or having changes to forms revert because the changes did not properly propogate to all clustered servers. The same can be said about changes to printers on the network; settings will be updated and the next day they will revert to the old settings. When a data import has an error, it is not always easy to decipher what the error means.

Summary:

Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseli... Read more

Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseline functionality, only to have a different rep eventually tell us that it is possible and then show us how to do it. This has happened several times. When putting in a request for a custom script (as we are told to do for many requests), it takes weeks or months to get the issue resolved.

Benefits:

Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovat... Read more

Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovations such as cloud and AI

Drawbacks:

Overall system speed. Base reporting. You can always get what you want in reporting IF you know your Crystal and/or SQL.

Summary:

Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They... Read more

Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance.