Compare CityGrows и OpenCounter

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

CityGrows helps governments transform their operations, increase revenue, and improve process efficiency with low-cost workflow automation tools. 9... Read more

Saves city staff time by allowing applicants to self service critical questions.

Rating
4.6 / 5
0 / 5
Inspection software features
Code Enforcement
Code Enforcement
Fleet Management software features
Inspection Management
Inspection Management
Loan Origination software features
Online Applications
Online Applications
Help Desk software features
Automated Routing
Automated Routing
CPQ software features
Renewal Management
Renewal Management
Permit software features
Building Permits
Business License
Parking Permits
Building Permits
Business License
Parking Permits
Medical Transcription software features
Mobile Access
Mobile Access
Accounts Receivable software features
Online Payments
Online Payments
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

CityGrows enabled our team to easily move our paper process to an online platform.

Benefits:

CityGrows is an extremely user friendly tool that is specially designed for governments to automate workflow and decrease clutter. We've moved seve... Read more

CityGrows is an extremely user friendly tool that is specially designed for governments to automate workflow and decrease clutter. We've moved several of our regulatory processes to CityGrows, which has increased our internal transparency, decreased staff time required to review submissions, and vastly improved the usability of the data collected. The customer service is excellent and the team is extremely available to customize the platform and make your life easier. This product helped us make a massive shift from the old-school style government to a modern and efficient public service.

Drawbacks:

The company is young, so they're still optimizing some areas of the platform. Overall, a small trade off for the gains in efficiency.

Summary:

CityGrows as a platform and a business changed the way our team does business. We love how we're provided the tools to bring our regulatory process... Read more

Jack M.
4 / 5

Chelsea Recreation Division Loves CityGrows

Benefits:

CityGrows has allowed us to streamline our special event and athletic field permits. We were able to consolidate a process that required multiple ... Read more

CityGrows has allowed us to streamline our special event and athletic field permits. We were able to consolidate a process that required multiple paper forms into one online application. The most significant feature that made us select CityGrows as our application software has been the review process. We were able to add reviewers from different departments and turnaround applications from weeks to days. This has also eliminated the need for long email chains and miscommunication but consolidating communication into one easy platform where you can see updates in real time and access all the information needed.

Drawbacks:

The most challenging aspect in working with CityGrows is that this is a relatively new company that is lacking some features that we would greatly ... Read more

Summary:

We have been able to update our permitting applications to be fully online which has improved the process to our community. The staff at CityGrows ... Read more

nathalie p.
4 / 5

Review of CityGrows

Benefits:

Streamlining our application process, ability to download entire applications as PDFs.

Drawbacks:

Inability to change templates for users after they've started the process. Dashboard can be overwhelming.

Summary:

Malia S.
4 / 5

Unbeatable team behind and revolutionary and always developing platform

Benefits:

I loved the support I received from the CityGrows team. If there was ever something I could not figure out or had questions they were always avail... Read more

I loved the support I received from the CityGrows team. If there was ever something I could not figure out or had questions they were always available or quickly responded to help me resolve any issues. They are also great and taking feedback and always working with customers and partners to continually develop the product to meet the needs of whomever is using it.

Drawbacks:

I had issues with the fact that updates only applied to new applications and are not retroactive for other participants who had already began appli... Read more

Summary:

I had an excellent experience with CityGrows building an online application and workflow for a civic engagement program run by my city. The team w... Read more

Becky F.

Alternative software

rating

2 ( 1 reviews )

From planning, permitting and licensing to asset management and citizen requests, our industry-leading EnerGov platform uses GIS to automate and centrally connect critical processes, streamline workflow, improve communication and increase productivity from desk to field. Learn more about EnerGov

Cloud-based solution designed to help businesses handle inspection and permissions management operations, track projects, collaborate with teams across departments and streamline other operations using workflows. Learn more about Evolve Permitting

rating

2.5 ( 4 reviews )

Manages enterprise transactions for office staff, mobile inspectors, third-party agencies and government services on the web. Learn more about AMANDA

CityTech provides a full-featured, easy to use, cost effective Permits app that does electronic plan check and online permitting. CityTech Permits has been built by a bunch of fun-loving Building Officials, Inspectors and Permit Techs, so many of us work behind the counter in City Hall and are sadly familiar with all of the crummy permitting apps on this page. Please check us out as we are real Building Department folks looking to establish our app as one of the best in this sector. Learn more about Permits

Complete cloud-based applications for tracking employees, equipment, projects, and activities for public works and community development, including work, asset, stormwater and fleet management, code enforcement, and permit and license management. iWorQ's applications allow agencies to create and schedule work, build custom work templates, print management reports, and create custom reports. Learn more about iWorQ

Asset management system that helps local governments & utility agencies Issue and track requests for service and work orders. Learn more about Cityworks

rating

4 ( 1 reviews )

Permit to Work (PTW) is considered to be the spine of 'safety at a workplace. All operations, whether internal or external, hazardous or non-hazardous, must go through an accurate and systematic PTW process, for ensuring maximum safety. When the PTW process is digitally enabled, it leads to accurate and highly safe outcomes. The PTW software enables organizations to accurately process permits, saves valuable time/effort, ensures transparency, maximizes safety, and supports decision-making. Learn more about Permit to Work

rating

5 ( 1 reviews )

Cloudpermit, a cloud-based and end-to-end solution, is the worlds leading e-permitting software for local government building departments, enabling municipalities of any size to complete the building permit lifecycle in one digital workspace. Conduct on-site mobile inspections, issue building permits 50% faster than paper-based systems, enable the public to apply for building permits online, and implement within weeks. Cloudpermit enables digital, remote, and collaborative work to future- Learn more about Cloudpermit

FundView Permits streamlines the permitting process with simplified tools to manage permit applications, communications, approvals, and inspections. Learn more about FundView Permits

The ideal solution to effectively manage safety permits of internal and external resources. Safetymint PTW provides a centralized platform that streamlines collaboration, helps you easily create and customize your permit-forms in minutes, gives you the complete picture of permit status via smart analytics and enables you to seamlessly issue and revoke permits throughout the hierarchy chain - paving the way for safer, coordinated and faster work operations. Learn more about Safetymint