Average rating 
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Who is this service for?
Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors
About Employment Hero
HR, Payroll and People Management, from anywhere. Connecting employers and employees in the new world of work. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you.
Over 5,000 businesses use Employment Hero and together we collectively manage over 125,000 employees.
Product details
Starting price: |
1usd / per month more about prices |
Free version: |
Yes |
Free trial: |
Yes, get demo |
Desktop & Mobile Platforms: |
Mac Windows App - Android App - IOS Cloud, SaaS, Internet |
Training: |
Documentation Online |
Support: |
Working hours Online |
Software Developer
| Employment Hero |
| http://www.employmenthero.com |
| Set up in 2014 |
| Australia |
Features
360 Degree Feedback
401(k) Tracking
ACA Reporting
Academic/Education
Activity/News Feed
Alerts/Notifications
Applicant Tracking
Approval Process Control
Asynchronous Learning
Audio / Video Conferencing
Audio References
Automated Scheduling
Background Screening
Batch Processing
Benchmarking
Benefits Administration Outsourcing
Benefits Dashboard
Benefits Management
Biometric Recognition
Blended Learning
Blogs
Bonus Management
Budgeting/Forecasting
Built-in Course Authoring
Bulk Reference Request
Calendar Management
Candidate Scoring
Chat/Messaging
Check Printing
COBRA Administration
Compensation Management
Compensation Plan Modeling
Compensation Statements
Compliance Management
Contractor Management
Corporate/Business
Customizable Templates
Customization
Deduction Management
Direct Deposit
Disability Insurance Administration
Document Management
E-Verify/I-9 Forms
eCards
eCommerce Management
eLearning Companies
Electronic Forms
Electronic Signature
Email/Online
Employee Benefits Administration
Employee Database
Employee Directory
Employee Handbook
Employee Management
Employee Profiles
Employee Recognition
Employee Reward Programs
Employee Scheduling
Employment Screening
Event Calendar
File Sharing
FMLA Administration
Gamification
Goal Management
Health Insurance Administration
HIPAA Compliant
HSA/FSA Administration
Incentive Management
Individual Development Plans
Instant Check
Job Description Management
Knowledge Management
Labor Forecasting
Learner Portal
Leave Policy Management
Leave Tracking
Life Insurance Administration
Manager-to-Peer Recognition
Mention Management
Messaging
Mobile Access
Mobile Learning
Multi-Country
Multi-State
Negative Feedback Management
Newsletter Management
Nominations
On-going Performance Tracking
Onboarding
Online Applications
Online Benefits Enrollment
Online Punch Card
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Outsourcing
Payroll Reporting
Peer Appraisals
Peer-to-Peer Recognition
Performance Management
Performance Metrics
Provider Management
Pulse Surveys
Punch card
Recognition Tracking
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Retirement Plan Management
Review Cycle Tracking
Rewards Catalog
Rewards Points
Salaried Employee Tracking
Salary Planning
Schedule Distribution
SCORM Compliance
Screening Services Integration
Self Assessment
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Assessment
Skills Tracking
Social Recognition
Status Tracking
Survey Builder
Survey Library
Surveys & Feedback
Synchronous Learning
Task Management
Tax Compliance
Tenant Screening
Time & Attendance
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Video Conferencing
Video References
W-2 Preparation
Wage Garnishment
Weighted Performance Measures
Workstation Tracking
Other categories uses in
Workforce Management Software
|
Learning Management System
|
Human Resources Software
|
Benefits Administration Software
|
Payroll Software
|
Time Clock Software
|
Attendance Tracking Software
|
Compensation Management Software
|
Employee Engagement Software
|
Employee Scheduling Software
|
Leave Management System Software
|
Onboarding Software
|
Performance Management System Software
|
Employee Communication Tools
|
Background Check Software
|
Employee Recognition Software
|
Reference Check Software
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Employment Hero Reviews
50 opinions 4.4/5
«Employment Hero review»
Usability
Support
Features
Overall rating
Benefits:
The ease of accessibility from an employee perspective. The visual imagery of this program makes it easier to use also.
Drawbacks:
Leave balances don't update daily like most programs, instead you have to wait fortnightly. Also, when taking leave you must select individual days or consecutive only if they are the same type of leave. This makes mapping out long term leave (such as Parental leave) time consuming. E.g imagine you want to use 2 days of Annual leave, 2 days of Parental leave (paid or unpaid) and 1 day of Long Service Leave in an application? Also, extracting leave related data is not so straight forward as it looks.
«Great Platform»
Usability
Support
Features
Overall rating
Benefits:
EH has allowed us to streamline our on boarding and payroll process while keeping us completely paperless. It has created so much ease for imputing employee information, managing leave requests and processing payroll. Staff love the app and the ease it provides in updating personal details and submitting leave.
Drawbacks:
The reporting functionality and the visualisation of the reports could be improved and possibly being able to customise the Security Groups in more detail.
In sum:
We have been with EH for almost 3 years now and it has been great to watch the platform continuously grow and improve. Overall it has been a positive experience for us and has provided piece of mind when it comes to HR and payroll processes. We also really enjoy the Employment Hero News articles.
«It just works. Employment Hero is simple to use and easy to implement.»
Usability
Support
Features
Overall rating
Benefits:
Employment Hero appears to have taken the Apple approach of starting with the end user in mind and focusing on the customer experience rather than create the technology and people having to adjust to the technology. I like that I have made some suggestions for additional functionality regarding visibility of annual leave calendars over multiple departments which they had taken on board and rolled out in a software update. There was no additional cost to us and then all users get the advantage of the improvements. Like wise, when other users make suggestions that they take on board, we get access to the additional functionality. It is good that there is only one platform of Employment Hero that they need to support.
Drawbacks:
Very happy with the software. The timeliness of support was slower than expected initially, but I think this is due to growing pains and the rapid growth of Employment Hero.
«Great holistic hr and payroll software!»
Usability
Support
Features
Overall rating
Benefits:
A broad range of functionality. Easy to navigate interface. Great benefits are available to staff.
Drawbacks:
You are able to customise the pay week in the Payroll portal but not in the HR portal which means staff are having to complete 2 timesheets per week. This has caused some issues when processing pays.
In sum:
The initial implementation was a little labourious, but the implementation team was always on hand to assist with any issues. The software is considerable in functionality so it can be rather noisy. However, once you become familiar with the system, it is packed full of great features.
«The Employment Hero platform has introduced an effortless and smooth transition to our company.»
Usability
Support
Features
Overall rating
Benefits:
Functionality of having the mobile app for employees to log their leave requests, timsheets, view the staff directory and the web-based userface for being able to record, track and manage employees. Also, the on-boarding features are very time sufficient. In the past, our company documented everything manually and printed pages of contracts which would require a physical with signature. Now with Employment Hero everything is completed on the platform and located in one central location and new employees have the ability to login and view as well as digitally sign their employment contract/offer of employment. The ability to review payslips is also a great and private feature of Employment Hero - It is something we are not using at the moment but at looking at phasing out in the near future.
Drawbacks:
I don't really have any con's of the software application within Employment Hero. Maybe the opportunity to have a Time in Lieu (TOIL) reporting system can be explored by the developers would assist us more in our operations functions.
«A great paperless system»
Usability
Support
Features
Overall rating
Benefits:
South West Community Transport have been using Employment Hero for 6 months now and it has improved our H.R. immensly. We are now nearly paperless with all our document controls, contracts, training, Performance reviews and procedures. Employment hero makes it very easy for staff to access their personal files at anytime of the day or night from any location and allows management to deliver compulsory reading, updates and most other things electronically. The system is great, economical and we are not even using it to its full potential yet. I strongly recommend Employment hero as an electronic alternative to a paper based H.R. system
Drawbacks:
We could use more flexability to change things within the contracts and also to have the ability to advertise casual roles.
In sum:
Excellent
«Overall, my experience with EH has been very positive»
Usability
Support
Features
Overall rating
Benefits:
The software is easy to use and for the most part intuitive, it is great to have everything all together instead of scattered about in different places and it allows for future growth. We have been able to adapt various functions to our own use, rather than what they were intended for, so the system is versatile. The support is super and best of all, being an Australian company, they are right here so we get very quick response and the software is made Australian laws and requirements in mind, rather than American or European. Overall, I am very positive about this system and we have found that the more we use it the more we find we can do with it.
Drawbacks:
We would like to see more in the employee dashboards, such as their goals but apart from that, there isnt really anything we are disappointed with and the EH team is very open to clients providing ideas for the development team.
In sum:
Everything - more organisation, more visibility, just more of everything
«As our HR Platform, it provides access to great tools for insights and staff management.»
Usability
Support
Features
Overall rating
Benefits:
It is easy to use, relatively comprehensive, and is a one-stop shop for employee data. We utilise it primarily for recording employee data and contracts (not Payroll) and offers good tools to report on compliance and profile completeness. It is currently an essential tool in our business for managing our staff.
Drawbacks:
Most features are pretty well thought out, and one of the biggest limitations (timeframe and cost to have custom built contracts/policies) is soon to be a thing of the past. Probably the biggest bug I have is after viewing or sending a contract to a recipient, there is no one-click to return the the Employee File - you either need to search again or navigate back in the browser.
In sum:
Biggest benefit is having all the staff data in one place, plus auditing tools/notes to record staff changes and moves. It is fast, simple and does exactly what it needs to.
«Employment Hero has been a platform that has taken hours off my daily work load »
Usability
Support
Features
Overall rating
Benefits:
Using Employment Hero to track my staff's qualifications, certificates and rostering, this platform allow me to be secure in knowing that my staff meet compliance standards
Drawbacks:
Our business is slightly different to the norm of organisations using this platform with our staff doing over night shift work and a number of staff being casual there is some gaps in the rostering and time sheet features.
«Employment Hero Review»
Usability
Support
Features
Overall rating
Benefits:
Integration with payroll. API capability. Ability to brand the portal to our own branding. Electronic paperless processes. One stop shop for HR management.
Drawbacks:
Because we use Keypay already, they have not handle the integration with Keypay well. We are currently having to use Keypay for rostering and payroll. It should be all in the one new system Employment Hero.
In sum:
The onboarding team were amazing! Very easy to get along and use the software.