Compare Automox и Pulseway

Benefits:

I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and softwa... Read more

I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.

Drawbacks:

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is b... Read more

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Summary:

We had a very successful POC which showed how much time we would be saving using their platform. Automox can automatically deploy patches endpoint... Read more

We had a very successful POC which showed how much time we would be saving using their platform. Automox can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform.

Benefits:

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. A... Read more

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

Drawbacks:

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message t... Read more

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

Summary:

Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had ne... Read more

Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.

Benefits:

The dashboard is nice and allows a user to see what devices need to be patched.

Drawbacks:

The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets g... Read more

The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched.

Summary:

The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to g... Read more

The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to get issues resolved. There's too much back and forth and issues not getting fixed.

Benefits:

This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like ... Read more

This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Drawbacks:

UI continues to need some improvement; however, they do publish updates regularly.

Summary:

Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with ... Read more

Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.