Who is this service for?

Specialty Groups, Primary Care, MSO's, Hospitals/Health Systems, and Healthcare Contact Centers

About Health Desk

Keona Health is the innovative developer of "Health Desk", a healthcare CRM platform that integrates with an PM/EHR in "real time" to activate intelligent scheduling of patient appointments (both self-service and contact center versions). In addition, Health Desk can be used to manage other workflows including: nurse triage, telemedicine, referral services, prescription refills, post discharge follow-up and other marketing/clinical programs.

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Keona Health
http://www.keonahealth.com
United States

Features

Alerts / Escalation
Appointment Scheduling
Audience Targeting
Automated Scheduling
Blended Call Center
Calendar Management
Calendar Sync
Call Logging
Call Recording
Call Reminders
Call Scripting
Campaign Management
Care Plan Management
Client Database
Confirmation/Reminders

Group Scheduling
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Marketing Automation
Medical History Records
Messaging
Mobile Access
Multi-Location
Online Booking
Online Payments
Outbound Call Center
Patient Communications
Patient Education
Patient Engagement
Patient Management
Patient Portal
Patient Records Management
Payment Reminders
Physician Management
Predictive Analytics
Predictive Dialer
Progressive Dialer
Queue Management
Real-Time Chat
Recurring Appointments
Reminders
Reporting/Analytics
Rescheduling
Room Booking
SMS Reminders

Alternatives Health Desk