Who is this service for?

AAC serves membership organizations such as fitness centers, Martial Arts schools, dance studios, boxing clubs, kickboxing gyms, personal trainer groups, tanning salons and promotional groups.

About AAC

AAC makes payment processing for your recurring fitness business memberships painless and affordable. Seamlessly automate your recurring payments, take payments electronically in your facility and enable members to make payments online. Our payment processing options are also backed by our full service billing services. Chargebacks, stop payments and other disputes are handled by our well-trained customer service team to help regain lost revenue and retain your customers long-term.

Average rating 4.4/5

Total score
4.4
“Ease of use
4.3
User support
4.8
Features
4.2

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Daxko
http://www.daxko.com
Set up in 2006
United States

Features

ACH Payment Processing
Attendance Management
Belt Ranking Classification
Billing & Invoicing
Class Management
Cryptocurrency Processing
Data Security
Debit/Credit Card Processing
Deferred Billing
Dunning Management
Electronic Signature
Event Management
In-Person Payments
Member Communication
Mobile Payments

Multi-Currency
Multi-Period Recurring Billing
Multiple Payment Options
Online Payments
Online Registration
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
PCI Compliance
Point of Sale (POS)
Recurring Invoicing
Recurring/Subscription Billing
Reporting/Analytics
Self Service Portal
Student Management

Alternatives AAC

50 opinions 4.4/5

T
Tom V.

«Great customer service and response time»

Usability

Support

Features

5

Overall rating

Benefits:

Very user friendly and very modern. It's very self explanatory when going through the steps in putting in contracts.

Drawbacks:

A little issue when switching to the new updates, but that was just for a bit and the case for all new updates.

In sum:

We get a lot of different analysis report ranging from customer to financial and it can be pulled up with excel.

September 28, 2021
Feedback source: the Internet
D
Duke K.

«They are awesome!! »

Usability

Support

Features

5

Overall rating

Benefits:

All of Itycity system is awesome! Most favorite part is Global Active Payment Detail. Also, if someones wants to freeze their contract I could change right away.

In sum:

AAC collect our students tuition for a month. then send me a whole budget in 1st day of month. It helps for keep healthy business. They are awesome!

September 26, 2021
Feedback source: the Internet
t
ty h.

«worst data transfer experience ever»

Usability

Support

Features

2

Overall rating

Benefits:

nothing. software always had glitches such as random access lockouts on members who should have access when access control system is linked to software, canceling accounts that should have auto renewed etc. Staff did make every effort to help with issues though.

Drawbacks:

rarely worked properly. more problematic then helpful. fairly complicated to use, could not edit membership without re-writing the entire account. Shut off all access fob to every member when canceled.

September 23, 2021
Feedback source: the Internet
J
Jenny N.

«Great and easy to use»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to use and costumer service are quick to answer questions, never had problems with them at all

In sum:

The billing customer care reps are nice.

September 18, 2021
Feedback source: the Internet
y
yongwon a.

«easy and simple! when I need to contact with agent I don't have to talk with machine!»

Usability

Support

Features

5

Overall rating

Benefits:

AAC software is easy to report all the contract and track what they buy. and also good easy to track payment history.

Drawbacks:

I like software everything is fine. but If I have to say its not let me know when is students expiration date. so I have to check up every single students expiration date.

September 14, 2021
Feedback source: the Internet
J
Jeanne Y.

«Nice to work with students doing what we do best without worrying about payments»

Usability

Support

Features

5

Overall rating

Benefits:

It allows you to manage your business. When acceptions need to be made on a case by case basis you can manage that however when there is a customer attempting to just get out your conversations are strict with the contract terms

Drawbacks:

Wish collections were collected better, however haveing a non pay doesn't happen often. Wish cc payments when declined would rerun in few days instead of only doing so with customer asking for it to be done

September 14, 2021
Feedback source: the Internet
D
Daryl R.

«I have always had a great experience. It is user friendly and the customer service has been exellent»

Usability

Support

Features

5

Overall rating

Benefits:

User friendly, simple, effective. It is easy to navigate around. I also like the different forms that can be viewed and printed. Make it easy for taxes.

Drawbacks:

I would love you all to add an APP!.... So we can use the school management program/software on a tablet, iphone etc. Also, maybe add the contract upload portal within the main software website.

In sum:

Helped organize and grow my business effectively and efficiently

September 10, 2021
Feedback source: the Internet
B
Ben B.

«Very easy to use on the PC. Always friendly people to talk to. »

Usability

Support

Features

5

Overall rating

Benefits:

Easy step by step navigation. Fast response time. System loads very quickly and ready for fast entry. Perfect my needs as a small school owner.

Drawbacks:

Wish it was mobile friendly. Not always near computer so having mobile access would be great. Cannot always edit info if a customer is in the negative. Has been an issue for a few customers.

September 9, 2021
Feedback source: the Internet
V
Verified Reviewer

«Professional and helpful»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to use. Very user friendly and the team at AAC is always willing to help as much as they can. Able to use in any computer with internet access.

Drawbacks:

Takes some time getting used to, not able to have immediate posting-takes 24-48 hours. Could be better with an easier retort system. Takes too long to make a report for details and I have to go back and set the same permaters every time, saving the permaters could be helpful.

August 28, 2021
Feedback source: the Internet
K
Kane K.

«Great relations and communication with AAC»

Usability

Support

Features

4

Overall rating

Benefits:

Retention of expired contracts and the ease to look up old and reinstate. Email options, reports options..

Drawbacks:

Picture ID and basic membership exp date etc should show up on check in screen like the first software version of this software from 15 yrs ago. Current software screen times out and freezes the check in screen requiring constant employee attention. Membership freezes.... we should be able to have more control this function...without having to contact customer service to freeze a contract. When the internet is down, my door control and check in functions are crippled.. With the Dos version it was all in house operations here.

In sum:

Used for 20 yrs.... have grown with it

August 6, 2021
Feedback source: the Internet