Compare AAC и Clover

Benefits:

It allows me to upload new clients and print customized reports. It's nice to be able to go back and look at monthly activity in the past.

Drawbacks:

I wish I could make changes to existing accounts myself (monthly payment amount, editing previously uploaded contracts, special payments, etc.)

Summary:

Allows me to process monthly payments, which is how my dojo takes in 80% of its income.

Benefits:

Retention of expired contracts and the ease to look up old and reinstate. Email options, reports options..

Drawbacks:

Picture ID and basic membership exp date etc should show up on check in screen like the first software version of this software from 15 yrs ago. ... Read more

Picture ID and basic membership exp date etc should show up on check in screen like the first software version of this software from 15 yrs ago. Current software screen times out and freezes the check in screen requiring constant employee attention. Membership freezes.... we should be able to have more control this function...without having to contact customer service to freeze a contract. When the internet is down, my door control and check in functions are crippled.. With the Dos version it was all in house operations here.

Summary:

Used for 20 yrs.... have grown with it

Benefits:

nothing. software always had glitches such as random access lockouts on members who should have access when access control system is linked to soft... Read more

nothing. software always had glitches such as random access lockouts on members who should have access when access control system is linked to software, canceling accounts that should have auto renewed etc. Staff did make every effort to help with issues though.

Drawbacks:

rarely worked properly. more problematic then helpful. fairly complicated to use, could not edit membership without re-writing the entire account. ... Read more

rarely worked properly. more problematic then helpful. fairly complicated to use, could not edit membership without re-writing the entire account. Shut off all access fob to every member when canceled.

Summary:

Benefits:

Easy to use. Very user friendly and the team at AAC is always willing to help as much as they can. Able to use in any computer with internet access.

Drawbacks:

Takes some time getting used to, not able to have immediate posting-takes 24-48 hours. Could be better with an easier retort system. Takes too long... Read more

Takes some time getting used to, not able to have immediate posting-takes 24-48 hours. Could be better with an easier retort system. Takes too long to make a report for details and I have to go back and set the same permaters every time, saving the permaters could be helpful.

Summary:

Benefits:

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it a... Read more

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Drawbacks:

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Summary:

Clover has been an excellent option for taking payments in my stores.

Benefits:

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use ... Read more

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Drawbacks:

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full ... Read more

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Summary:

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials fo... Read more

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Benefits:

Slick look, easy to setup and use, clover mini

Drawbacks:

Reporting is substandard. Reports for a period of 3 months or more can take several days to get! Poor customer service. Clover Support staff could ... Read more

Reporting is substandard. Reports for a period of 3 months or more can take several days to get! Poor customer service. Clover Support staff could use more training.

Summary:

Benefits:

clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it fu... Read more

clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it functional for a multistore, without having to pay way to much monthly for apps to do things

Drawbacks:

to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show... Read more

to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show different figures, when creating an item, for our multistore setting, I can create for all 4 locations at once, with name, label, category, cost, price, but the tax rate, I have to go into a different screen for each location and fix all tax rates, very time consuming

Summary:

From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer nam... Read more

From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer names is complicated, you type the last name, but cannot enter the full name or it will not find it, so you enter the last name and have to scroll through the list of lets say 50 last name of smith, takes way to much time, and really difficult on the mini with the small screen. To increase quantity you have to go to another screen and then back again, more time, If one person does a price check by entering an item because a customer wants the total with tax, even though you delete the item, or clear open order, if a second sales person then logs in to check someone out the order still reads with the first person doing the sale even though they logged out. From the dashboard side, no ability to print many things such as transfer slips from HQ to the other 3 stores, once it is transferred it is on the screen until the store accepts the item in, after that the info is gone, and you cannot access for questions, etc. the lack of alphabetical order on many functions, the tax functions, if you use different tax rate for each of our 3 taxing authorities, as we did (and would prefer) say you have 10,000. in sales, 3 tax rates, when they are done separately the total income would then become 30,000.00, so many of the reports are not accurate as they read.