Compare Briostack и Fieldwork

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Briostack is the best pest control software company on the market for pest control companies looking to take their company to the next level. A... Read more

Fieldwork is a field service management software with tools for pest control businesses. It is cloud-based with a free Android and iPhone mobile ap... Read more

Rating
4 / 5
4.9 / 5
Plumbing software features
Dispatch Management
Routing
Dispatch Management
Routing
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Jewelry Store Management software features
Customer History
Customer History
Pediatric software features
Scheduling
Scheduling
Pest Control software features
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Transportation Management software features
Fleet Management
Fleet Management
Medical Transcription software features
Mobile Access
Mobile Access
Chiropractic software features
Billing & Invoicing
Billing & Invoicing
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Great Software

Benefits:

Notification options are fantastic. Billing, appointment reminders, past due bills and card expiration are all things Brio does automatically once ... Read more

Notification options are fantastic. Billing, appointment reminders, past due bills and card expiration are all things Brio does automatically once set up, it take a lot off accounting and customer service notification.

Drawbacks:

Brio is not difficult to use at all, I would like to see appointment blocks added but i know they are working on that.

Summary:

andrea w.
5 / 5

I am very happy that I chose Briostack for my software upgrade!

Benefits:

The software is feature rich without making the software so complicated that you have to attend a multi-day seminar to understand it. Briostack ass... Read more

The software is feature rich without making the software so complicated that you have to attend a multi-day seminar to understand it. Briostack assigns you an on-boarding team that walks you through the entire set up process, the help desk is available for troubleshooting, and your account representative is there for ideas, changes, and support. Their pricing is simple and easy to understand (no hidden vault fees, customer support fees, etc.) I love the automatic notification process that can occur by phone (robo- or personal recorded message) by text or by email. If you are a company that offers many different services, then your notifications can be personalized to each service type! The automatic payment features, payment plan features, and ease of billing are fantastic. Did I mention, how simple and streamlined the technician app is??? It is so simple to use, that even the technicians that are "not so tech-savvy" will love it! The star rating communication that has poured in from our customers after the appointments are completed have really motivated the team to stay on their "A" game. Our customers and team members have given us a thumbs up on this software change!!

Drawbacks:

1. Monochromatic screen coloration (would love to see color coded tabs/ sections.) 2. Would love to see a "find customer" box on the web page ... Read more

Summary:

Stephanie M.
1 / 5

RUN away don't Walk!

Benefits:

We decided to use this company based on their sales presentation. The functions looked great and they were very friendly. They indicated to us that... Read more

We decided to use this company based on their sales presentation. The functions looked great and they were very friendly. They indicated to us that a pest control technician had designed it which made sense to us. Bad Choice

Drawbacks:

Horribly heavy and difficult to use! Nothing is intuitive! Worse program we have ever used quite frankly. My office manager was literally crying on... Read more

Summary:

We tried to cancel this company but month after month they continue to bill our credit card. We went with a different company BTW the new company w... Read more

Allen S.
5 / 5

Feature Rich with responsive, friendly customer service

Benefits:

What I like most about this software are the awesome people that back up the software. Customer service is friendly, thoughtful, responsive, and he... Read more

What I like most about this software are the awesome people that back up the software. Customer service is friendly, thoughtful, responsive, and helpful. Also, there are so many reports at my fingertips. I feel like I have a much better grasp of how our company is doing at any given point in the year and in the month. Both our clients and service technicians like it, too.

Drawbacks:

It was very different than we were used to using, so for us, the learning curve was a little steep, but we all seem to have it mastered at this po... Read more

Summary:

The reason that we started looking for a new software provider was specifically to find a better solution for our food handling facility reporting.... Read more

Andrea M.
5 / 5

Easy to use software!

Benefits:

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Drawbacks:

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great ... Read more

Summary:

Sylvette F.
5 / 5

Helped systematize our company

Benefits:

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data bas... Read more

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Drawbacks:

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are lear... Read more

Summary:

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all... Read more

Renee P.
4 / 5

Best customer service and ease of use

Benefits:

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Drawbacks:

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be... Read more

Summary:

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Lori B.
5 / 5

I have found my pest control software company and am here to stay!

Benefits:

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I'v... Read more

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Drawbacks:

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Summary:

Personal, supported, fair, competent.

Tom L.

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