Compare Fieldwork и GorillaDesk

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Fieldwork is a field service management software with tools for pest control businesses. It is cloud-based with a free Android and iPhone mobile ap... Read more

We're here for you and your Pest Control Company every step of the way. Whether your biggest challenge is scheduling jobs, invoicing customers, col... Read more

Rating
4.9 / 5
4.8 / 5
Plumbing software features
Dispatch Management
Routing
Dispatch Management
Routing
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Jewelry Store Management software features
Customer History
Customer History
Pediatric software features
Scheduling
Scheduling
Pest Control software features
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Transportation Management software features
Fleet Management
Fleet Management
Medical Transcription software features
Mobile Access
Mobile Access
Chiropractic software features
Billing & Invoicing
Billing & Invoicing
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Easy to use software!

Benefits:

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Drawbacks:

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great ... Read more

Summary:

Sylvette F.
5 / 5

Helped systematize our company

Benefits:

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data bas... Read more

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Drawbacks:

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are lear... Read more

Summary:

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all... Read more

Renee P.
4 / 5

Best customer service and ease of use

Benefits:

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Drawbacks:

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be... Read more

Summary:

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Lori B.
5 / 5

I have found my pest control software company and am here to stay!

Benefits:

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I'v... Read more

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Drawbacks:

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Summary:

Personal, supported, fair, competent.

Tom L.
5 / 5

They have got this right !!!!!

Benefits:

Convenience and ease of use. Allows my business to be 100% Digital Figures my taxes for me. The Automatic emails are the best part of this softwar... Read more

Convenience and ease of use. Allows my business to be 100% Digital Figures my taxes for me. The Automatic emails are the best part of this software. Gorrilladesk pricing is on point to make this product usable for everyone

Drawbacks:

That the estimates sent to customers dont have the signature function unless you are WITH the customer. I am sure that this will be fixed soon thou... Read more

Summary:

The corporate location that you need to call for help are ALWAYS willing to take the time to help you figure out whatever you are struggling with. ... Read more

Jeremy P.
5 / 5

Lifesaver

Benefits:

The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge diffe... Read more

The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge difference in our numbers! Customer's love being able to pay online, receive reminders, and confirm appointments by text or email. The response has been great.

Drawbacks:

The only thing that I would change is the ability to move time off without deleting it and starting over. That is being extremely petty though.

Summary:

It has been a pleasure working with this company. There Tech Support is amazing and I have always has an answer within minutes of submitting a qu... Read more

Tawndra F.
5 / 5

Outstanding product

Benefits:

Everything. So super user friendly. I am not that savvy with software and was able to not only implement it, but feel comfortable with it with only... Read more

Everything. So super user friendly. I am not that savvy with software and was able to not only implement it, but feel comfortable with it with only a few hours of online help. Everything is right there, not several clicks away. The mobile version has just about everything I need, especially as an owner operator.

Drawbacks:

Not much really. If I was forced to put something, maybe make the tech signature needed to end an appointment. If that was an option, that would be... Read more

Summary:

Outstanding. Even when my online help got sick and was unable to be available for the appointment, the lady that answered the phone was able to st... Read more

David P.
1 / 5

Doesn't work!

Benefits:

Nothing about this software works, it's very cheap. I do not recommend it.

Drawbacks:

Ease of use, Functionality, Price, customer service, too many steps. I paid in full for this software and after using it for 6 months it's really j... Read more

Summary:

There are way too many steps Involved with this software. As an end user and a business owner this software is way to frustrating to figure out, th... Read more

David D.

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