Compare Fieldwork и Pocomos

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Fieldwork is a field service management software with tools for pest control businesses. It is cloud-based with a free Android and iPhone mobile ap... Read more

Pocomos is the pest control software for the 21st century. It has been designed by pest control operators to be available from any operating system... Read more

Rating
4.9 / 5
4.4 / 5
Plumbing software features
Dispatch Management
Routing
Dispatch Management
Routing
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Jewelry Store Management software features
Customer History
Customer History
Pediatric software features
Scheduling
Scheduling
Pest Control software features
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Transportation Management software features
Fleet Management
Fleet Management
Medical Transcription software features
Mobile Access
Mobile Access
Chiropractic software features
Billing & Invoicing
Billing & Invoicing
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Easy to use software!

Benefits:

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Drawbacks:

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great ... Read more

Summary:

Sylvette F.
5 / 5

Helped systematize our company

Benefits:

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data bas... Read more

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Drawbacks:

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are lear... Read more

Summary:

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all... Read more

Renee P.
4 / 5

Best customer service and ease of use

Benefits:

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Drawbacks:

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be... Read more

Summary:

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Lori B.
5 / 5

I have found my pest control software company and am here to stay!

Benefits:

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I'v... Read more

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Drawbacks:

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Summary:

Personal, supported, fair, competent.

Tom L.
5 / 5

Easy, thorough and modern software at reasonable pricing

Benefits:

Can have as many users as needed, pricing is based on active customer base. Runs the same across all platforms. Modern and easy to adapt to.

Drawbacks:

There is really nothing I can think of, we have had a few items we wanted changed and they usually respond to our needs in a timely fashion

Summary:

Ease of use, less expensive and easy to adapt to.

William S.
5 / 5

User Friendly!!

Benefits:

I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers c... Read more

I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs!

Drawbacks:

I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. ... Read more

Summary:

Overall, it is just a wonderful program that is easy to learn and figure out! Not many programs are like that!

Marie B.
3 / 5

Friendly and personable employees but the company seems understaffed to take care of its customers.

Benefits:

I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "... Read more

I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "somewhat" automated. You will still have to manually identify who needs an upcoming service notification email and then generate it and the same applies with an advance phone call or text message (so not truely automated). Pocomos gives you the ability to text message customers and the customer can text you back. This system also allows technicians to upload photos to the customer's account which is nice.

Drawbacks:

I signed up with Pocomos in Feb 2017 and we planned to go live in May / June 2017. By November 30, 2017 I was still NOT up and going. When I sen... Read more

Summary:

Stephanie M.
4 / 5

Great for my office but not for my customers

Benefits:

The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. ... Read more

The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive.

Drawbacks:

Although I like using this software, my customers do not. It is not user friendly at all from my customer's perspective. The customer portal is sur... Read more

Summary:

I really like the software and have invested many hours and dollars into the implementation of it. Hopefully they can fix some of the issues that w... Read more

Jason M.

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